Please do following:
FRST File Search
1. Right-click on the file FRST64.exe and choose Run as administrator.
2. Copy and paste *KB3035583* into the Search box and click the Search Files button.
3. When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'Search.txt' to your next reply.
FRST File Search
1. Right-click on the file FRST64.exe and choose Run as administrator.
2. Copy and paste *KB3035583* into the Search box and click the Search Files button.
3. When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'Search.txt' to your next reply.