[SOLVED] Windows 7 SP1 Corrupt Files blocking Windows Update

[Sysnative Windows Update]

Something wasn't done right. Could you do only the SFCFix part and attach the SFCFix.txt file sfter the process?

 

[TurboBob]

Re-ran and attached file. Looks better this time. Maybe I ran the txt file and not the zip file?

 

[Sysnative Windows Update]

Possible. Please run SURT now and attach CheckSUR.log.

 

[TurboBob]

CheckSUR log attached. Still getting the not genuine windows error. Should I reactivate with Key on sticker?

 

[Sysnative Windows Update]

Excellent! Try updating now. After we fully resolve update issues, we'll try reactivating.

 

[TurboBob]

Windows update did not have any recommended updates so I installed an optional update and that worked. What's next?

 

[Sysnative Windows Update]

OK, so that's resolved! Try activating your Windows.

 

[TurboBob]

Strange - Could not activate windows as it is shown as genuine. The product id has OEM in the id which is different than the one on the label of the computer. Tried the Anytime Upgrade but that is not available anymore for Windows 7. Windows Update still works even for optional updates so maybe it is genuine? Your thoughts?

 

[Sysnative Windows Update]

Genuine or not genuine does not have much to do with regards to updates working. I'm a Windows Update analyst, and from my point of view your issue has been resolved update wise. I'd suggest you try contacting Microsoft about the activation issue.

One thing I'd like to check before letting you go though, please do another SFC Scan and attach CBS.log

 

[TurboBob]

Okay = Zipped version of CBS.log attached as original version was too big. Let me know what you think

 

[Sysnative Windows Update]

I think your system is clean corruption-wise. What does My Computer say about activation? You have tried this method I presume? https://support.microsoft.com/en-us/help/15083/windows-how-to-activate

What happens when you try?

 

[TurboBob]

Well it shows that Windows is already activated. My guess is that when the hard drive was replaced, the hardware technician loaded an OEW version of Windows 7 Home Premium. Maybe that OEM version was expired., as it only complains that it is not genuine windows when it runs the genuine windows checker program which is not at consistent times. I will de-activate the OEM version and activate with the original windows Keys.

Thanks for all your help and windows update works now!

You are the best at fixing this corruption issue.

 

[Sysnative Windows Update]

No problem. Take care.