[SOLVED] windows 7 update faild for KB4516065, error code 80073701

[Ikhwan]

Hallo, good morning, i hope you are in a very good condition

I already did the upgrade with the previous instructions. like the previous incident when using win10, after a few moment the computer suddenly freezed, it could not do anything, finally I press the power button to death. Win7 I previously backup, what must i do?

Best Regards,

 

[Sysnative Windows Update]

Hi!

Test your HDD:

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:

• Download the portable version of GSmartControl and save it on your Desktop;
• Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
• Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
• You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
• Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
• Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
• Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
• Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
• Please note: If the SMART Status reads: Unsupported, stop and let me know.
  
  

 

[Ikhwan]

Dear Softwaremaniac,

i still on win 10, currently just restarted after the blue screen, after running Gsmart control, there are two screen shoots that I capture before the blue screen
what's next?

 

[Ikhwan]

try to re run gsmartcontrol, thats result

 

[Sysnative Windows Update]

Please run the following tool and provide me with the zip file that the tool creates: Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 + Vista