[SOLVED] Windows 7 x64 failing to install updates

[Sysnative Windows Update]

Try updating now. Just to make sure, you are attempting the same update each time?

 

[Amarix]

Yes I am. And it is still failing

 

[Sysnative Windows Update]

Can you run SURT please?

 

[Amarix]

On it

 

[Amarix]

It's done. What do you need? :)

 

[Sysnative Windows Update]

CheckSUR.log.

 

[Amarix]

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2018-05-13 15:40


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store
(f) CSI Payload File Missing 0x00000000 wu.upgrade.ps.dll amd64_microsoft-windows-w..ent-internalupgrade_31bf3856ad364e35_7.6.7601.23453_none_2bf9304da1a930d5
(f) CSI Payload File Missing 0x00000000 D3DCompiler_47.dll amd64_microsoft-windows-directx-d3dcompiler_31bf3856ad364e35_6.1.7601.23796_none_47ad12184c0cd56e
(f) CSI Store Directory Missing 0x00000002 winsxs\amd64_microsoft-windows-directx-d3dcompiler_31bf3856ad364e35_6.1.7601.23796_none_47ad12184c0cd56e\ amd64_microsoft-windows-directx-d3dcompiler_31bf3856ad364e35_6.1.7601.23796_none_47ad12184c0cd56e
(fix) CSI Store Directory Missing CSI Store Directory Created C:\Windows\winsxs\amd64_microsoft-windows-directx-d3dcompiler_31bf3856ad364e35_6.1.7601.23796_none_47ad12184c0cd56e\
(f) CSI Missing Winning Component Key 0x00000000 amd64_policy.14.0.avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_882c42cee4e7ea43
(f) CSI Unexpected Failure 0x00000005 14.0.25325.0 amd64_policy.14.0.avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_882c42cee4e7ea43 Error deleting winners map value.
(f) CSI Payload File Missing 0x00000000 D3DCompiler_47.dll x86_microsoft-windows-directx-d3dcompiler_31bf3856ad364e35_6.1.7601.23796_none_eb8e769493af6438
(f) CSI Store Directory Missing 0x00000002 winsxs\x86_microsoft-windows-directx-d3dcompiler_31bf3856ad364e35_6.1.7601.23796_none_eb8e769493af6438\ x86_microsoft-windows-directx-d3dcompiler_31bf3856ad364e35_6.1.7601.23796_none_eb8e769493af6438
(fix) CSI Store Directory Missing CSI Store Directory Created C:\Windows\winsxs\x86_microsoft-windows-directx-d3dcompiler_31bf3856ad364e35_6.1.7601.23796_none_eb8e769493af6438\
(f) CSI Missing Winning Component Key 0x00000000 x86_policy.14.0.avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_d7585f6ff4959666
(f) CSI Unexpected Failure 0x00000005 14.0.25325.0 x86_policy.14.0.avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_d7585f6ff4959666 Error deleting winners map value.
(f) CSI Missing Winning Component Key 0x00000000 amd64_policy.14.0.avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_8fab2898e0196d60
(f) CSI Unexpected Failure 0x00000005 14.0.25325.0 amd64_policy.14.0.avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_8fab2898e0196d60 Error deleting winners map value.
(f) CSI Missing Winning Component Key 0x00000000 amd64_avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_643e18eddbf60d95
(f) CSI Unexpected Failure 0x00000005 14.0.25325.0 amd64_avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_643e18eddbf60d95 Error deleting winners map value.
(f) CSI Missing Winning Component Key 0x00000000 x86_avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_abeb4fc4f072369b
(f) CSI Unexpected Failure 0x00000005 14.0.25325.0 x86_avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_abeb4fc4f072369b Error deleting winners map value.
(f) CSI Missing Winning Component Key 0x00000000 x86_policy.14.0.avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_cfd979a5f9641349
(f) CSI Unexpected Failure 0x00000005 14.0.25325.0 x86_policy.14.0.avg.vc140.mfc_f92d94485545da78_14.0.25325.0_none_cfd979a5f9641349 Error deleting winners map value.
(f) CSI Missing Winning Component Key 0x00000000 x86_avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_b36a358eeba3b9b8
(f) CSI Unexpected Failure 0x00000005 14.0.25325.0 x86_avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_b36a358eeba3b9b8 Error deleting winners map value.
(f) CSI Missing Winning Component Key 0x00000000 amd64_avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_6bbcfeb7d72790b2
(f) CSI Unexpected Failure 0x00000005 14.0.25325.0 amd64_avg.vc140.crt_f92d94485545da78_14.0.25325.0_none_6bbcfeb7d72790b2 Error deleting winners map value.


Summary:
Seconds executed: 167
Found 21 errors
Fixed 2 errors
CSI Unexpected Failure Total count: 8
CSI Payload File Missing Total count: 3
CSI Store Directory Missing Total count: 2
Fixed: CSI Store Directory Missing. Total count: 2
CSI Missing Winning Component Key Total count: 8

 

[Sysnative Windows Update]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

 

[Amarix]

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-05-13 15:54:36.493
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Stumpen\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-directx-d3dcompiler_31bf3856ad364e35_6.1.7601.23796_none_eb8e769493af6438
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-w..ent-internalupgrade_31bf3856ad364e35_7.6.7601.23453_none_2bf9304da1a930d5
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-directx-d3dcompiler_31bf3856ad364e35_6.1.7601.23796_none_47ad12184c0cd56e


Successfully copied file C:\Users\Stumpen\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-directx-d3dcompiler_31bf3856ad364e35_6.1.7601.23796_none_eb8e769493af6438\D3DCompiler_47.dll to C:\Windows\winsxs\x86_microsoft-windows-directx-d3dcompiler_31bf3856ad364e35_6.1.7601.23796_none_eb8e769493af6438\D3DCompiler_47.dll.
Successfully copied file C:\Users\Stumpen\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-w..ent-internalupgrade_31bf3856ad364e35_7.6.7601.23453_none_2bf9304da1a930d5\wu.upgrade.ps.dll to C:\Windows\winsxs\amd64_microsoft-windows-w..ent-internalupgrade_31bf3856ad364e35_7.6.7601.23453_none_2bf9304da1a930d5\wu.upgrade.ps.dll.
Successfully copied file C:\Users\Stumpen\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-directx-d3dcompiler_31bf3856ad364e35_6.1.7601.23796_none_47ad12184c0cd56e\D3DCompiler_47.dll to C:\Windows\winsxs\amd64_microsoft-windows-directx-d3dcompiler_31bf3856ad364e35_6.1.7601.23796_none_47ad12184c0cd56e\D3DCompiler_47.dll.


Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-directx-d3dcompiler_31bf3856ad364e35_6.1.7601.23796_none_eb8e769493af6438
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-directx-d3dcompiler_31bf3856ad364e35_6.1.7601.23796_none_eb8e769493af6438
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-w..ent-internalupgrade_31bf3856ad364e35_7.6.7601.23453_none_2bf9304da1a930d5
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-w..ent-internalupgrade_31bf3856ad364e35_7.6.7601.23453_none_2bf9304da1a930d5
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-directx-d3dcompiler_31bf3856ad364e35_6.1.7601.23796_none_47ad12184c0cd56e
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-directx-d3dcompiler_31bf3856ad364e35_6.1.7601.23796_none_47ad12184c0cd56e
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2018-05-13 15:54:36.970
Script hash: 6mTUxmDvPApOXQUIZrF1Oh/ikjVSze9485b35MXcC8U=
----------------------EOF-----------------------

 

[Sysnative Windows Update]

Try updates now.

 

[Amarix]

Still nothing

 

[Sysnative Windows Update]

Please attach CBS.log.

 

[Amarix]

Here you go

 

[Sysnative Windows Update]

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Open an elevated Command Prompt and try installing the update just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log

 

[Amarix]

Procmon: Dropbox - Logfile.zip

 

[Sysnative Windows Update]

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

 

[Amarix]

Fix result of Farbar Recovery Scan Tool (x64) Version: 12.05.2018
Ran by Stumpen (13-05-2018 16:25:44) Run:4
Running from C:\Users\Stumpen\Desktop
Loaded Profiles: Stumpen (Available Profiles: Stumpen)
Boot Mode: Normal
==============================================


fixlist content:
*****************
CreateRestorePoint:
cmd: reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
StartRegedit:
[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7601.23453_none_d825f107c678b40f]
"f!wuapi.dll"=hex:77,00,75,00,61,00,70,00,69,00,2e,00,64,00,6c,00,6c,00
"f!wups.dll"=hex:77,00,75,00,70,00,73,00,2e,00,64,00,6c,00,6c,00
"f!wudriver.dll"=hex:77,00,75,00,64,00,72,00,69,00,76,00,65,00,72,00,2e,00,64,\
00,6c,00,6c,00
EndRegedit:
*****************


Restore point was successfully created.


========= reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS =========


Handlingen er gennemf›rt.




========= End of CMD: =========




====> Registry


==== End of Fixlog 16:25:48 ====

 

[Sysnative Windows Update]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

 

[Amarix]

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-05-13 16:47:43.272
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Stumpen\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs


Successfully created directory tree \\?\C:\Windows\winsxs\wow64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7601.23453_none_d825f107c678b40f.


Successfully copied file C:\Users\Stumpen\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7601.23453_none_d825f107c678b40f\wuapi.dll to C:\Windows\winsxs\wow64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7601.23453_none_d825f107c678b40f\wuapi.dll.
Successfully copied file C:\Users\Stumpen\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7601.23453_none_d825f107c678b40f\wudriver.dll to C:\Windows\winsxs\wow64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7601.23453_none_d825f107c678b40f\wudriver.dll.
Successfully copied file C:\Users\Stumpen\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7601.23453_none_d825f107c678b40f\wups.dll to C:\Windows\winsxs\wow64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7601.23453_none_d825f107c678b40f\wups.dll.


Successfully restored ownership for C:\Windows\winsxs
Successfully restored permissions on C:\Windows\winsxs
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 7 datablocks.
Finish time: 2018-05-13 16:47:47.676
Script hash: LhBZ2sLo7eabmD3uE4WopDWxpt5H+EUcJRpZHPZxfpo=
----------------------EOF-----------------------

 

[Sysnative Windows Update]

Try updates.