[SOLVED] [Windows 7 x64] KB3061518 and KB3042058 fail to install with error code 80070490

Thanks. Now download and attempt to install KB3061518 (which is one of the two you were having issues with). If it fails to install please zip and attach your c:\windows\logs\cbs\cbs.log

Thank you.
 
  • Thanks
Reactions: tja
Well, it still says to already be installed:
KB3035131 is already installed.

Should I do reboots between each steps btw?
 
Should I do reboots between each steps btw?
Click to expand...
No, not unless requested.

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Thanks again.

This is the output:
Code: 
SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-03-28 16:07:47.442
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Benno\Downloads\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Servicing\Packages

Successfully copied file C:\Users\Benno\AppData\Local\niemiro\Archive\Packages\Package_117_for_KB3035131~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Servicing\Packages\Package_117_for_KB3035131~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\Benno\AppData\Local\niemiro\Archive\Packages\Package_117_for_KB3035131~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Servicing\Packages\Package_117_for_KB3035131~31bf3856ad364e35~amd64~~6.1.1.1.mum.

Successfully restored ownership for C:\Windows\Servicing\Packages
Successfully restored permissions on C:\Windows\Servicing\Packages
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 547 datablocks.
Finish time: 2016-03-28 16:07:49.217
Script hash: +Mp8ws8C0MEjIIGMiYQFfU6IHQueaz2h1PL1dNWGIvk=
----------------------EOF-----------------------
 
Thanks. Let's do the following again.

Download and attempt to install KB3061518 (which is one of the two you were having issues with). If it fails to install please zip and attach your c:\windows\logs\cbs\cbs.log
 
It says: No important updates are available.

As optional updates it only shows Skype.

Is it fixed now? Shouldn't there be hundreds of updates now?
 
Is it fixed now? Shouldn't there be hundreds of updates now?
Click to expand...
Depends. Let's verify. Please do the following.

1. Click the Start button and type cmd.exe into the search box.
2. Right-click on cmd.exe that appears in the search results and select Run as administrator. Answer Yes to the UAC prompt that comes up.
3. Copy/Paste the followinig into the command-prompt window and hit enter.
wmic qfe get hotfixid | findstr /i /c:"KB3124001" >1 && notepad 1

4. Notepad will open after a few moments. Let me know what appears within the notepad file.

Thanks.
 
Good. That means you are all updated. It doesn't appear that those two updates were preventing other updates from installing. You can verify this by going to either Windows Update History or Reliability History. Let's do Reliability History so you can see.

1. Click your Start button.
2. Type reliability into the search box.
3. Click on View reliability history that comes up in the search results.
4. You can click on each day going back a couple weeks and at the bottom half of the screen you will see any update/program that was installed or uninstalled. You should see the current updates being installed.

Let me know if you are able to verify this.
 
  • Thanks
Reactions: tja
Well, it seems there were updates installed so only these two updates had problems.

Thank you so much for your support.
This has been the most professional support I ever got in any forum.

Will definitely recommend this forum to others.
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top