[SOLVED] Windows 8.0 - CSI Payload Corrupt (Fixed) amd64_prncacla.inf_31bf3856ad364e35_6.2.920

[Sysnative Windows Update]

This will help me see what is installed and what may be causing the issues:

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right click to run as administrator. When the tool opens click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.

 

[ixos]

I am responding after sometime just to be sure that blue screens have truly disappeared.
Now, I can confirm that they have disappeared.
Thank you for pointing me to NEOFLTR.sys which belongs to Neoteris VPN software.
I found out that this had to do with Juniper which I deinstalled. This was an old software I had
but since I installed new CISCO vpn software it seems to have conflicted with it and was causing the
blue screen. I deinstalled all latest software programmes along with Juniper and tested my laptop for a week.
Then I installed the CISCO VPN again and Now its a month ago and absolutelly no blue screen has ever occured.

So, I wish to thank "softwaremaniac" for his precious help and efforts and I am donating now to you.

 

[Sysnative Windows Update]

Thank you for letting me know! Glad to have helped! Appreciate the donation!