[SOLVED] Windows 8.1 - 6.3.9600 SFC can't fix, DISM also fails

FRST File Search
  1. Right-click on the file FRST64.exe and choose Run as administrator.
  2. Copy and paste Package_1_for_KB2968296*.*;Package_2_for_KB2968296*.* into the Search box and click the Search Files button.
  3. When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also.
  4. Close Notepad and attach the file 'Search.txt' to your next reply.
 
The log looks good.

Provide the Software Hive
1. Navigate to C:\Windows\System32\Config and locate the SOFTWARE file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named SOFTWARE.ZIP on your desktop.
4. Upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or SendSpace.
5. Note: Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!

Option#2 (only if you are unable to follow the previous instructions)

  • Please download the Freeware RegBak from here: Acelogix Software - Download products
    You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named SOFTWARE.
  • Copy the SOFTWARE file to your Desktop. If the SOFTWARE file does not exist, please fetch it instead from C:\Windows\System32\config\SOFTWARE.
  • Now right-click on the SOFTWARE file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or SendSpace.
  • Note: Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!
  • You can close any open windows you have as well as the RegBak program now.
 
Wait, I think we can declare it as solved as I managed to get it running shortly after. I ran the Windows troubleshooting tool for file and folders: Automatically diagnose and repair Windows file and folder problems
and it apparently fixed discrepancies in the windows explorer files so it gave me back my language bar, and after that I set to default the permissions on the system32 folder, rebooted, removed the media player via add/remove windows feature and added it again and voila, everything works again! Also tested a variety of files that were giving me trouble, like the .exe files and they also work.

Can't thank you enough for your help and patience all the way through, really appreciate it :-)
 
Well done.

and after that I set to default the permissions on the system32 folder
Click to expand...
Did you somehow changed the permissions on that folder earlier ?
 
Not that I remember, I took a look and noticed that my user account had more privileges than my admin account which I considered weird so I reset everything just in case but after more testing on other programs I can confirm everything works as intended with the likes of Audacity reviving as soon as the corruptions started going down. After such an experience I'm definitely investing in an UPS.

Thanks once again!
 
Thank you for you feedback on the permissions.

Follow the instructions below to cleanup the tools and logfiles used in this thread.
Rename the file FRST64.exe to uninstall.exe and run it. This will remove all files and folders created by FRST and the tool itself.
Reboot The machine to complete.
You may remove all other tools and log files.

I will mark this thread as solved.

Take care.
 
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