Step 1:
Attach the file C:\Windows\system32\Sysprep\panther\setupact.log to your next reply.
Step 2:
Download
Farbar Service Scanner and save the file on your Desktop.
Right-click FSS and select "Run as administrator".
Put checkmarks at following items only:
Click Scan.
A log file called "FSS.TXT" will appear on your desktop when the scan is finished.
Attach this file to your next reply.
Attach the file C:\Windows\system32\Sysprep\panther\setupact.log to your next reply.
Step 2:
Download

Right-click FSS and select "Run as administrator".
Put checkmarks at following items only:
- Internet Services
- Windows Firewall
- System Restore
- Security Center/Action Center
- Windows Update
- Windows Defender
Click Scan.
A log file called "FSS.TXT" will appear on your desktop when the scan is finished.
Attach this file to your next reply.