Windows 8 Update error 800703F1

I am sorry for the delay (again) I have been trying to reconstruct this but I am not having any luck. Is a refresh install an option? You wont loose your personal files.
 
yes that is an option. i backed everything up on external hard drive. what would be the best way to go about the fresh install?
 
This looks to pertain to Windows 8.1. I only have Windows 8 since every time I tried to upgrade to Windows 8.1 the download would drop out. I'm not sure if these instructions are still applicable.
 

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