When ever I try to install something with .msi or .exe it brings up a window saying "The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance." I've tried a couple fixes for this, but none of them work for me or I'm not able to complete the steps. "The Windows Installer service could not be accessed" error message when you try to install Office. These are some of the things I've tried. The first couple didn't work for me and the last method I wasn't able to complete some of the commands like ren msi.dll msi.old, which says access denied even though I'm in elevated command prompt. [FONT=Segoe UI, Arial, Verdana, Tahoma, sans-serif]This has been happening for a while but it hasn't really bothered me and I've been super busy so I'm just getting around to really fixing it.[/FONT]
Windows Installer Service
- Thread starter mjthomp95
- Start date
Hi -
Try these steps from Microsoft related to Windows 7/Vista -
"The Windows Installer Service Could Not Be Accessed" error when you try to install a program in Windows 7 or Windows Vista
Regards. . .
jcgriff2
Try these steps from Microsoft related to Windows 7/Vista -
"The Windows Installer Service Could Not Be Accessed" error when you try to install a program in Windows 7 or Windows Vista
Regards. . .
jcgriff2
Hello mjthomp95
Lets take a look at the services.
Please open up Notepad by Right clicking on the
button -> In the box type in Notepad -> Select Notepad.exe
Once Notepad is open please copy and paste the following into the notepad file
The click on File -> Save As -> Call it Query.bat -> Choose save type as All files -> save it to your desktop
Go to your desktop and you should see a file that looks like this
called Query.bat -> Double click on this file.
Once complete a text document should appear called 0 -> Please post the contents back into this tread.
I would also like to see if there are any indications of this issue inside the Event Viewer
Event Log Viewer
Lets take a look at the services.
Please open up Notepad by Right clicking on the
Once Notepad is open please copy and paste the following into the notepad file
PHP:
@echo off
( ver
echo.
echo [b]SC QUERYEX msiserver[/b]
SC QUERYEX msiserver
echo.
echo [b]SC msiserver[/b]
sc qc msiserver
echo.
echo [b]SC QUERYEX TrustedInstaller[/b]
SC QUERYEX TrustedInstaller
echo.
echo [b]sc qc TrustedInstaller[/b]
sc qc TrustedInstaller
echo.
echo [b]reg query msiserver[/b]
reg query "HKLM\SYSTEM\CurrentControlSet\Services\msiserver" /s
echo.
echo [b]reg query msiserver[/b]
reg query "HKLM\SYSTEM\CurrentControlSet\Services\TrustedInstaller" /s
)>0
notepad 0The click on File -> Save As -> Call it Query.bat -> Choose save type as All files -> save it to your desktop
Go to your desktop and you should see a file that looks like this
Once complete a text document should appear called 0 -> Please post the contents back into this tread.
I would also like to see if there are any indications of this issue inside the Event Viewer
Event Log Viewer
- Please download VEW.exe from Here and save it to your desktop.
- Go to your desktop and right click on VEW.exe and choose Run as Administrator
- Once open set the following settings
- 'Select log to query'
- Tick Application
- Tick System
- 'Select Type to list'
- Tick Critical
- Tick Error
- Tick Information
- Tick Warning
- 'Number or date events'
- Tick Number of Events and set it to 20
- 'Select log to query'
- Click on Run
- Once completed a notepad file will open. Please copy and paste the contents of VEW.txt back into this thread.
Last edited:
This is the 0 file:
Here is the VEW file:
Code:
[indent] Microsoft Windows [Version 6.3.9600]
[b]SC QUERYEX msiserver[/b]
SERVICE_NAME: msiserver
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
[b]SC msiserver[/b]
[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: msiserver
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\msiexec /V
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Installer
DEPENDENCIES : rpcss
SERVICE_START_NAME : LocalSystem
[b]SC QUERYEX TrustedInstaller[/b]
SERVICE_NAME: TrustedInstaller
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
[b]sc qc TrustedInstaller[/b]
[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: TrustedInstaller
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\servicing\TrustedInstaller.exe
LOAD_ORDER_GROUP : ProfSvc_Group
TAG : 0
DISPLAY_NAME : Windows Modules Installer
DEPENDENCIES :
SERVICE_START_NAME : localSystem
[b]reg query msiserver[/b]
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver
DisplayName REG_SZ @%SystemRoot%\system32\msimsg.dll,-27
ErrorControl REG_DWORD 0x1
ImagePath REG_EXPAND_SZ %systemroot%\system32\msiexec /V
Start REG_DWORD 0x3
Type REG_DWORD 0x10
Description REG_SZ @%SystemRoot%\system32\msimsg.dll,-32
DependOnService REG_MULTI_SZ rpcss
ObjectName REG_SZ LocalSystem
ServiceSidType REG_DWORD 0x1
RequiredPrivileges REG_MULTI_SZ SeTcbPrivilege\0SeCreatePagefilePrivilege\0SeLockMemoryPrivilege\0SeIncreaseBasePriorityPrivilege\0SeCreatePermanentPrivilege\0SeAuditPrivilege\0SeSecurityPrivilege\0SeChangeNotifyPrivilege\0SeProfileSingleProcessPrivilege\0SeImpersonatePrivilege\0SeCreateGlobalPrivilege\0SeAssignPrimaryTokenPrivilege\0SeRestorePrivilege\0SeIncreaseQuotaPrivilege\0SeShutdownPrivilege\0SeTakeOwnershipPrivilege\0SeLoadDriverPrivilege
FailureActions REG_BINARY 840300000000000000000000030000001400000001000000C0D4010001000000E09304000000000000000000
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver\Enum
0 REG_SZ Root\LEGACY_MSISERVER\0000
Count REG_DWORD 0x1
NextInstance REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver\Security
Security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
[b]reg query msiserver[/b]
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TrustedInstaller
BlockTimeIncrement REG_DWORD 0x384
PreshutdownTimeout REG_DWORD 0x36ee80
BlockTime REG_DWORD 0x2a30
DisplayName REG_SZ @%SystemRoot%\servicing\TrustedInstaller.exe,-100
ErrorControl REG_DWORD 0x1
Group REG_SZ ProfSvc_Group
ImagePath REG_EXPAND_SZ %SystemRoot%\servicing\TrustedInstaller.exe
Start REG_DWORD 0x3
Type REG_DWORD 0x10
Description REG_SZ @%SystemRoot%\servicing\TrustedInstaller.exe,-101
ObjectName REG_SZ localSystem
ServiceSidType REG_DWORD 0x1
FailureActions REG_BINARY 840300000000000000000000030000001400000001000000C0D4010001000000E09304000000000000000000
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TrustedInstaller\Security
Security REG_BINARY 0100148090000000A00000001400000034000000020020000100000002C0180000000C000102000000000005200000002002000002005C000400000000021400FF010F0001010000000000051200000000001800FF01020001020000000000052000000020020000000014008D010200010100000000000504000000000014008D0102000101000000000005060000000102000000000005200000002002000001020000000000052000000020020000 [/indent]Here is the VEW file:
Code:
[indent] Vino's Event Viewer v01c run on Windows 7 in English
Report run at 02/07/2014 4:46:55 PM
Note: All dates below are in the format dd/mm/yyyy
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 02/07/2014 6:52:36 PM
Type: Error Category: 0
Event: 11719 Source: MsiInstaller
Product: Google Talk Plugin -- Error 1719. The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
Log: 'Application' Date/Time: 02/07/2014 7:52:26 AM
Type: Error Category: 0
Event: 11719 Source: MsiInstaller
Product: Google Talk Plugin -- Error 1719. The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
Log: 'Application' Date/Time: 02/07/2014 1:52:27 AM
Type: Error Category: 0
Event: 11719 Source: MsiInstaller
Product: Google Talk Plugin -- Error 1719. The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
Log: 'Application' Date/Time: 01/07/2014 8:12:35 PM
Type: Error Category: 0
Event: 11719 Source: MsiInstaller
Product: Dawngate -- Error 1719. The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
Log: 'Application' Date/Time: 01/07/2014 7:01:12 PM
Type: Error Category: 0
Event: 78 Source: SideBySide
Activation context generation failed for "C:\Program Files (x86)\Nuance\NaturallySpeaking12\Program\dragon_support_packager.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Log: 'Application' Date/Time: 29/06/2014 7:47:56 PM
Type: Error Category: 0
Event: 78 Source: SideBySide
Activation context generation failed for "C:\Program Files (x86)\Nuance\NaturallySpeaking12\Program\dragon_support_packager.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Log: 'Application' Date/Time: 29/06/2014 7:46:24 PM
Type: Error Category: 0
Event: 78 Source: SideBySide
Activation context generation failed for "C:\Program Files (x86)\Nuance\NaturallySpeaking12\Program\dragon_support_packager.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Log: 'Application' Date/Time: 29/06/2014 6:17:57 PM
Type: Error Category: 101
Event: 1002 Source: Application Hang
The program backgroundTaskHost.exe version 6.3.9600.16384 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 2094 Start Time: 01cf93c5b9efc81c Termination Time: 4294967295 Application Path: C:\WINDOWS\system32\backgroundTaskHost.exe Report Id: afa23f6c-ffb9-11e3-bece-1c3e849b384b Faulting package full name: 134D4F5B.Box_1.2.0.1260_neutral__2qk4zy5s3qmee Faulting package-relative application ID: Box
Log: 'Application' Date/Time: 29/06/2014 6:17:56 PM
Type: Error Category: 101
Event: 1002 Source: Application Hang
The program LiveComm.exe version 17.4.9600.16384 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 3bbc Start Time: 01cf93c5b9f609b4 Termination Time: 4294967295 Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.4.9600.16384_x64__8wekyb3d8bbwe\LiveComm.exe Report Id: aea8e7c8-ffb9-11e3-bece-1c3e849b384b Faulting package full name: microsoft.windowscommunicationsapps_17.4.9600.16384_x64__8wekyb3d8bbwe Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1
Log: 'Application' Date/Time: 29/06/2014 6:17:56 PM
Type: Error Category: 101
Event: 1002 Source: Application Hang
The program wwahost.exe version 6.3.9600.17031 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 1e68 Start Time: 01cf93c5b9efa0f8 Termination Time: 4294967295 Application Path: C:\WINDOWS\syswow64\wwahost.exe Report Id: af982d26-ffb9-11e3-bece-1c3e849b384b Faulting package full name: Microsoft.SkypeApp_2.0.0.5011_x86__kzf8qxf38zg5c Faulting package-relative application ID: App
Log: 'Application' Date/Time: 29/06/2014 6:15:22 PM
Type: Error Category: 0
Event: 78 Source: SideBySide
Activation context generation failed for "C:\Program Files (x86)\Nuance\NaturallySpeaking12\Program\dragon_support_packager.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Log: 'Application' Date/Time: 29/06/2014 5:40:08 PM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: spotify.exe, version: 0.9.10.22, time stamp: 0x53aafbb8 Faulting module name: ntdll.dll, version: 6.3.9600.17031, time stamp: 0x5308893d Exception code: 0xc0000374 Fault offset: 0x000df996 Faulting process id: 0x830 Faulting application start time: 0x01cf93b7dcad8cb4 Faulting application path: C:\Users\Micah\AppData\Roaming\Spotify\spotify.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 69679c96-ffb4-11e3-bece-1c3e849b384b Faulting package full name: Faulting package-relative application ID:
Log: 'Application' Date/Time: 29/06/2014 7:26:21 AM
Type: Error Category: 100
Event: 1000 Source: Application Error
Faulting application name: spotify.exe, version: 0.9.10.22, time stamp: 0x53aafbb8 Faulting module name: ntdll.dll, version: 6.3.9600.17031, time stamp: 0x5308893d Exception code: 0xc0000374 Fault offset: 0x000df996 Faulting process id: 0x1660 Faulting application start time: 0x01cf927ead816066 Faulting application path: C:\Users\Micah\AppData\Roaming\Spotify\spotify.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: aad661eb-ff5e-11e3-bece-1c3e849b384b Faulting package full name: Faulting package-relative application ID:
Log: 'Application' Date/Time: 29/06/2014 2:53:33 AM
Type: Error Category: 0
Event: 78 Source: SideBySide
Activation context generation failed for "C:\Program Files (x86)\Nuance\NaturallySpeaking12\Program\dragon_support_packager.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Log: 'Application' Date/Time: 28/06/2014 7:59:06 PM
Type: Error Category: 101
Event: 1002 Source: Application Hang
The program backgroundTaskHost.exe version 6.3.9600.16384 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 202c Start Time: 01cf930ab74159fb Termination Time: 4294967295 Application Path: C:\WINDOWS\system32\backgroundTaskHost.exe Report Id: a75b26f9-fefe-11e3-bece-1c3e849b384b Faulting package full name: 134D4F5B.Box_1.2.0.1260_neutral__2qk4zy5s3qmee Faulting package-relative application ID: Box
Log: 'Application' Date/Time: 28/06/2014 7:56:04 PM
Type: Error Category: 0
Event: 78 Source: SideBySide
Activation context generation failed for "C:\Program Files (x86)\Nuance\NaturallySpeaking12\Program\dragon_support_packager.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Log: 'Application' Date/Time: 27/06/2014 11:46:33 PM
Type: Error Category: 101
Event: 1002 Source: Application Hang
The program Spotify.exe version 0.9.10.22 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 146c Start Time: 01cf925963ae3e3c Termination Time: 4294967295 Application Path: C:\Users\Micah\AppData\Roaming\Spotify\Spotify.exe Report Id: 401d92f3-fe55-11e3-bece-1c3e849b384b Faulting package full name: Faulting package-relative application ID:
Log: 'Application' Date/Time: 27/06/2014 10:48:57 PM
Type: Error Category: 101
Event: 1002 Source: Application Hang
The program LiveComm.exe version 17.4.9600.16384 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 1270 Start Time: 01cf92593cc66062 Termination Time: 4294967295 Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.4.9600.16384_x64__8wekyb3d8bbwe\LiveComm.exe Report Id: 2e8a36e7-fe4d-11e3-bece-1c3e849b384b Faulting package full name: microsoft.windowscommunicationsapps_17.4.9600.16384_x64__8wekyb3d8bbwe Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1
Log: 'Application' Date/Time: 27/06/2014 4:12:10 AM
Type: Error Category: 0
Event: 78 Source: SideBySide
Activation context generation failed for "C:\Program Files (x86)\Nuance\NaturallySpeaking12\Program\dragon_support_packager.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
Log: 'Application' Date/Time: 27/06/2014 4:10:57 AM
Type: Error Category: 0
Event: 78 Source: SideBySide
Activation context generation failed for "C:\Program Files (x86)\Nuance\NaturallySpeaking12\Program\dragon_support_packager.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Information Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 02/07/2014 6:52:37 PM
Type: Information Category: 0
Event: 10001 Source: Microsoft-Windows-RestartManager
Ending session 0 started ?2014?-?07?-?02T18:52:36.618658100Z.
Log: 'Application' Date/Time: 02/07/2014 6:52:36 PM
Type: Information Category: 0
Event: 10000 Source: Microsoft-Windows-RestartManager
Starting session 0 - ?2014?-?07?-?02T18:52:36.618658100Z.
Log: 'Application' Date/Time: 02/07/2014 6:52:37 PM
Type: Information Category: 0
Event: 1042 Source: MsiInstaller
Ending a Windows Installer transaction: C:\Users\Micah\AppData\Local\Google\Update\Install\{367C575E-3A28-44E1-8961-76C0DC9B3379}\googletalkpluginaccel.msi. Client Process Id: 7864.
Log: 'Application' Date/Time: 02/07/2014 6:52:37 PM
Type: Information Category: 0
Event: 1033 Source: MsiInstaller
Windows Installer installed the product. Product Name: Google Talk Plugin. Product Version: 5.4.2.18903. Product Language: 1033. Manufacturer: Google. Installation success or error status: 1603.
Log: 'Application' Date/Time: 02/07/2014 6:52:35 PM
Type: Information Category: 0
Event: 1040 Source: MsiInstaller
Beginning a Windows Installer transaction: C:\Users\Micah\AppData\Local\Google\Update\Install\{367C575E-3A28-44E1-8961-76C0DC9B3379}\googletalkpluginaccel.msi. Client Process Id: 7864.
Log: 'Application' Date/Time: 02/07/2014 6:33:07 PM
Type: Information Category: 0
Event: 0 Source: gupdate
The event description cannot be found.
Log: 'Application' Date/Time: 02/07/2014 6:27:12 PM
Type: Information Category: 0
Event: 0 Source: HP Support Assistant Service
PowerEvent handled successfully by the service.
Log: 'Application' Date/Time: 02/07/2014 6:27:10 PM
Type: Information Category: 0
Event: 0 Source: HP Support Assistant Service
PowerEvent handled successfully by the service.
Log: 'Application' Date/Time: 02/07/2014 6:27:10 PM
Type: Information Category: 0
Event: 0 Source: DragonSvc
Info: 3 scheduled task(s) pending
Log: 'Application' Date/Time: 02/07/2014 5:30:51 PM
Type: Information Category: 0
Event: 0 Source: HP Support Assistant Service
PowerEvent handled successfully by the service.
Log: 'Application' Date/Time: 02/07/2014 5:10:02 PM
Type: Information Category: 0
Event: 0 Source: PlsvcV2
Service started successfully.
Log: 'Application' Date/Time: 02/07/2014 5:08:52 PM
Type: Information Category: 0
Event: 0 Source: HP Support Assistant Service
PowerEvent handled successfully by the service.
Log: 'Application' Date/Time: 02/07/2014 5:08:49 PM
Type: Information Category: 0
Event: 0 Source: HP Support Assistant Service
PowerEvent handled successfully by the service.
Log: 'Application' Date/Time: 02/07/2014 5:08:48 PM
Type: Information Category: 0
Event: 0 Source: DragonSvc
Info: 3 scheduled task(s) pending
Log: 'Application' Date/Time: 02/07/2014 3:48:48 PM
Type: Information Category: 0
Event: 0 Source: HP Support Assistant Service
PowerEvent handled successfully by the service.
Log: 'Application' Date/Time: 02/07/2014 3:42:55 PM
Type: Information Category: 0
Event: 0 Source: HP Support Assistant Service
PowerEvent handled successfully by the service.
Log: 'Application' Date/Time: 02/07/2014 3:42:54 PM
Type: Information Category: 0
Event: 0 Source: HP Support Assistant Service
PowerEvent handled successfully by the service.
Log: 'Application' Date/Time: 02/07/2014 3:42:47 PM
Type: Information Category: 0
Event: 0 Source: HP Support Assistant Service
PowerEvent handled successfully by the service.
Log: 'Application' Date/Time: 02/07/2014 3:42:47 PM
Type: Information Category: 0
Event: 0 Source: DragonSvc
Info: 3 scheduled task(s) pending
Log: 'Application' Date/Time: 02/07/2014 12:37:33 PM
Type: Information Category: 0
Event: 0 Source: HP Support Assistant Service
PowerEvent handled successfully by the service.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 01/07/2014 7:33:00 PM
Type: Warning Category: 0
Event: 1015 Source: MsiInstaller
Failed to connect to server. Error: 0x80070002
Log: 'Application' Date/Time: 01/07/2014 6:52:25 PM
Type: Warning Category: 0
Event: 1015 Source: MsiInstaller
Failed to connect to server. Error: 0x80070002
Log: 'Application' Date/Time: 01/07/2014 6:33:00 PM
Type: Warning Category: 0
Event: 1015 Source: MsiInstaller
Failed to connect to server. Error: 0x80070002
Log: 'Application' Date/Time: 01/07/2014 9:33:00 AM
Type: Warning Category: 0
Event: 1015 Source: MsiInstaller
Failed to connect to server. Error: 0x80070002
Log: 'Application' Date/Time: 01/07/2014 8:33:00 AM
Type: Warning Category: 0
Event: 1015 Source: MsiInstaller
Failed to connect to server. Error: 0x80070002
Log: 'Application' Date/Time: 01/07/2014 7:33:00 AM
Type: Warning Category: 0
Event: 1015 Source: MsiInstaller
Failed to connect to server. Error: 0x80070002
Log: 'Application' Date/Time: 01/07/2014 6:52:58 AM
Type: Warning Category: 0
Event: 1015 Source: MsiInstaller
Failed to connect to server. Error: 0x80070002
Log: 'Application' Date/Time: 01/07/2014 6:33:00 AM
Type: Warning Category: 0
Event: 1015 Source: MsiInstaller
Failed to connect to server. Error: 0x80070002
Log: 'Application' Date/Time: 01/07/2014 5:33:01 AM
Type: Warning Category: 0
Event: 1015 Source: MsiInstaller
Failed to connect to server. Error: 0x80070002
Log: 'Application' Date/Time: 01/07/2014 4:33:01 AM
Type: Warning Category: 0
Event: 1015 Source: MsiInstaller
Failed to connect to server. Error: 0x80070002
Log: 'Application' Date/Time: 01/07/2014 3:33:00 AM
Type: Warning Category: 0
Event: 1015 Source: MsiInstaller
Failed to connect to server. Error: 0x80070002
Log: 'Application' Date/Time: 01/07/2014 2:33:00 AM
Type: Warning Category: 0
Event: 1015 Source: MsiInstaller
Failed to connect to server. Error: 0x80070002
Log: 'Application' Date/Time: 01/07/2014 1:52:32 AM
Type: Warning Category: 0
Event: 1015 Source: MsiInstaller
Failed to connect to server. Error: 0x80070002
Log: 'Application' Date/Time: 30/06/2014 11:33:01 PM
Type: Warning Category: 0
Event: 1015 Source: MsiInstaller
Failed to connect to server. Error: 0x80070002
Log: 'Application' Date/Time: 30/06/2014 10:33:00 PM
Type: Warning Category: 0
Event: 1015 Source: MsiInstaller
Failed to connect to server. Error: 0x80070002
Log: 'Application' Date/Time: 30/06/2014 9:33:00 PM
Type: Warning Category: 0
Event: 1015 Source: MsiInstaller
Failed to connect to server. Error: 0x80070002
Log: 'Application' Date/Time: 30/06/2014 8:52:40 PM
Type: Warning Category: 0
Event: 1015 Source: MsiInstaller
Failed to connect to server. Error: 0x80070002
Log: 'Application' Date/Time: 30/06/2014 3:33:00 PM
Type: Warning Category: 0
Event: 1015 Source: MsiInstaller
Failed to connect to server. Error: 0x80070002
Log: 'Application' Date/Time: 30/06/2014 2:33:01 PM
Type: Warning Category: 0
Event: 1015 Source: MsiInstaller
Failed to connect to server. Error: 0x80070002
Log: 'Application' Date/Time: 30/06/2014 1:33:00 PM
Type: Warning Category: 0
Event: 1015 Source: MsiInstaller
Failed to connect to server. Error: 0x80070002
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 16/06/2014 12:40:13 AM
Type: Critical Category: 64
Event: 10115 Source: Microsoft-Windows-DriverFrameworks-UserMode
The device Apple iPhone (location Port_#0004.Hub_#0005) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times in its own process. Please contact the device manufacturer for more information about this problem.
Log: 'System' Date/Time: 16/06/2014 12:40:13 AM
Type: Critical Category: 64
Event: 10110 Source: Microsoft-Windows-DriverFrameworks-UserMode
A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices.
Log: 'System' Date/Time: 16/06/2014 12:39:13 AM
Type: Critical Category: 64
Event: 10116 Source: Microsoft-Windows-DriverFrameworks-UserMode
The device Apple iPhone (location Port_#0004.Hub_#0005) is offline due to a user-mode driver crash. Windows will attempt to restart the device in the shared process 1 more times before moving the device in its own process. Please contact the device manufacturer for more information about this problem.
Log: 'System' Date/Time: 16/06/2014 12:39:13 AM
Type: Critical Category: 64
Event: 10110 Source: Microsoft-Windows-DriverFrameworks-UserMode
A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices.
Log: 'System' Date/Time: 02/04/2014 7:50:37 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 02/04/2014 7:47:10 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 09/12/2013 7:55:23 PM
Type: Critical Category: 173
Event: 142 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error is caused because the system stopped responding and the hardware watchdog triggered a system reset.
Log: 'System' Date/Time: 09/12/2013 7:55:23 PM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 25/11/2013 7:38:12 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log: 'System' Date/Time: 08/11/2013 7:23:48 AM
Type: Critical Category: 63
Event: 41 Source: Microsoft-Windows-Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 02/07/2014 5:08:59 PM
Type: Error Category: 0
Event: 7031 Source: Service Control Manager
The PlsvcV2 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
Log: 'System' Date/Time: 02/07/2014 12:32:45 PM
Type: Error Category: 0
Event: 7031 Source: Service Control Manager
The PlsvcV2 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
Log: 'System' Date/Time: 02/07/2014 7:34:28 AM
Type: Error Category: 0
Event: 7031 Source: Service Control Manager
The PlsvcV2 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
Log: 'System' Date/Time: 02/07/2014 3:31:08 AM
Type: Error Category: 0
Event: 7031 Source: Service Control Manager
The PlsvcV2 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
Log: 'System' Date/Time: 01/07/2014 11:25:59 PM
Type: Error Category: 0
Event: 7031 Source: Service Control Manager
The PlsvcV2 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
Log: 'System' Date/Time: 01/07/2014 7:33:00 PM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "2" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
Log: 'System' Date/Time: 01/07/2014 7:33:00 PM
Type: Error Category: 0
Event: 7000 Source: Service Control Manager
The Windows Installer service failed to start due to the following error: The system cannot find the file specified.
Log: 'System' Date/Time: 01/07/2014 6:52:25 PM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "2" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
Log: 'System' Date/Time: 01/07/2014 6:52:25 PM
Type: Error Category: 0
Event: 7000 Source: Service Control Manager
The Windows Installer service failed to start due to the following error: The system cannot find the file specified.
Log: 'System' Date/Time: 01/07/2014 6:36:20 PM
Type: Error Category: 0
Event: 7031 Source: Service Control Manager
The PlsvcV2 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
Log: 'System' Date/Time: 01/07/2014 6:33:00 PM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "2" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
Log: 'System' Date/Time: 01/07/2014 6:33:00 PM
Type: Error Category: 0
Event: 7000 Source: Service Control Manager
The Windows Installer service failed to start due to the following error: The system cannot find the file specified.
Log: 'System' Date/Time: 01/07/2014 9:54:52 AM
Type: Error Category: 0
Event: 7031 Source: Service Control Manager
The PlsvcV2 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
Log: 'System' Date/Time: 01/07/2014 9:33:00 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "2" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
Log: 'System' Date/Time: 01/07/2014 9:33:00 AM
Type: Error Category: 0
Event: 7000 Source: Service Control Manager
The Windows Installer service failed to start due to the following error: The system cannot find the file specified.
Log: 'System' Date/Time: 01/07/2014 8:33:00 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "2" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
Log: 'System' Date/Time: 01/07/2014 8:33:00 AM
Type: Error Category: 0
Event: 7000 Source: Service Control Manager
The Windows Installer service failed to start due to the following error: The system cannot find the file specified.
Log: 'System' Date/Time: 01/07/2014 7:33:00 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "2" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
Log: 'System' Date/Time: 01/07/2014 7:33:00 AM
Type: Error Category: 0
Event: 7000 Source: Service Control Manager
The Windows Installer service failed to start due to the following error: The system cannot find the file specified.
Log: 'System' Date/Time: 01/07/2014 6:52:58 AM
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "2" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Information Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 02/07/2014 6:27:12 PM
Type: Information Category: 0
Event: 1 Source: Microsoft-Windows-Power-Troubleshooter
The system has returned from a low power state. Sleep Time: ?2014?-?07?-?02T17:30:49.013573500Z Wake Time: ?2014?-?07?-?02T18:27:10.804096300Z Wake Source: Device -ACPI Lid
Log: 'System' Date/Time: 02/07/2014 6:27:08 PM
Type: Information Category: 33
Event: 131 Source: Microsoft-Windows-Kernel-Power
Firmware S3 times. ResumeCount: 19, FullResume: 440, AverageResume: 438
Log: 'System' Date/Time: 02/07/2014 6:27:07 PM
Type: Information Category: 0
Event: 1 Source: Microsoft-Windows-Kernel-General
The system time has changed to ?2014?-?07?-?02T18:27:07.500000000Z from ?2014?-?07?-?02T17:30:52.904207200Z. Change Reason: System time synchronized with the hardware clock.
Log: 'System' Date/Time: 02/07/2014 5:30:51 PM
Type: Information Category: 64
Event: 42 Source: Microsoft-Windows-Kernel-Power
The system is entering sleep. Sleep Reason: Button or Lid
Log: 'System' Date/Time: 02/07/2014 5:30:51 PM
Type: Information Category: 0
Event: 8033 Source: BROWSER
The browser has forced an election on network \Device\NetBT_Tcpip_{6D8DD44A-B54F-4D3E-B5B2-28304BFCD113} because a master browser was stopped.
Log: 'System' Date/Time: 02/07/2014 5:08:52 PM
Type: Information Category: 0
Event: 1 Source: Microsoft-Windows-Power-Troubleshooter
The system has returned from a low power state. Sleep Time: ?2014?-?07?-?02T15:48:47.474886700Z Wake Time: ?2014?-?07?-?02T17:08:49.197756700Z Wake Source: Device -ACPI Lid
Log: 'System' Date/Time: 02/07/2014 5:08:51 PM
Type: Information Category: 0
Event: 6013 Source: EventLog
The system uptime is 411976 seconds.
Log: 'System' Date/Time: 02/07/2014 5:08:49 PM
Type: Information Category: 33
Event: 131 Source: Microsoft-Windows-Kernel-Power
Firmware S3 times. ResumeCount: 18, FullResume: 439, AverageResume: 438
Log: 'System' Date/Time: 02/07/2014 5:08:48 PM
Type: Information Category: 0
Event: 1 Source: Microsoft-Windows-Kernel-General
The system time has changed to ?2014?-?07?-?02T17:08:48.500000000Z from ?2014?-?07?-?02T15:48:50.461524800Z. Change Reason: System time synchronized with the hardware clock.
Log: 'System' Date/Time: 02/07/2014 3:48:49 PM
Type: Information Category: 64
Event: 42 Source: Microsoft-Windows-Kernel-Power
The system is entering sleep. Sleep Reason: Button or Lid
Log: 'System' Date/Time: 02/07/2014 3:48:49 PM
Type: Information Category: 0
Event: 8033 Source: BROWSER
The browser has forced an election on network \Device\NetBT_Tcpip_{6D8DD44A-B54F-4D3E-B5B2-28304BFCD113} because a master browser was stopped.
Log: 'System' Date/Time: 02/07/2014 3:42:51 PM
Type: Information Category: 0
Event: 1 Source: Microsoft-Windows-Power-Troubleshooter
The system has returned from a low power state. Sleep Time: ?2014?-?07?-?02T12:37:31.709178800Z Wake Time: ?2014?-?07?-?02T15:42:48.053210000Z Wake Source: Device -ACPI Lid
Log: 'System' Date/Time: 02/07/2014 3:42:47 PM
Type: Information Category: 33
Event: 131 Source: Microsoft-Windows-Kernel-Power
Firmware S3 times. ResumeCount: 17, FullResume: 441, AverageResume: 438
Log: 'System' Date/Time: 02/07/2014 3:42:47 PM
Type: Information Category: 0
Event: 1 Source: Microsoft-Windows-Kernel-General
The system time has changed to ?2014?-?07?-?02T15:42:47.500000000Z from ?2014?-?07?-?02T12:37:34.639159700Z. Change Reason: System time synchronized with the hardware clock.
Log: 'System' Date/Time: 02/07/2014 12:37:33 PM
Type: Information Category: 64
Event: 42 Source: Microsoft-Windows-Kernel-Power
The system is entering sleep. Sleep Reason: Button or Lid
Log: 'System' Date/Time: 02/07/2014 12:37:33 PM
Type: Information Category: 0
Event: 8033 Source: BROWSER
The browser has forced an election on network \Device\NetBT_Tcpip_{6D8DD44A-B54F-4D3E-B5B2-28304BFCD113} because a master browser was stopped.
Log: 'System' Date/Time: 02/07/2014 12:29:53 PM
Type: Information Category: 0
Event: 1 Source: Microsoft-Windows-Power-Troubleshooter
The system has returned from a low power state. Sleep Time: ?2014?-?07?-?02T09:02:28.273030200Z Wake Time: ?2014?-?07?-?02T12:29:50.911868500Z Wake Source: Device -ACPI Lid
Log: 'System' Date/Time: 02/07/2014 12:29:50 PM
Type: Information Category: 33
Event: 131 Source: Microsoft-Windows-Kernel-Power
Firmware S3 times. ResumeCount: 16, FullResume: 439, AverageResume: 438
Log: 'System' Date/Time: 02/07/2014 12:29:46 PM
Type: Information Category: 0
Event: 1 Source: Microsoft-Windows-Kernel-General
The system time has changed to ?2014?-?07?-?02T12:29:46.500000000Z from ?2014?-?07?-?02T09:02:33.930959400Z. Change Reason: System time synchronized with the hardware clock.
Log: 'System' Date/Time: 02/07/2014 9:02:32 AM
Type: Information Category: 64
Event: 42 Source: Microsoft-Windows-Kernel-Power
The system is entering sleep. Sleep Reason: Button or Lid
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 02/07/2014 6:27:10 PM
Type: Warning Category: 0
Event: 4291 Source: Tcpip
The network adapter with hardware address 1C-3E-84-9B-38-4B has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv4 0x00000000).
Log: 'System' Date/Time: 02/07/2014 6:27:10 PM
Type: Warning Category: 0
Event: 4291 Source: Tcpip
The network adapter with hardware address 1C-3E-84-9B-38-4B has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv6 0x00000000).
Log: 'System' Date/Time: 02/07/2014 5:08:49 PM
Type: Warning Category: 0
Event: 4291 Source: Tcpip
The network adapter with hardware address 1C-3E-84-9B-38-4B has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv4 0x00000000).
Log: 'System' Date/Time: 02/07/2014 5:08:49 PM
Type: Warning Category: 0
Event: 4291 Source: Tcpip
The network adapter with hardware address 1C-3E-84-9B-38-4B has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv6 0x00000000).
Log: 'System' Date/Time: 02/07/2014 3:42:48 PM
Type: Warning Category: 0
Event: 4291 Source: Tcpip
The network adapter with hardware address 1C-3E-84-9B-38-4B has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv4 0x00000000).
Log: 'System' Date/Time: 02/07/2014 3:42:48 PM
Type: Warning Category: 0
Event: 4291 Source: Tcpip
The network adapter with hardware address 1C-3E-84-9B-38-4B has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv6 0x00000000).
Log: 'System' Date/Time: 02/07/2014 12:29:47 PM
Type: Warning Category: 0
Event: 4291 Source: Tcpip
The network adapter with hardware address 1C-3E-84-9B-38-4B has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv4 0x00000000).
Log: 'System' Date/Time: 02/07/2014 12:29:47 PM
Type: Warning Category: 0
Event: 4291 Source: Tcpip
The network adapter with hardware address 1C-3E-84-9B-38-4B has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv6 0x00000000).
Log: 'System' Date/Time: 02/07/2014 7:10:26 AM
Type: Warning Category: 1014
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name win8.ipv6.microsoft.com. timed out after none of the configured DNS servers responded.
Log: 'System' Date/Time: 02/07/2014 7:10:18 AM
Type: Warning Category: 0
Event: 4291 Source: Tcpip
The network adapter with hardware address 1C-3E-84-9B-38-4B has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv4 0x00000000).
Log: 'System' Date/Time: 02/07/2014 7:10:18 AM
Type: Warning Category: 0
Event: 4291 Source: Tcpip
The network adapter with hardware address 1C-3E-84-9B-38-4B has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv6 0x00000000).
Log: 'System' Date/Time: 02/07/2014 3:26:08 AM
Type: Warning Category: 0
Event: 4 Source: Microsoft-Windows-FilterManager
File System Filter 'CFRMD' (Version 6.1, ?2012?-?07?-?17T01:05:37.000000000Z) failed to attach to volume '\Device\Harddisk0\DR0'. The filter returned a non-standard final status of 0xC01C0016. This filter and/or its supporting applications should handle this condition. If this condition persists, contact the vendor.
Log: 'System' Date/Time: 02/07/2014 1:27:40 AM
Type: Warning Category: 0
Event: 4291 Source: Tcpip
The network adapter with hardware address 1C-3E-84-9B-38-4B has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv4 0x00000000).
Log: 'System' Date/Time: 02/07/2014 1:27:40 AM
Type: Warning Category: 0
Event: 4291 Source: Tcpip
The network adapter with hardware address 1C-3E-84-9B-38-4B has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv6 0x00000000).
Log: 'System' Date/Time: 01/07/2014 11:23:06 PM
Type: Warning Category: 0
Event: 4291 Source: Tcpip
The network adapter with hardware address 1C-3E-84-9B-38-4B has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv4 0x00000000).
Log: 'System' Date/Time: 01/07/2014 11:23:06 PM
Type: Warning Category: 0
Event: 4291 Source: Tcpip
The network adapter with hardware address 1C-3E-84-9B-38-4B has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv6 0x00000000).
Log: 'System' Date/Time: 01/07/2014 8:51:43 PM
Type: Warning Category: 0
Event: 4291 Source: Tcpip
The network adapter with hardware address 1C-3E-84-9B-38-4B has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv4 0x00000000).
Log: 'System' Date/Time: 01/07/2014 8:51:43 PM
Type: Warning Category: 0
Event: 4291 Source: Tcpip
The network adapter with hardware address 1C-3E-84-9B-38-4B has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv6 0x00000000).
Log: 'System' Date/Time: 01/07/2014 8:45:02 PM
Type: Warning Category: 0
Event: 4291 Source: Tcpip
The network adapter with hardware address 1C-3E-84-9B-38-4B has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv4 0x00000000).
Log: 'System' Date/Time: 01/07/2014 8:45:02 PM
Type: Warning Category: 0
Event: 4291 Source: Tcpip
The network adapter with hardware address 1C-3E-84-9B-38-4B has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv6 0x00000000). [/indent]
Last edited by a moderator:
Hello,
I have compared your machine's values to the ones on my machine and on two Virtual machines I have for Win8.1 x64 and x86. To see how they compare. There are a few differences:
Your System:
My ones:
At the end of my value has 0SeBackupPrivilege\0SeCreateSymbolicLinkPrivilege
None of my machines have this reg entry
But it looks like this one may be from one of the fixes you did to try and resolve this issue.
Looking at the event log you I can see these issues, which are coming from MsiInstaller
Error 1719 = Indicates some cause of corruption with the file.
The above in read indicates one of the following
But looking here:
Looking up the following error message means
It looks like it is either going to be an issue of the file missing or a permissions error.
Firstly lets run SFC to see if there are some System Corruptions
SFC /SCANNOW
Convert CBS.log to CBS.txt
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or ge.tt
If these are not fixed up by SFC /SCANNOW we will be able to try another approach.
I have compared your machine's values to the ones on my machine and on two Virtual machines I have for Win8.1 x64 and x86. To see how they compare. There are a few differences:
Your System:
Code:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver
RequiredPrivileges REG_MULTI_SZ SeTcbPrivilege\0SeCreatePagefilePrivilege\0SeLockMemoryPrivilege\0SeIncreaseBasePriorityPrivilege\0SeCreatePermanentPrivilege\0SeAuditPrivilege\0SeSecurityPrivilege\0SeChangeNotifyPrivilege\0SeProfileSingleProcessPrivilege\0SeImpersonatePrivilege\0SeCreateGlobalPrivilege\0SeAssignPrimaryTokenPrivilege\0SeRestorePrivilege\0SeIncreaseQuotaPrivilege\0SeShutdownPrivilege\0SeTakeOwnershipPrivilege\0SeLoadDriverPrivilegeMy ones:
At the end of my value has 0SeBackupPrivilege\0SeCreateSymbolicLinkPrivilege
None of my machines have this reg entry
Code:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver\Enum
0 REG_SZ Root\LEGACY_MSISERVER\0000
Count REG_DWORD 0x1
NextInstance REG_DWORD 0x1But it looks like this one may be from one of the fixes you did to try and resolve this issue.
Looking at the event log you I can see these issues, which are coming from MsiInstaller
Error 1719 = Indicates some cause of corruption with the file.
The above in read indicates one of the following
- The folder your running the installer from is encrypted
- The SYSTEM account doesn't have Full Control permissions of where the system is trying to install. The SYSTEM account has to have full control as the Installer Service runs under the user SYSTEM.
But looking here:
Looking up the following error message means
Code:
COR_E_FILENOTFOUND corerror.h
Code:
0x80070002 -2147024894 ERROR_FILE_NOT_FOUND The System cannot find the file specifiedIt looks like it is either going to be an issue of the file missing or a permissions error.
Firstly lets run SFC to see if there are some System Corruptions
SFC /SCANNOW
- Right click on the button
- Click on Command prompt (Admin) => Press Yes on the prompt
- Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
- Please wait for this to Finish before continuing with rest of the steps.
Convert CBS.log to CBS.txt
- Right click on the button
- Click on Run => Inside the run box copy and paste the following command:
Code:cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" - Press Enter
- Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or ge.tt
If these are not fixed up by SFC /SCANNOW we will be able to try another approach.
Hello mjthomp95,
I live in Australia, we do celebrate the 4th of July, its good to hear you did though :)
There is a file corruption on machine for ile:
\SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB
Lets fix this up first please
SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
SFC /SCANNOW
Convert CBS.log to CBS.txt
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or ge.tt
Are you able to run installers again?
I live in Australia, we do celebrate the 4th of July, its good to hear you did though :)
Code:
2014-07-04 21:08:33, Info CSI 0000084f [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-07-04 21:08:34, Info CSI 00000850 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :
Found: {l:32 b:rICax8c8PrQkyXWZHTypAVE+rGX7xnPAM+RDHLI0fcc=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}There is a file corruption on machine for ile:
\SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB
Lets fix this up first please
SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
- Download SFCFix.exe (by niemiro) and save this to your Desktop.
- Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
- Save any open documents and close all open windows.
- On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
- Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
- SFCFix will now process the script.
- Upon completion, a file should be created on your Desktop: SFCFix.txt.
- Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
SFC /SCANNOW
- Right click on the button
- Click on Command prompt (Admin) => Press Yes on the prompt
- Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
- Please wait for this to Finish before continuing with rest of the steps.
Convert CBS.log to CBS.txt
- Right click on the button
- Click on Run => Inside the run box copy and paste the following command:
Code:cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" - Press Enter
- Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or ge.tt
Are you able to run installers again?
Oh I totally missed your Australian flag. But at least I hope you have a good day since it's like 7 or 8 am there.
Here is the txt file:
Also Here is the new CBS File:
CBS2
I'm still not able to install anything. Either a .exe file or a .msi file. Though I was able to update mumble, which was through a .msi file but I don't know if that is because it doesn't load windows installer service or not.
Here is the txt file:
Code:
SFCFix version 2.3.0.0 by niemiro.Start time: 2014-07-05 08:00:43.522
Using .zip script file at C:\Users\Micah\Desktop\SFCFix.zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB
Successfully copied file C:\Users\Micah\AppData\Local\niemiro\Archive\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB to C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB.
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 2.3.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2014-07-05 08:00:45.887
Script hash: b0HrGK1tb6Ghaao5gKyCVxNIuVTBv8DhAc7RyUId1Ms=
----------------------EOF-----------------------Also Here is the new CBS File:
CBS2
I'm still not able to install anything. Either a .exe file or a .msi file. Though I was able to update mumble, which was through a .msi file but I don't know if that is because it doesn't load windows installer service or not.
The corrupt file appears to be fixed now, which is good.
First thing now is to back up your current registry, just in case something goes wrong.
Registry backup Windows 8
Registry Fix
Right click on the
button -> Click on Run -> type in Notepad
Inside the notepad file copy and paste everything from below:
Click on File -> Save As -> Save the file to your desktop and name it fix.regand change Save as type to All Files (*.*)
Go yo your desktop and double click on fix.reg -> Click on yes when prompt to merge into the registry.
Now lets restart the computer, but by doing this:
Right click on the
button -> Click on Run -> type in shutdown /s /f /t 0 press OK
Once the computer is up again try and run an installer. If it fails can you run that batch file for me again and post the results?
First thing now is to back up your current registry, just in case something goes wrong.
Registry backup Windows 8
- Right click on the button
- Click on Run -> Inside the run box type in Regedit -> Press ok
- When prompt by the UAC press OK
- Click on File -> Export -> Select Export range to All -> Name the backup Regbackup
Registry Fix
Right click on the
Inside the notepad file copy and paste everything from below:
Code:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver]
"DisplayName"="@%SystemRoot%\\system32\\msimsg.dll,-27"
"ErrorControl"=dword:00000001
"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,\
00,73,00,69,00,65,00,78,00,65,00,63,00,2e,00,65,00,78,00,65,00,20,00,2f,00,\
56,00,00,00
"Start"=dword:00000003
"Type"=dword:00000010
"Description"="@%SystemRoot%\\system32\\msimsg.dll,-32"
"DependOnService"=hex(7):72,00,70,00,63,00,73,00,73,00,00,00,00,00
"ObjectName"="LocalSystem"
"ServiceSidType"=dword:00000001
"RequiredPrivileges"=hex(7):53,00,65,00,54,00,63,00,62,00,50,00,72,00,69,00,76,\
00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,61,00,\
74,00,65,00,50,00,61,00,67,00,65,00,66,00,69,00,6c,00,65,00,50,00,72,00,69,\
00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4c,00,6f,00,63,00,\
6b,00,4d,00,65,00,6d,00,6f,00,72,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,\
00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,\
73,00,65,00,42,00,61,00,73,00,65,00,50,00,72,00,69,00,6f,00,72,00,69,00,74,\
00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,\
65,00,43,00,72,00,65,00,61,00,74,00,65,00,50,00,65,00,72,00,6d,00,61,00,6e,\
00,65,00,6e,00,74,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\
00,00,53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,00,69,00,76,00,69,\
00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,53,00,65,00,63,00,75,00,72,00,\
69,00,74,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,\
00,53,00,65,00,43,00,68,00,61,00,6e,00,67,00,65,00,4e,00,6f,00,74,00,69,00,\
66,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,\
00,65,00,50,00,72,00,6f,00,66,00,69,00,6c,00,65,00,53,00,69,00,6e,00,67,00,\
6c,00,65,00,50,00,72,00,6f,00,63,00,65,00,73,00,73,00,50,00,72,00,69,00,76,\
00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,\
72,00,73,00,6f,00,6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,\
00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,\
47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,\
00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,\
72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,\
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,52,00,65,00,\
73,00,74,00,6f,00,72,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,\
00,65,00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,73,00,65,00,\
51,00,75,00,6f,00,74,00,61,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,\
00,65,00,00,00,53,00,65,00,53,00,68,00,75,00,74,00,64,00,6f,00,77,00,6e,00,\
50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,\
00,61,00,6b,00,65,00,4f,00,77,00,6e,00,65,00,72,00,73,00,68,00,69,00,70,00,\
50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4c,\
00,6f,00,61,00,64,00,44,00,72,00,69,00,76,00,65,00,72,00,50,00,72,00,69,00,\
76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,42,00,61,00,63,00,6b,\
00,75,00,70,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,\
53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,53,00,79,00,6d,00,62,00,6f,\
00,6c,00,69,00,63,00,4c,00,69,00,6e,00,6b,00,50,00,72,00,69,00,76,00,69,00,\
6c,00,65,00,67,00,65,00,00,00,00,00
"FailureActions"=hex:84,03,00,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\
00,01,00,00,00,c0,d4,01,00,01,00,00,00,e0,93,04,00,00,00,00,00,00,00,00,00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver\Security]
"Security"=hex:01,00,14,80,b4,00,00,00,d4,00,00,00,14,00,00,00,30,00,00,00,02,\
00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
00,00,02,00,84,00,05,00,00,00,00,00,28,00,ff,01,0f,00,01,06,00,00,00,00,00,\
05,50,00,00,00,b5,89,fb,38,19,84,c2,cb,5c,6c,23,6d,57,00,77,6e,c0,02,64,87,\
00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,05,12,00,00,00,00,00,18,00,fd,\
01,02,00,01,02,00,00,00,00,00,05,20,00,00,00,20,02,00,00,00,00,14,00,9d,01,\
02,00,01,01,00,00,00,00,00,05,04,00,00,00,00,00,14,00,9d,01,02,00,01,01,00,\
00,00,00,00,05,06,00,00,00,01,06,00,00,00,00,00,05,50,00,00,00,b5,89,fb,38,\
19,84,c2,cb,5c,6c,23,6d,57,00,77,6e,c0,02,64,87,01,06,00,00,00,00,00,05,50,\
00,00,00,b5,89,fb,38,19,84,c2,cb,5c,6c,23,6d,57,00,77,6e,c0,02,64,87Click on File -> Save As -> Save the file to your desktop and name it fix.regand change Save as type to All Files (*.*)
Go yo your desktop and double click on fix.reg -> Click on yes when prompt to merge into the registry.
Now lets restart the computer, but by doing this:
Right click on the
Once the computer is up again try and run an installer. If it fails can you run that batch file for me again and post the results?
- Right click on the button
- Click on Command prompt (Admin) => Press Yes on the prompt
- Inside the Command Prompt windows copy and paste the following command's one by one. When one has finished move onto the next
dir *msimsg* /s >123
dir *msiexec* /s >>123
reg query "HKLM\SYSTEM\CurrentControlSet\Services\msiserver" /s >>123
powershell.exe
get-acl HKLM:\SYSTEM\CurrentControlSet\Services\msiserver | format-list >>123
notepad 123
- Please post the contents of 123 back into this thread
Sorry these instructions are not the easiest. I am just doing a few different things at once.
Here is the contents of 123:
Code:
Volume in drive C is Windows Volume Serial Number is 7EEA-DDF5
Directory of C:\WINDOWS\system32
08/22/2013 07:44 AM 25,088 msimsg.dll
1 File(s) 25,088 bytes
Directory of C:\WINDOWS\system32\ar-SA
08/22/2013 08:29 AM 70,144 msimsg.dll.mui
1 File(s) 70,144 bytes
Directory of C:\WINDOWS\system32\bg-BG
08/22/2013 08:29 AM 90,624 msimsg.dll.mui
1 File(s) 90,624 bytes
Directory of C:\WINDOWS\system32\cs-CZ
08/22/2013 08:29 AM 83,968 msimsg.dll.mui
1 File(s) 83,968 bytes
Directory of C:\WINDOWS\system32\da-DK
08/22/2013 08:29 AM 83,456 msimsg.dll.mui
1 File(s) 83,456 bytes
Directory of C:\WINDOWS\system32\de-DE
08/22/2013 08:29 AM 98,304 msimsg.dll.mui
1 File(s) 98,304 bytes
Directory of C:\WINDOWS\system32\el-GR
08/22/2013 08:29 AM 98,304 msimsg.dll.mui
1 File(s) 98,304 bytes
Directory of C:\WINDOWS\system32\en-GB
08/22/2013 08:29 AM 79,360 msimsg.dll.mui
1 File(s) 79,360 bytes
Directory of C:\WINDOWS\system32\en-US
08/22/2013 08:29 AM 79,360 msimsg.dll.mui
1 File(s) 79,360 bytes
Directory of C:\WINDOWS\system32\es-ES
08/22/2013 08:29 AM 91,648 msimsg.dll.mui
1 File(s) 91,648 bytes
Directory of C:\WINDOWS\system32\et-EE
08/22/2013 08:29 AM 79,360 msimsg.dll.mui
1 File(s) 79,360 bytes
Directory of C:\WINDOWS\system32\fi-FI
08/22/2013 08:29 AM 81,920 msimsg.dll.mui
1 File(s) 81,920 bytes
Directory of C:\WINDOWS\system32\fr-FR
08/22/2013 08:29 AM 95,232 msimsg.dll.mui
1 File(s) 95,232 bytes
Directory of C:\WINDOWS\system32\he-IL
08/22/2013 08:29 AM 67,072 msimsg.dll.mui
1 File(s) 67,072 bytes
Directory of C:\WINDOWS\system32\hr-HR
08/22/2013 08:29 AM 84,992 msimsg.dll.mui
1 File(s) 84,992 bytes
Directory of C:\WINDOWS\system32\hu-HU
08/22/2013 08:29 AM 86,528 msimsg.dll.mui
1 File(s) 86,528 bytes
Directory of C:\WINDOWS\system32\it-IT
08/22/2013 01:14 AM 94,720 msimsg.dll.mui
1 File(s) 94,720 bytes
Directory of C:\WINDOWS\system32\ja-JP
08/22/2013 01:14 AM 53,760 msimsg.dll.mui
1 File(s) 53,760 bytes
Directory of C:\WINDOWS\system32\ko-KR
08/22/2013 01:14 AM 50,688 msimsg.dll.mui
1 File(s) 50,688 bytes
Directory of C:\WINDOWS\system32\lt-LT
08/22/2013 01:14 AM 82,432 msimsg.dll.mui
1 File(s) 82,432 bytes
Directory of C:\WINDOWS\system32\lv-LV
08/22/2013 01:14 AM 83,968 msimsg.dll.mui
1 File(s) 83,968 bytes
Directory of C:\WINDOWS\system32\nb-NO
08/22/2013 01:14 AM 80,896 msimsg.dll.mui
1 File(s) 80,896 bytes
Directory of C:\WINDOWS\system32\nl-NL
08/22/2013 01:14 AM 91,648 msimsg.dll.mui
1 File(s) 91,648 bytes
Directory of C:\WINDOWS\system32\pl-PL
08/22/2013 08:29 AM 87,552 msimsg.dll.mui
1 File(s) 87,552 bytes
Directory of C:\WINDOWS\system32\pt-BR
08/22/2013 08:29 AM 87,040 msimsg.dll.mui
1 File(s) 87,040 bytes
Directory of C:\WINDOWS\system32\pt-PT
08/22/2013 08:29 AM 87,040 msimsg.dll.mui
1 File(s) 87,040 bytes
Directory of C:\WINDOWS\system32\ro-RO
08/22/2013 08:29 AM 86,528 msimsg.dll.mui
1 File(s) 86,528 bytes
Directory of C:\WINDOWS\system32\ru-RU
08/22/2013 08:29 AM 82,944 msimsg.dll.mui
1 File(s) 82,944 bytes
Directory of C:\WINDOWS\system32\sk-SK
08/22/2013 08:29 AM 86,016 msimsg.dll.mui
1 File(s) 86,016 bytes
Directory of C:\WINDOWS\system32\sl-SI
08/22/2013 08:29 AM 83,968 msimsg.dll.mui
1 File(s) 83,968 bytes
Directory of C:\WINDOWS\system32\sr-Latn-CS
08/22/2013 01:14 AM 87,040 msimsg.dll.mui
1 File(s) 87,040 bytes
Directory of C:\WINDOWS\system32\sr-Latn-RS
08/22/2013 01:14 AM 87,040 msimsg.dll.mui
1 File(s) 87,040 bytes
Directory of C:\WINDOWS\system32\sv-SE
08/22/2013 08:29 AM 83,456 msimsg.dll.mui
1 File(s) 83,456 bytes
Directory of C:\WINDOWS\system32\th-TH
08/22/2013 08:29 AM 78,336 msimsg.dll.mui
1 File(s) 78,336 bytes
Directory of C:\WINDOWS\system32\tr-TR
08/22/2013 08:29 AM 80,896 msimsg.dll.mui
1 File(s) 80,896 bytes
Directory of C:\WINDOWS\system32\uk-UA
08/22/2013 08:29 AM 82,944 msimsg.dll.mui
1 File(s) 82,944 bytes
Directory of C:\WINDOWS\system32\zh-CN
08/22/2013 08:29 AM 37,376 msimsg.dll.mui
1 File(s) 37,376 bytes
Directory of C:\WINDOWS\system32\zh-HK
08/22/2013 08:29 AM 36,864 msimsg.dll.mui
1 File(s) 36,864 bytes
Directory of C:\WINDOWS\system32\zh-TW
08/22/2013 08:29 AM 36,864 msimsg.dll.mui
1 File(s) 36,864 bytes
Total Files Listed:
39 File(s) 3,045,376 bytes
0 Dir(s) 531,416,842,240 bytes free
Volume in drive C is Windows
Volume Serial Number is 7EEA-DDF5
Directory of C:\WINDOWS\system32
08/22/2013 07:23 AM 62,464 msiexec.exe
1 File(s) 62,464 bytes
Directory of C:\WINDOWS\system32\en-US
09/29/2013 11:47 PM 2,048 msiexec.exe.mui
1 File(s) 2,048 bytes
Total Files Listed:
2 File(s) 64,512 bytes
0 Dir(s) 531,416,842,240 bytes free
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver
DisplayName REG_SZ @%SystemRoot%\system32\msimsg.dll,-27
ErrorControl REG_DWORD 0x1
ImagePath REG_EXPAND_SZ %systemroot%\system32\msiexec.exe /V
Start REG_DWORD 0x3
Type REG_DWORD 0x10
Description REG_SZ @%SystemRoot%\system32\msimsg.dll,-32
DependOnService REG_MULTI_SZ rpcss
ObjectName REG_SZ LocalSystem
ServiceSidType REG_DWORD 0x1
RequiredPrivileges REG_MULTI_SZ SeTcbPrivilege\0SeCreatePagefilePrivilege\0SeLockMemoryPrivilege\0SeIncreaseBasePriorityPrivilege\0SeCreatePermanentPrivilege\0SeAuditPrivilege\0SeSecurityPrivilege\0SeChangeNotifyPrivilege\0SeProfileSingleProcessPrivilege\0SeImpersonatePrivilege\0SeCreateGlobalPrivilege\0SeAssignPrimaryTokenPrivilege\0SeRestorePrivilege\0SeIncreaseQuotaPrivilege\0SeShutdownPrivilege\0SeTakeOwnershipPrivilege\0SeLoadDriverPrivilege\0SeBackupPrivilege\0SeCreateSymbolicLinkPrivilege
FailureActions REG_BINARY 840300000000000000000000030000001400000001000000C0D4010001000000E09304000000000000000000
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver\Enum
0 REG_SZ Root\LEGACY_MSISERVER\0000
Count REG_DWORD 0x1
NextInstance REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver\Security
Security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
P a t h : M i c r o s o f t . P o w e r S h e l l . C o r e \ R e g i s t r y : : H K E Y _ L O C A L _ M A C H I N E \ S Y S T E M \ C u r r e n t C
o n t r o l S e t \ S e r v i c e s \ m s i s e r v e r
O w n e r : N T A U T H O R I T Y \ S Y S T E M
G r o u p : N T A U T H O R I T Y \ S Y S T E M
A c c e s s : B U I L T I N \ U s e r s A l l o w R e a d K e y
B U I L T I N \ U s e r s A l l o w - 2 1 4 7 4 8 3 6 4 8
B U I L T I N \ A d m i n i s t r a t o r s A l l o w F u l l C o n t r o l
B U I L T I N \ A d m i n i s t r a t o r s A l l o w 2 6 8 4 3 5 4 5 6
N T A U T H O R I T Y \ S Y S T E M A l l o w F u l l C o n t r o l
N T A U T H O R I T Y \ S Y S T E M A l l o w 2 6 8 4 3 5 4 5 6
C R E A T O R O W N E R A l l o w 2 6 8 4 3 5 4 5 6
A P P L I C A T I O N P A C K A G E A U T H O R I T Y \ A L L A P P L I C A T I O N P A C K A G E S A l l o w R e a d K e y
A P P L I C A T I O N P A C K A G E A U T H O R I T Y \ A L L A P P L I C A T I O N P A C K A G E S A l l o w
- 2 1 4 7 4 8 3 6 4 8
A u d i t :
S d d l : O : S Y G : S Y D : A I ( A ; I D ; K R ; ; ; B U ) ( A ; C I I O I D ; G R ; ; ; B U ) ( A ; I D ; K A ; ; ; B A ) ( A ; C I I O I D ; G A
; ; ; B A ) ( A ; I D ; K A ; ; ; S Y ) ( A ; C I I O I D ; G A ; ; ; S Y ) ( A ; C I I O I D ; G A ; ; ; C O ) ( A ; I D ; K R ; ; ; A C )
( A ; C I I O I D ; G R ; ; ; A C )All the values look correct and all the files are in the correct place.....
Please do the same as above but with these commands:
powershell.exe
get-acl C:\WINDOWS\system32\msimsg.dll | Format-List >3
get-acl C:\WINDOWS\system32\msiexec.exe | Format-List >3
Notepad 3
Process Monitor
Process Explorer
Please do the same as above but with these commands:
powershell.exe
get-acl C:\WINDOWS\system32\msimsg.dll | Format-List >3
get-acl C:\WINDOWS\system32\msiexec.exe | Format-List >3
Notepad 3
Process Monitor
- Please go Here and download Process Monitor -> Save the file to your desktop.
- Double click on Process Monitor -> Press Yes on the UAC -> you should now have a Filter box appeared -> Select Process Name in the first box -> Is in the second -> and msiexec.exe in the last -> press Ok
- Now click on File -> Capture Events (make sure this is ticked)
- Attempt to run a program you have been trying to install -> Once the install fails close out of the installer and go back into Process Monitor. You should now see a lot of events from process name msiexec.exe -> Click on File -> Save -> save the file to your desktop.
- Now go to your desktop and you should see a file called Logfile.pml -> please but it in a Zip file -> and upload it for me to have a read. As the file is going to be quite big please use Dropbox or ge.tt.
Process Explorer
- Please go Here and download Process Explorer ave the file to your desktop.
- Double click on Process Monitor
- Click on find -> Enter in C:\Windows\System32\msimsg.dll -> Press Search -> Post back with the results
- Do the same for C:\WINDOWS\system32\msiexec.exe
Here is file 3:
Here is the LogFile: LogFile1
Here are the search results for C:\Windows\System32\msimsg.dll: Zero matching items
Here are the search results for C:\WINDOWS\system32\msiexec.exe: Zero matching items
I hope I did the search right but I think I did, so I'm guessing it's not supposed to be zero matches.
Code:
Path : Microsoft.PowerShell.Core\FileSystem::C:\WINDOWS\system32\msiexec.exeOwner : NT SERVICE\TrustedInstaller
Group : NT SERVICE\TrustedInstaller
Access : NT AUTHORITY\SYSTEM Allow ReadAndExecute, Synchronize
BUILTIN\Administrators Allow ReadAndExecute, Synchronize
BUILTIN\Users Allow ReadAndExecute, Synchronize
NT SERVICE\TrustedInstaller Allow FullControl
APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES Allow
ReadAndExecute, Synchronize
Audit :
Sddl : O:S-1-5-80-956008885-3418522649-1831038044-1853292631-2271478464G:S-1-
5-80-956008885-3418522649-1831038044-1853292631-2271478464D:PAI(A;;0x1
200a9;;;SY)(A;;0x1200a9;;;BA)(A;;0x1200a9;;;BU)(A;;FA;;;S-1-5-80-95600
8885-3418522649-1831038044-1853292631-2271478464)(A;;0x1200a9;;;AC)Here is the LogFile: LogFile1
Here are the search results for C:\Windows\System32\msimsg.dll: Zero matching items
Here are the search results for C:\WINDOWS\system32\msiexec.exe: Zero matching items
I hope I did the search right but I think I did, so I'm guessing it's not supposed to be zero matches.
No you did that right. If it returned results it meant that a process was using that particular file.
Can you please run this command again:
powershell.exe
get-acl C:\WINDOWS\system32\msimsg.dll | Format-List >4
Notepad 4
its going to take me while to gather the evidence that I find (Well hoping to find!) from Process Monitor. I should hopefully have a response for you by tomorrow.
Also lets just make sure this is not an issue with your profile. Please create a new Account with Admin access and attempt to run an installer
How to create a new user account in Windows 8
Can you please run this command again:
powershell.exe
get-acl C:\WINDOWS\system32\msimsg.dll | Format-List >4
Notepad 4
its going to take me while to gather the evidence that I find (Well hoping to find!) from Process Monitor. I should hopefully have a response for you by tomorrow.
Also lets just make sure this is not an issue with your profile. Please create a new Account with Admin access and attempt to run an installer
How to create a new user account in Windows 8
Here is the file 4:
Making a new account with admin access didn't work for either .exe files or .msi files.
If you can get something for me by tomorrow, that would be awesome, but there's no rush. I'm just glad I can finally get this fixed.
Code:
Path : Microsoft.PowerShell.Core\FileSystem::C:\WINDOWS\system32\msimsg.dllOwner : NT SERVICE\TrustedInstaller
Group : NT SERVICE\TrustedInstaller
Access : NT AUTHORITY\SYSTEM Allow ReadAndExecute, Synchronize
BUILTIN\Administrators Allow ReadAndExecute, Synchronize
BUILTIN\Users Allow ReadAndExecute, Synchronize
NT SERVICE\TrustedInstaller Allow FullControl
APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES Allow
ReadAndExecute, Synchronize
Audit :
Sddl : O:S-1-5-80-956008885-3418522649-1831038044-1853292631-2271478464G:S-1-
5-80-956008885-3418522649-1831038044-1853292631-2271478464D:PAI(A;;0x1
200a9;;;SY)(A;;0x1200a9;;;BA)(A;;0x1200a9;;;BU)(A;;FA;;;S-1-5-80-95600
8885-3418522649-1831038044-1853292631-2271478464)(A;;0x1200a9;;;AC)Making a new account with admin access didn't work for either .exe files or .msi files.
If you can get something for me by tomorrow, that would be awesome, but there's no rush. I'm just glad I can finally get this fixed.
Code:
HKCU\Software\Policies\Microsoft\SystemCertificates\CA
HKLM\SOFTWARE\Microsoft\SystemCertificates\CA
HKLM\SOFTWARE\Policies\Microsoft\SystemCertificates\CA
HKLM\SOFTWARE\Microsoft\EnterpriseCertificates\CA
HKLM\SOFTWARE\Microsoft\SystemCertificates\Root
HKLM\SOFTWARE\Microsoft\SystemCertificates\AuthRoot
HKLM\SOFTWARE\Policies\Microsoft\SystemCertificates\Root
HKLM\SOFTWARE\Microsoft\EnterpriseCertificates\Root
HKLM\SOFTWARE\Microsoft\SystemCertificates\SmartCardRoot
HKCU\Software\Policies\Microsoft\SystemCertificates\TrustedPeople
HKLM\SOFTWARE\Microsoft\SystemCertificates\TrustedPeople
HKLM\SOFTWARE\Policies\Microsoft\SystemCertificates\TrustedPeople
HKLM\SOFTWARE\Microsoft\EnterpriseCertificates\TrustedPeople
HKCU\Software\Policies\Microsoft\SystemCertificates\trust
HKLM\SOFTWARE\Microsoft\SystemCertificates\trust
HKLM\SOFTWARE\Policies\Microsoft\SystemCertificates\trust
HKLM\SOFTWARE\Microsoft\EnterpriseCertificates\trust
HKCU\Software\Policies\Microsoft\SystemCertificates\Disallowed
HKLM\SOFTWARE\Microsoft\SystemCertificates\Disallowed
HKLM\SOFTWARE\Policies\Microsoft\SystemCertificates\Disallowed
HKLM\SOFTWARE\Microsoft\EnterpriseCertificates\Disallowed
HKCU\Software\Policies\Microsoft\SystemCertificates\TrustedPublisher
HKLM\SOFTWARE\Microsoft\SystemCertificates\TrustedPublisher
HKLM\SOFTWARE\Policies\Microsoft\SystemCertificates\TrustedPublisher
HKLM\SOFTWARE\Microsoft\EnterpriseCertificates\TrustedPublisherAll the above lines msiexec failed on due to the error Access Denied.
lets take a look at some of these files now
Please do the same thing inside CMD but with these commands
powershell.exe
get-acl HKCU:\Software\Policies\Microsoft\SystemCertificates\ | Format-List >5
get-acl HKLM:\SOFTWARE\Microsoft\SystemCertificates | Format-List >>5
get-acl HKLM:\SOFTWARE\Policies\Microsoft\SystemCertificates\ | Format-List >>5
get-acl HKLM:\SOFTWARE\Microsoft\EnterpriseCertificates | Format-List >>5
get-acl HKCU:\Software\Policies\Microsoft\SystemCertificates\CA | Format-List >>5
get-acl HKLM:\SOFTWARE\Microsoft\SystemCertificates\AuthRoot | Format-List >>5
get-acl HKLM:\SOFTWARE\Microsoft\EnterpriseCertificates\CA | Format-List >>5
notepad 5
Here is the file 5:
Code:
Path : Microsoft.PowerShell.Core\Registry::HKEY_CURRENT_USER\Software\Policie s\Microsoft\SystemCertificates\
Owner : NT AUTHORITY\SYSTEM
Group : NT AUTHORITY\SYSTEM
Access : NT AUTHORITY\SYSTEM Allow FullControl
BUILTIN\Administrators Allow FullControl
NT AUTHORITY\RESTRICTED Allow ReadKey
LiveYourLife\Micah Allow ReadKey
APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES Allow ReadKey
Audit :
Sddl : O:SYG:SYD:(A;OICIID;KA;;;SY)(A;OICIID;KA;;;BA)(A;OICIID;KR;;;RC)(A;OIC
IID;KR;;;S-1-5-21-3815866866-889694404-697695019-1002)(A;OICIID;KR;;;A
C)
Path : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Micros
oft\SystemCertificates
Owner : NT AUTHORITY\SYSTEM
Group : NT AUTHORITY\SYSTEM
Access : BUILTIN\Users Allow ReadKey
BUILTIN\Users Allow -2147483648
BUILTIN\Administrators Allow FullControl
BUILTIN\Administrators Allow 268435456
NT AUTHORITY\SYSTEM Allow FullControl
NT AUTHORITY\SYSTEM Allow 268435456
CREATOR OWNER Allow 268435456
APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES Allow ReadKey
APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES Allow
-2147483648
Audit :
Sddl : O:SYG:SYD:AI(A;ID;KR;;;BU)(A;CIIOID;GR;;;BU)(A;ID;KA;;;BA)(A;CIIOID;GA
;;;BA)(A;ID;KA;;;SY)(A;CIIOID;GA;;;SY)(A;CIIOID;GA;;;CO)(A;ID;KR;;;AC)
(A;CIIOID;GR;;;AC)
Path : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Polici
es\Microsoft\SystemCertificates\
Owner : NT AUTHORITY\SYSTEM
Group : NT AUTHORITY\SYSTEM
Access : BUILTIN\Users Allow ReadKey
BUILTIN\Users Allow -2147483648
NT AUTHORITY\Authenticated Users Allow ReadKey
NT AUTHORITY\Authenticated Users Allow -2147483648
NT AUTHORITY\SYSTEM Allow FullControl
NT AUTHORITY\SYSTEM Allow 268435456
BUILTIN\Administrators Allow FullControl
BUILTIN\Administrators Allow 268435456
APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES Allow ReadKey
APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES Allow
-2147483648
Audit :
Sddl : O:SYG:SYD:AI(A;;KR;;;BU)(A;CIIO;GR;;;BU)(A;ID;KR;;;AU)(A;OICIIOID;GR;;
;AU)(A;ID;KA;;;SY)(A;OICIIOID;GA;;;SY)(A;ID;KA;;;BA)(A;OICIIOID;GA;;;B
A)(A;ID;KR;;;AC)(A;OICIIOID;GR;;;AC)
Path : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Micros
oft\EnterpriseCertificates
Owner : NT AUTHORITY\SYSTEM
Group : NT AUTHORITY\SYSTEM
Access : CREATOR OWNER Allow 268435456
NT AUTHORITY\SYSTEM Allow FullControl
NT AUTHORITY\SYSTEM Allow 268435456
NT AUTHORITY\SYSTEM Allow FullControl
BUILTIN\Administrators Allow 268435456
BUILTIN\Administrators Allow FullControl
BUILTIN\Users Allow -2147483648
BUILTIN\Users Allow ReadKey
APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES Allow ReadKey
APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES Allow
-2147483648
Audit :
Sddl : O:SYG:SYD:PAI(A;CIIO;GA;;;CO)(A;;KA;;;SY)(A;CIIO;GA;;;SY)(A;;KA;;;SY)(
A;CIIO;GA;;;BA)(A;;KA;;;BA)(A;CIIO;GR;;;BU)(A;;KR;;;BU)(A;;KR;;;AC)(A;
CIIO;GR;;;AC)
Path : Microsoft.PowerShell.Core\Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Micros
oft\EnterpriseCertificates\CA
Owner : NT AUTHORITY\SYSTEM
Group : NT AUTHORITY\SYSTEM
Access : BUILTIN\Users Allow ReadKey
BUILTIN\Users Allow -2147483648
BUILTIN\Administrators Allow FullControl
BUILTIN\Administrators Allow 268435456
NT AUTHORITY\SYSTEM Allow FullControl
NT AUTHORITY\SYSTEM Allow 268435456
CREATOR OWNER Allow 268435456
APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES Allow ReadKey
APPLICATION PACKAGE AUTHORITY\ALL APPLICATION PACKAGES Allow
-2147483648
Audit :
Sddl : O:SYG:SYD:AI(A;ID;KR;;;BU)(A;CIIOID;GR;;;BU)(A;ID;KA;;;BA)(A;CIIOID;GA
;;;BA)(A;ID;KA;;;SY)(A;CIIOID;GA;;;SY)(A;CIIOID;GA;;;CO)(A;ID;KR;;;AC)
(A;CIIOID;GR;;;AC)What are all the security program you currently have installed? or have had installed in the past?
Also please Please click on the Start button -> And type Services.msc (you can start typing this as soon as the start menu opens) -> right click on Services.msc -> Choose Run as Admin
Scroll down until you find Remote Procedure Call (RPC) -> Double click on this service-> What is the Service Status set too? It should say 'Running' -> What is the startup type? it should be Automatic -> Press OK
Now find DCOM Server Process Launcher
-Start type should be Automatic
-Service status should be running
Now find RPC Endpoint Mapper
-Start type should be Automatic
-Service status should be running
let me know the settings for all three services please and if anything is currently set different to what I have posted.
Also please Please click on the Start button -> And type Services.msc (you can start typing this as soon as the start menu opens) -> right click on Services.msc -> Choose Run as Admin
Scroll down until you find Remote Procedure Call (RPC) -> Double click on this service-> What is the Service Status set too? It should say 'Running' -> What is the startup type? it should be Automatic -> Press OK
Now find DCOM Server Process Launcher
-Start type should be Automatic
-Service status should be running
Now find RPC Endpoint Mapper
-Start type should be Automatic
-Service status should be running
let me know the settings for all three services please and if anything is currently set different to what I have posted.
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