Windows KB 3 errors - how to fix pls ?

Z

Ziguipuce

Member
Joined
Feb 17, 2016
Posts
20
Hello,

I search a solution for windows update issue. And google point to this forum and seem most of thread are solved !
So I hope someone can help me !

I have a few errors and i can install 3 uptades with windows update errors.
KB3126587
KB3126593
KB3035583

When i follow the guide, i have 7 errors on CBS log :

This is the log file generated by SFCFix.exe :

SFCFix version 2.4.9.2 by niemiro.
Start time: 2016-02-17 17:19:24.654
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 7
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.9.2 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-02-17 17:26:44.124
----------------------EOF-----------------------
Click to expand...


And the checksur.log :

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.18741
2016-02-17 16:50

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.20.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.20.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.20.mum

Checking Component Store

Summary:
Seconds executed: 105
Found 7 errors
CBS MUM Missing Total count: 3
CBS MUM Corrupt Total count: 4

Unavailable repair files:
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.20.mum
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.20.mum
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.20.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.cat
servicing\packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.20.cat
servicing\packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.20.cat
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.20.cat
Click to expand...


Thanks for your help.

Regards.
 
I have a few errors and i can't install 3 uptades with windows update errors.
KB3126587
KB3126593
KB3035583

errors code :
"WindowsUpdate_80070490"
"WindowsUpdate_8007371B"
 
Hello thanks for answer !

I have made the update of the last version of SUR Tool.

Please find attach the files.
(Result seem the same after update)

Regards.
 

Attachments

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Please download the attached file, Packs.zip and save this to your Desktop.
  2. Right-click on the file and select Extract All...
  3. Tick the box labelled Show extracted files when complete then click Extract
  4. A window will open showing the folder Packages
  5. Open the Packages folder and copy the files into the following folder

    C:\Windows\Temp\CheckSur\Servicing\Packages
  6. Run the System Update Readiness Tool (SURT) again.
  7. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

    C:\Windows\Logs\CBS\CheckSUR.log

View attachment packs.zip
 
I have run the SURT with this command :
Code: 
DISM.exe /Online /Cleanup-image /Scanhealth

The result is same, just time of execution change (cf file) ???

The result not change as if it don't care files in : C:\Windows\Temp\CheckSUR\servicing\Packages

Perhaps i did something wrong ?
 

Attachments

ok my bad, i run again : System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821)

and the log change only 3 errors and 3 fix !

(cf file)
 

Attachments

and the log after one last start (no errors)

But windows update have still the same errors on the 3 same KB !

so what can i do ?
 

Attachments

  • CheckSUR.log
    CheckSUR.log
    394 bytes · Views: 1
  • Capture.PNG
    Capture.PNG
    28.2 KB · Views: 0
  • Capture2.PNG
    Capture2.PNG
    46.3 KB · Views: 3
Please try to install the updates again, then when the installation fails zip up and attach C:\Windows\Logs\CBS\CBS.log
If the zip is larger than 8MB, use a file sharing service such as OneDrive, DropBox, SendSpace, etc. and include the link with your reply.
 
Let's try removing it.

Uninstall Update with DISM

  1. Copy the MSU file for KB3035583 that you downloaded earlier to a convenient location (such as C:\temp).
    Rename the file to something convenient if the name is long.
  2. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  3. When you see Command Prompt on the list, right-click on it and select Run as administrator
  4. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp

    replace C:\temp with your path if different

    expand {update name}.msu -f:* C:\temp

    replace {update name} with the name of the MSU file downloaded in step 1

    DISM.exe /Online /Remove-Package /PackagePath:C:\temp\{update name}.cab
  5. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation.
    Do you want to restart the computer now (Y/N)?
  6. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  7. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  8. Paste (Ctrl+V) it into your next post please.
 
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