Windows Server 2008R2 - Error code 8000FFFF

squallus · Aug 29, 2022

SURT reports errors again but just 9 ...

The COMPONENTS hive : COMPONENTS.zip

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2022-08-26 19:12

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Missing Winning Component Key    0x00000000    amd64_microsoft-windows-c..tionauthorityclient_31bf3856ad364e35_6.1.7601.24000_none_3633d6be6c608edd        
(f)    CSI Missing Winning Component Key    0x00000000    x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_8.0.7601.24000_none_1f3ac07390309fe4        
(f)    CSI Missing Winning Component Key    0x00000000    amd64_microsoft-windows-a..on-authui.resources_31bf3856ad364e35_6.1.7601.24000_fr-fr_8cb58b93bfbb89ac        
(f)    CSI Missing Winning Component Key    0x00000000    x86_microsoft-windows-a..on-authui.resources_31bf3856ad364e35_6.1.7601.24000_fr-fr_3096f010075e1876        
(f)    CSI Missing Winning Component Key    0x00000000    x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_8.0.7601.24000_none_d234e4d1c5277951        
(f)    CSI Missing Winning Component Key    0x00000000    amd64_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.1.7601.24000_none_b9dcdb749c5fe6ff        
(f)    CSI Missing Winning Component Key    0x00000000    x86_microsoft-windows-c..tionauthorityclient_31bf3856ad364e35_6.1.7601.24000_none_da153b3ab4031da7        
(f)    CSI Missing Winning Component Key    0x00000000    amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_8.0.7601.24000_none_7b595bf7488e111a        
(f)    CSI Missing Winning Component Key    0x00000000    amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_8.0.7601.24000_none_2e5380557d84ea87        

Summary:
Seconds executed: 708
 Found 9 errors
  CSI Missing Winning Component Key Total count: 9
(w)    Unable to get system disk properties    0x0000045D    IOCTL_STORAGE_QUERY_PROPERTY    Disk Cache

x BlueRobot · Aug 29, 2022

Okay, I believe I know what the problem is with those remaining keys.

squallus · Aug 30, 2022

the last one has corrected 2 keys.

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2022-08-30 08:37

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI C Mark Deployment Missing    0x00000000    c!372b24fb99e..25e53ca8d35_31bf3856ad364e35_8.0.7601.24000_8df964d1edafc92f    x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_8.0.7601.24000_none_1f3ac07390309fe4    
(f)    CSI C Mark Deployment Missing    0x00000000    c!f52c872e850..464d868b495_31bf3856ad364e35_6.1.7601.24000_ce7a5d6b0b5718b0    amd64_microsoft-windows-a..on-authui.resources_31bf3856ad364e35_6.1.7601.24000_fr-fr_8cb58b93bfbb89ac    
(f)    CSI C Mark Deployment Missing    0x00000000    c!f52c872e850..464d868b495_31bf3856ad364e35_6.1.7601.24000_ce7a5d6b0b5718b0    x86_microsoft-windows-a..on-authui.resources_31bf3856ad364e35_6.1.7601.24000_fr-fr_3096f010075e1876    
(f)    CSI C Mark Deployment Missing    0x00000000    c!b954216a8cd..5703b4dd639_31bf3856ad364e35_8.0.7601.24000_98167d066fe37404    x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_8.0.7601.24000_none_d234e4d1c5277951    
(f)    CSI C Mark Deployment Missing    0x00000000    c!69cdfd8c262..ee443993fc7_31bf3856ad364e35_6.1.7601.24000_cea3185b432bf06a    x86_microsoft-windows-c..tionauthorityclient_31bf3856ad364e35_6.1.7601.24000_none_da153b3ab4031da7    
(f)    CSI C Mark Deployment Missing    0x00000000    c!372b24fb99e..25e53ca8d35_31bf3856ad364e35_8.0.7601.24000_8df964d1edafc92f    amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_8.0.7601.24000_none_7b595bf7488e111a    
(f)    CSI C Mark Deployment Missing    0x00000000    c!b954216a8cd..5703b4dd639_31bf3856ad364e35_8.0.7601.24000_98167d066fe37404    amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_8.0.7601.24000_none_2e5380557d84ea87    

Summary:
Seconds executed: 915
 Found 7 errors
  CSI C Mark Deployment Missing Total count: 7
(w)    Unable to get system disk properties    0x0000045D    IOCTL_STORAGE_QUERY_PROPERTY    Disk Cache

x BlueRobot · Sep 1, 2022

Please run SURT again afterwards.

squallus · Sep 2, 2022

It seems good :

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2022-09-02 09:01

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Catalog Missing    0x00000002    123f50b945e3d49d645baf0cee3e4088abdd0f96c72443e8bfc41ab29f08a1be.cat    b954216a8cd..5703b4dd639_31bf3856ad364e35_8.0.7601.24000_98167d066fe37404    Missing catalog or invalid CatalogThumprint
(fix)    CSI Catalog Missing    CSI File Replaced    Deleted CatalogThumbprint
(f)    CSI Catalog Missing    0x00000002    5233a12eb2021a91c4595708f12e664bd9cd0fa137d88382744012ed9ee4e190.cat    69cdfd8c262..ee443993fc7_31bf3856ad364e35_6.1.7601.24000_cea3185b432bf06a    Missing catalog or invalid CatalogThumprint
(fix)    CSI Catalog Missing    CSI File Replaced    Deleted CatalogThumbprint
(f)    CSI Catalog Thumbprint Invalid    0x00000000    123f50b945e3d49d645baf0cee3e4088abdd0f96c72443e8bfc41ab29f08a1be    372b24fb99e..25e53ca8d35_31bf3856ad364e35_8.0.7601.24000_8df964d1edafc92f    
(fix)    CSI Catalog Thumbprint Invalid    CSI Catalog Thumbprint Deleted    123f50b945e3d49d645baf0cee3e4088abdd0f96c72443e8bfc41ab29f08a1be
(f)    CSI Catalog Missing    0x00000002    fa1e8a49667873aa3028ddb32f4b19d2d95b2dbceae30f8cde6ab7b10a572387.cat    f52c872e850..464d868b495_31bf3856ad364e35_6.1.7601.24000_ce7a5d6b0b5718b0    Missing catalog or invalid CatalogThumprint
(fix)    CSI Catalog Missing    CSI File Replaced    Deleted CatalogThumbprint
(f)    CSI Missing C Mark    0x00000000    c!f52c872e850..464d868b495_31bf3856ad364e35_6.1.7601.24000_ce7a5d6b0b5718b0    amd64_f52c872e85063a05e7277464d868b495_31bf3856ad364e35_6.1.7601.24000_none_ce7a5d6b0b5718b0    Missing c!
(fix)    CSI Missing C Mark    CSI Registry Item Repaired    c!f52c872e850..464d868b495_31bf3856ad364e35_6.1.7601.24000_ce7a5d6b0b5718b0 successfully added to amd64_f52c872e85063a05e7277464d868b495_31bf3856ad364e35_6.1.7601.24000_none_ce7a5d6b0b5718b0
(f)    CSI Missing C Mark    0x00000000    c!b954216a8cd..5703b4dd639_31bf3856ad364e35_8.0.7601.24000_98167d066fe37404    amd64_b954216a8cd9bc49de4be5703b4dd639_31bf3856ad364e35_8.0.7601.24000_none_98167d066fe37404    Missing c!
(fix)    CSI Missing C Mark    CSI Registry Item Repaired    c!b954216a8cd..5703b4dd639_31bf3856ad364e35_8.0.7601.24000_98167d066fe37404 successfully added to amd64_b954216a8cd9bc49de4be5703b4dd639_31bf3856ad364e35_8.0.7601.24000_none_98167d066fe37404
(f)    CSI Missing C Mark    0x00000000    c!69cdfd8c262..ee443993fc7_31bf3856ad364e35_6.1.7601.24000_cea3185b432bf06a    amd64_69cdfd8c2628cda253c8fee443993fc7_31bf3856ad364e35_6.1.7601.24000_none_cea3185b432bf06a    Missing c!
(fix)    CSI Missing C Mark    CSI Registry Item Repaired    c!69cdfd8c262..ee443993fc7_31bf3856ad364e35_6.1.7601.24000_cea3185b432bf06a successfully added to amd64_69cdfd8c2628cda253c8fee443993fc7_31bf3856ad364e35_6.1.7601.24000_none_cea3185b432bf06a
(f)    CSI Missing C Mark    0x00000000    c!372b24fb99e..25e53ca8d35_31bf3856ad364e35_8.0.7601.24000_8df964d1edafc92f    amd64_372b24fb99e9fa0e5c06625e53ca8d35_31bf3856ad364e35_8.0.7601.24000_none_8df964d1edafc92f    Missing c!
(fix)    CSI Missing C Mark    CSI Registry Item Repaired    c!372b24fb99e..25e53ca8d35_31bf3856ad364e35_8.0.7601.24000_8df964d1edafc92f successfully added to amd64_372b24fb99e9fa0e5c06625e53ca8d35_31bf3856ad364e35_8.0.7601.24000_none_8df964d1edafc92f

Summary:
Seconds executed: 870
 Found 8 errors
 Fixed 8 errors
  CSI Catalog Missing Total count: 3
  Fixed: CSI Catalog Missing.  Total count: 3
  CSI Missing C Mark Total count: 4
  Fixed: CSI Missing C Mark.  Total count: 4
  CSI Catalog Thumbprint Invalid Total count: 1
  Fixed: CSI Catalog Thumbprint Invalid.  Total count: 1
(w)    Unable to get system disk properties    0x0000045D    IOCTL_STORAGE_QUERY_PROPERTY    Disk Cache

x BlueRobot · Sep 2, 2022

It seems good to me, please attempt to update again and provide the CBS logs if it fails.

squallus · Sep 2, 2022

I always have error 0x8000ffff

.

The last log entries from CBS.log.

Code:

2022-09-02 10:40:47, Info                  CBS    Session: 30981799_2999436880 initialized by client WindowsUpdateAgent.
2022-09-02 10:40:47, Info                  CBS    Appl: detect Parent, Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, Parent: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.0.6000.16386, Disposition = Detect, VersionComp: EQ, ServiceComp: GE, BuildComp: GE, DistributionComp: GE, RevisionComp: GE, Exist: present
2022-09-02 10:40:47, Info                  CBS    Appl: detectParent: package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, state: Superseded
2022-09-02 10:40:47, Info                  CBS    Appl: detectParent: package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, state: Installed
2022-09-02 10:40:47, Info                  CBS    Appl: detect Parent, Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, disposition state from detectParent: Installed
2022-09-02 10:40:47, Info                  CBS    Appl: Evaluating package applicability for package WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, applicable state: Installed
2022-09-02 10:40:47, Info                  CSI    00002ed6@2022/9/2:08:40:47.568 CSI Transaction @0x1abd65e0 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [26]"TI5.30981799_2999436880:1/"

2022-09-02 10:40:47, Error                 CSI    00002ed7 (F) Primitive operations failed to complete, cannot begin another transaction[gle=0x80004005]
2022-09-02 10:40:47, Error                 CSI    00002ed8 (F) E_UNEXPECTED #51583154# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x8000ffff]
2022-09-02 10:40:47, Error                 CSI    00002ed9@2022/9/2:08:40:47.568 (F) d:\w7rtm\base\wcp\componentstore\com\store.cpp(4450): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL)
[gle=0x80004005]
2022-09-02 10:40:47, Error                 CSI    00002eda (F) E_UNEXPECTED #51583152# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_Analyze(Flags = 1, riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppUnk = NULL, disp = 0)[gle=0x8000ffff]
2022-09-02 10:40:47, Info                  CBS    Failed to get transaction analysis. [HRESULT = 0x8000ffff - Unknown Error]
2022-09-02 10:40:47, Info                  CBS    Failed to get inventory. [HRESULT = 0x8000ffff - Unknown Error]
2022-09-02 10:40:47, Info                  CSI    00002edb@2022/9/2:08:40:47.708 CSI Transaction @0x1abd65e0 destroyed
2022-09-02 10:40:47, Info                  CBS    Failed to get inventory [HRESULT = 0x8000ffff - Unknown Error]
2022-09-02 10:40:47, Info                  CBS    Failed to load current component state [HRESULT = 0x8000ffff - Unknown Error]
2022-09-02 10:40:47, Info                  CBS    Failed to find or add the component family [HRESULT = 0x8000ffff - Unknown Error]
2022-09-02 10:40:47, Info                  CBS    ComponentAnalyzerEvaluateSelfUpdate call failed. [HRESULT = 0x8000ffff - Unknown Error]
2022-09-02 10:40:47, Info                  CBS    Failed to evaluate self update [HRESULT = 0x8000ffff - Unknown Error]
2022-09-02 10:40:47, Info                  CBS    Failed to evaluate non detect parent update [HRESULT = 0x8000ffff - Unknown Error]
2022-09-02 10:40:47, Info                  CBS    Failed to evaluate non parent [HRESULT = 0x8000ffff - Unknown Error]
2022-09-02 10:40:47, Info                  CBS    failed to evaluate single applicability [HRESULT = 0x8000ffff - Unknown Error]
2022-09-02 10:40:47, Info                  CBS    Failed to evaluate applicability [HRESULT = 0x8000ffff - Unknown Error]
2022-09-02 10:40:47, Info                  CBS    Failed to get applicability on updates [HRESULT = 0x8000ffff - Unknown Error]
2022-09-02 10:40:47, Error                 CBS    Failed to call external evaluate applicability on package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320, Update: ActiveX-64and32 [HRESULT = 0x8000ffff - Unknown Error]

This is the full log file : CBS.log

x BlueRobot · Sep 5, 2022

Could you please open a command prompt and then enter the following command:

Rich (BB code):

reg query HKLM\COMPONENTS

Please post the output in your next post.

squallus · Sep 12, 2022

This is the output :

HKEY_LOCAL_MACHINE\COMPONENTS
StoreFormatVersion REG_BINARY 30002E0030002E0030002E003600
StoreArchitecture REG_BINARY 09000000
PendingXmlIdentifier REG_BINARY 31006500320034003600320066003000350036006600330064003300300031003900630033006200300030003000300037006300330063003200300032003200
ExecutionState REG_DWORD 0x4
PoqexecFailure REG_BINARY

HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData
HKEY_LOCAL_MACHINE\COMPONENTS\ccpinterface
HKEY_LOCAL_MACHINE\COMPONENTS\Configuration
HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData
HKEY_LOCAL_MACHINE\COMPONENTS\Installers
HKEY_LOCAL_MACHINE\COMPONENTS\ServicingStackVersions

x BlueRobot · Sep 12, 2022

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

Afterwards, please attempt to update again and provide the CBS log(s) if it fails.

Windows Server 2008R2 - Error code 8000FFFF

squallus

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