[SOLVED] Windows Server 2016 Cumulative Updates failing to install

Hi,
  • Right-click on the file FRST64.exe and choose Run as administrator.
    • Copy and paste the following (code) into the Search box and click the Search Registry button.
    Code: 
    Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.2273.1.4
    • When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
    • Post the logfile SearchReg.txt as attachment in your next reply.
 
Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.

Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Rich (BB code): 
2023-07-14 12:12:22, Info                  CBS    Doqe: Recording result: 0x80070002, for Inf: iscsi.inf
2023-07-14 12:12:22, Info                  CBS    DriverUpdateStageUpdates failed [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2023-07-14 12:12:22, Error                 CBS    Doqe: Failed staging driver updates [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

Please post the following logfile, Windows Update failed because of an issue with a driver.

Upload the setupapi.dev.log file
  • Open Windows Explorer and browse to the C:\Windows\INF folder.
  • Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
618e949e09fef-CBS-Folder.png

  • Attach the file setupapi.dev.zip in your next reply.
 
Please do the following to perform a filescan.

  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.
 

Attachments

Export registry key as hive file.
  • Open the Start menu of Windows and type CMD.
  • When you see Command Prompt on the list, select the option Run as administrator.
  • Copy and paste the following commands one at a time into the command prompt and press enter after each.
Code: 
reg save "HKLM\SYSTEM\DriverDatabase\DriverPackages" "%userprofile%\Desktop\DriverPackages.hiv"
  • Once done, a file will appear on your desktop, called DriverPackages.hiv.
  • ZIP this file and attach it to your next reply.
 
Please do the same for the complete DriverDatabase subkey.

Export registry key as hive file.
  • Open the Start menu of Windows and type CMD.
  • When you see Command Prompt on the list, select the option Run as administrator.
  • Copy and paste the following commands one at a time into the command prompt and press enter after each.
Code: 
reg save "HKLM\SYSTEM\DriverDatabase" "%userprofile%\Desktop\DriverDatabase.hiv"
  • Once done, a file will appear on your desktop, called DriverDatabase.hiv.
  • ZIP this file and attach it to your next reply.
 
Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards reboot the server and attempt to update. If it fails attach a new copy of the CBS logs as well as a copy of the setupapi.dev.log.
 

Attachments

Rich (BB code): 
========= reg add HKEY_LOCAL_MACHINE\SYSTEM\DriverDatabase\DriverInfFiles\iscsi.inf /ve /t REG_MULTI_SZ /d iscsi.inf_amd64_d2683a969b5d9c45 /f =========

FEHLER: Zugriff verweigert

========= reg add HKEY_LOCAL_MACHINE\SYSTEM\DriverDatabase\DriverInfFiles\iscsi.inf /v Active /t REG_SZ /d iscsi.inf_amd64_d2683a969b5d9c45 /f =========

FEHLER: Zugriff verweigert


Hi,

The fix failed, with an access denied error. (This is the same error as mentioned in this thread).

Are you able to run FRST again with system privileges?
 
In the meantime, I have written some instructions how to run FRST64.exe with the (LocalSystem) account with PsExec of Microsoft Sysinternals.

Please follow these instructions to run the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool with system privileges.
  • Download PsExec from Microsoft Sysinternals to your desktop.
  • Unzip PsTools.zip to its own directory on the system drive, for example: C:\Tools\PSTools
  • Navigate in an elevated command prompt to the PsTools directory: cd C:\Tools\PsTools.
  • Now copy and paste the following command into the command prompt and press enter. Click on the Agree button when the licence agreement of PsExec appears.
  • Note: Ensure that both FRST64.exe and the Fixlist.txt file are on your desktop! Otherwise you'll need to ammend the command to the right location.
    Code: 
    psexec -i -d -s "%userprofile%\desktop\FRST64.exe"
  • FRST will make a new backup of the registry first, please wait until this process is completed.
  • Ensure the provided Fixlist.txt is in the same location as FRST64.exe and then press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.
 
Hi,

thank you, but i already did run the FRST64.exe as SYSTEM and it did work, the logs are attached.
The Windows Updates still fails.
 

Attachments

Open an elevated command prompt and run the following command. Attach Dirlist.txt to your next post.
Code: 
dir /s /a %systemroot%\System32\DriverStore\FileRepository\iscsi.inf_amd64_d2683a969b5d9c45 > "%userprofile%\Desktop\Dirlist.txt"
 
Right-click on the file
577bf0efb8088-FRST.png
FRST64.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Files button.
Code: 
iscsi.inf
  • When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also.
  • Post the logfile Search.txt as attachment in your next reply.
 
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