Windows Server 2016 Essentials updates fail with errors 0x80070057 and 0x80240016

[WHairston]

Appears to have run successfully. FixLog.txt is attached.

 

[Maxstar]

Hi,

1. Start the

Command Prompt as administrator.

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

2.Right-click on the file

FRST.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB5003638

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[WHairston]

SearchReg.txt is attached.

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[WHairston]

Fixlog.txt is attached.

 

[Maxstar]

1. Start the

Command Prompt as administrator.

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

2.Right-click on the file

FRST.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB5005563

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[WHairston]

SearchReg.txt is attached

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[WHairston]

Fixlog.txt is attached

 

[Maxstar]

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[WHairston]

That worked without errors!
The SFCFix.txt file is attached.
The DISM command completed at 100% with "The restore operation completed successfully. The operation completed successfully."

 

[Maxstar]

Hi,

Great, please attempt to update and post the result. If it fails attach a new copy of the CBS logs.

 

[WHairston]

Unfortunately, updates are still failing. I attempted to manually install the Feb 2024 Cumulative Update. It looks like the system also automatically attempted to download/install the March 2024 Cumulative Update (as it does every day). CBS.log is attached.

 

[Maxstar]

It seems there are still some issues with the Component Based Servicing hive. So pleave provide a new copy to look at.

Export CBS (Component Based Servicing) hive

• Click on the Start button and type regedit
• When you see regedit on the list, right-click on it and select Run as administrator.
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
  

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

• Once selected, click File > Export....
• Change the Save as type: to Registry Hive Files (*.*).
  
  
  
  
  
• Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send > Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[WHairston]

ComponentBasedServicing.ZIP is attached.

 

[Maxstar]

2024-03-22 08:27:48, Info                  CBS    External EvaluateApplicability, package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.6709.1.6, package applicable State: Installed, highest update applicable state: Installed, resulting applicable state:Installed
2024-03-22 08:40:46, Info                  CBS    Registry value is not a DWORD type. [HRESULT = 0x8007000d - ERROR_INVALID_DATA]

Unfortunately, updates are still failing. I attempted to manually install the Feb 2024 Cumulative Update. It looks like the system also automatically attempted to download/install the March 2024 Cumulative Update (as it does every day). CBS.log is attached.

The LCU from Feb 2024 (KB5034767 - 14393.6709) is listed as installed under the "ApplicabilityEvaluationCache" subkey in the CBS hive.

HKEY_LOCAL_MACHINE\TestCBS\ApplicabilityEvaluationCache\Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.6709.1.6
    ApplicabilityState    REG_DWORD    0x70

So I would suggest to make a snapshot / backup first and then do the following:

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards attempt to update again and post the result. If it fails atttach the latest CBS logs.

 

[WHairston]

I performed a backup, then ran Windows Update again which failed trying to install the March 2024 Cumulative Update (KB5035855) with Error 0x80070057.
Fixlog.txt and CBS.log attached.

 

[Maxstar]

Hi,

1. Start the

Command Prompt as administrator.

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

2.Right-click on the file

FRST.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB4593226

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[WHairston]

SearchReg.txt is attached.

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.