[SOLVED] Windows Server 2016 - unable to install features / run DISM

[x BlueRobot]

Thanks, the syntax for the last command was incorrect, it should be the following:

DISM /Online /Enable-Feature /FeatureName:Microsoft-Hyper-V /All

Please post the output of the command in your next post, including the DISM and CBS log(s) if it fails.

 

[msssu]

Hi BlueRobot,

Tried the provided command but still the same result:


CBS and DISM log in attachment.

 

[x BlueRobot]

FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB4525236 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.

 

[msssu]

Hi BlueRobot,

Thank you for your reply. I have performed the steps in your reply. Please find the result in attachment.

 

[x BlueRobot]

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

 

[msssu]

Hi BlueRobot,

Sorry for the delay, I was out for a while with Covid...

I have performed the steps above, please find the results in attachment.

 

[msssu]

Hi Bluerobot,

Actually, that has resolved our issue! We were now able to install Hyper-V without any problems.

Thank you so much for your help! Absolutely amazing!