[SOLVED] Windows Server 2016 unable to install Windows updates

[RayVanV]

It was executed successfully

 

[Maxstar]

Great, please try to update Windows and let me know the result. If it fails attach a new copy of the CBS log and the COMPONENTS hive.

 

[RayVanV]

Failed again. I've uploaded both files to WeTransfer: https://wetransfer.com/downloads/f6a7bde8f9cdc9eed3b513939938e05920220518083032/77c0d08f42acee838fc347d1ed8d669f20220518083032/4d3ecd

 

[Maxstar]

Run the following command in a elevated command prompt and let me know the result.

wusa /uninstall /KB:5001078

 

[RayVanV]

It says KB5001078 cannot be installed since it is required

 

[Maxstar]

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

 

[RayVanV]

Attached the output

 

[Maxstar]

Please run Windows Update again, if it fails attach a new copy of the CBS log.

 

[RayVanV]

Most of the updates seem to have been installed. Only one is giving issues. When running Windows Update, this update seems to be stuck in a loop downloading, preparing to install, installing the update and then starting that cycle again. Downloaded the KB to the desktop and tried to update manually. At least that way, it's not getting into the loop but it fails to install.
Checked the Event log and it's throwing the error:
Kan Windows-update "KB5014026: Beveiligingsupdate voor Windows" niet installeren vanwege fout 2149851149 ' (Opdrachtregel: "C:\Windows\system32\wusa.exe" "\Desktop\windows10.0-kb5014026-x64_df6de35fd472512e628c2acc6e8d58f3e6139ac9.msu" )
(Can't install KB5014026 due to error 2149851149)
CBS.log attached

 

[Maxstar]

Hi,

Open a elevated command prompt and run the following command. Attach Dirlist.txt to your next post.

dir /s /a "%windir%\WinSxS\x86_microsoft-windows-s..formers-shell-extra_31bf3856ad364e35_10.0.14393.4227_none_03a3a40f1f671e03" > "%userprofile%\desktop\dirlist.txt"

 

[RayVanV]

I get an empty file. Checked the directory manually and it doesn't exist

 

[Maxstar]

Please run the following fix to restore this folder.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

 

[RayVanV]

Done

 

[Maxstar]

Please try to install KB5014026, if it fails attach a new copy of the CBS.log.

 

[RayVanV]

It installed just fine this time

 

[Maxstar]

Great! If you post the Component Based Servicing Hive I can make a fix for the previous warnings as well. Then they won't appear again.

Export CBS (Component Based Servicing) hive

• Click on the Start button and type regedit
• When you see regedit on the list, right-click on it and select Run as administrator.
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
  

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

• Once selected, click File > Export....
• Change the Save as type: to Registry Hive Files (*.*).
  
  
  
  
  
• Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send > Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[RayVanV]

Attached the zipped file

 

[Maxstar]

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[RayVanV]

Attached the file

 

[Maxstar]

Open a elevated command prompt and run the following command, copy and paste the result in your next post.

reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_RollupFix~31bf3856ad364e35~amd64~~0.0.0.0" /v "Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.1884.1.3"