[SOLVED] Windows Server 2019 - Error code: (0x80073712) (KB5053596)

[Mad_Oatcake]

Recently upgraded server from 2012 to server 2019, no issues with the upgrade but it refuses to install latest CU. Done all the usual tricks to no avail.

Many thanks for your help again!

 

[Windows Update Bot]

Hi @Mad_Oatcake,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Mad_Oatcake]

I have tried the following

sfc /scannow
Dism /Online /Cleanup-Image /RestoreHealth

Also ran the SFCFix.exe from this site

Deleted Windows Update folder

Also, at the request of a private message from a member

Repair-WindowsImage -Online -RestoreHealth

It started but then failed with

Repair-WindowsImage : The restore operation failed. Either the repair source was not found or the component store
cannot be repaired.

Regards

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[Mad_Oatcake]

Cheers Maxstar.

Command looks to have run successfully!

PS C:\WINDOWS\system32> DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.17763.1697

Image Version: 10.0.17763.2114

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.
PS C:\WINDOWS\system32>

 

[Maxstar]

Great, please attempt to update if it fails attach a new copy of the CBS logs.

 

[Mad_Oatcake]

Twice now you've saved me from a hell of a lot of work, thanks again. Latest updates applied. Consider it resolved.

 

[Maxstar]

You're welcome. Glad to hear the issue has been resolved...