[SOLVED] WINDOWS UPDATE ERROR 80070002 - IN PLACE UPGRADE DON'T WORK

Hi Roberto,

Fortunately, that error is purely because of a mistake I made in the script :) I have amended the script so try following those instructions again.

Tom
 
Sorry Tom,
still error:

Code: 
SFCFix version 1.5.7.0 by niemiro.
Start time: 2013-09-05 20:49:11.669
Using .zip script file at G:\Users\Roberto\Desktop\SFCFix.zip








PowerCopy::
Successfully took permissions for file or folder G:\Windows


Failed to copy file \\?\G:\Users\Roberto\AppData\Local\niemiro\Archive to \\?\G:\Windows\winsxs with error code ERROR_ACCESS_DENIED.


Failure code returned from icacls process in RestoreFromDataBlock function for file G:\Windows. Error code 0x2.
PowerCopy:: directive failed to complete successfully.








Failed to process all directives successfully.
SFCFix version 1.5.7.0 by niemiro has completed.
Currently storing 10 datablocks.
Finish time: 2013-09-05 20:49:13.819
----------------------EOF-----------------------

Roberto
 
Hi Roberto,

Excellent! The SFC log is clear now :) Not quite sure where this has come from!

Code: 
2013-09-06 19:07:15, Error                 CSI    000000da@2013/9/6:17:07:15.256 (F) d:\win7sp1_gdr\base\wcp\componentstore\installmap.cpp(620): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function InstallMap::CRawInstallMap::GetComponentWinningVersion expression: (null)
[gle=0x80004005]
2013-09-06 19:07:15, Error                 CSI    000000db (F) HRESULT_FROM_WIN32(14098) #1613174# from Windows::ServicingAPI::CEnumCSI_COMPONENT::IEnumCSI_COMPONENT_Next(...)[gle=0x80073712]

Can you run the System Update Readiness Tool please? Post the log when complete:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom
 
Hi Roberto,

Hmm, the SURT still thinks that the file is missing:

Code: 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 20.0
2013-09-06 23:52

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)	CSI Payload File Missing	0x00000000	wscisvif.dll	amd64_microsoft-windows-securitycenter-core_31bf3856ad364e35_6.1.7600.16385_none_76354f59cbc9dce8	

Summary:
Seconds executed: 235
 Found 1 errors
  CSI Payload File Missing Total count: 1

Let's see if the SURT is wrong:

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    dir %windir%\winsxs\amd64_microsoft-windows-securitycenter-core_31bf3856ad364e35_6.1.7600.16385_none_76354f59cbc9dce8 /a

  4. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  5. Paste (Ctrl+V) it into your next post please.

Tom
 
Hello Tom,

Microsoft Windows [Versione 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Tutti i diritti riservati.


G:\Users\Roberto>cd\


G:\>dir %windir%\winsxs\amd64_microsoft-windows-securitycenter-core_31bf3856ad36
4e35_6.1.7600.16385_none_76354f59cbc9dce8 /a
Il volume nell'unità G è Windows 7
Numero di serie del volume: 7F74-B085


Directory di G:\Windows\winsxs\amd64_microsoft-windows-securitycenter-core_31bf
3856ad364e35_6.1.7600.16385_none_76354f59cbc9dce8


07/09/2013 00:17 <DIR> .
07/09/2013 00:17 <DIR> ..
14/07/2009 03:41 58.880 wscapi.dll
13/07/2009 22:28 5.360 wscenter.mof
14/07/2009 03:41 13.824 wscproxystub.dll
14/07/2009 03:41 97.280 wscsvc.dll
4 File 175.344 byte
2 Directory 31.659.958.272 byte disponibili


G:\>


Roberto
 
Hi Roberto,

The SFC log is finally clear! :) This error is still in your CBS log:

Code: 
2013-09-07 07:51:38, Error                 CSI    000000da@2013/9/7:05:51:38.814 (F) d:\win7sp1_gdr\base\wcp\componentstore\installmap.cpp(620): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function InstallMap::CRawInstallMap::GetComponentWinningVersion expression: (null)
[gle=0x80004005]
2013-09-07 07:51:38, Error                 CSI    000000db (F) HRESULT_FROM_WIN32(14098) #1613224# from Windows::ServicingAPI::CEnumCSI_COMPONENT::IEnumCSI_COMPONENT_Next(...)[gle=0x80073712]

But it gives no details about the problem, and neither does the CheckSUR log, so I have no way of tracing what is causing this. It will probably, but not definitely, cause you problems later on but until then the only thing we can do is ignore it. If you do start getting Windows Update errors just post back here and hopefully the CBS log will have more details on the problem :)

How is Windows Update behaving now? Still getting an 0x80070002?

Tom
 
Hi Tom,
Windows Update now works perfectly!
Your help was great, thank you very much!
If I'll see errors again I will post the logs.
Thanks again,

Roberto
 
Hi Roberto,

That's great news! You're most welcome for the help, it has been a pleasure working with you.

Sorry for the bad english,
Click to expand...

Your English is excellent, by the way :)

Tom
 
Tom,

This is the first thread I've seen showing that the Windows Update 80070002 error can be fixed. I am having this same issue with my Windows 7 64-bit PC. Can you walk me through a resolution also?

Thanks,

richard
 
RChinnis said:
Tom,

This is the first thread I've seen showing that the Windows Update 80070002 error can be fixed. I am having this same issue with my Windows 7 64-bit PC. Can you walk me through a resolution also?

Thanks,

richard
Click to expand...
Hi,

Please start your own thread per the https://www.sysnative.com/forums/windows-update/4736-windows-update-forum-posting-instructions.html

Please note we're currently short on experts, so there may be a delay in a reply. We'll get to you as soon as possible.

Kind regards,
Stephen
 
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