Windows update error 800B0100

[Tekno Venus]

Ok, great. One more hardware test before we start our attempt to fix the issue. Please run Memtest86+ to check your RAM. A tutorial on how to do this is available here: Test RAM With Memtest86+ - Sysnative Forums

Stephen

 

[Kidstone]

OK I ran the Cd version. It booted directly to the memtest. I let it run 37 times and it showed not error. Since I was in Dos there did not appear to be a way to save a screen shot or any log file, but as I stated the memory passed with no errors at all.

 

[Tekno Venus]

So, apart from the failing 500GB disk, it seems that the hardware is in working order. I would replace the 500GB drive when you get the chance though, and don't store anything important on it.

I am going to start fixing the issue(s) and see where I can get to, but as I've said, I am making no guarantees since the corruptions are quite severe. I will do my best though.

2014-07-02 11:04:08, Error                 CSI    0000011c (F) STATUS_ACCESS_DENIED #2224230# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowFileNotFound), handle = {provider=NULL, handle=0}, da = (FILE_GENERIC_READ), oa = @0xf4cc40->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[127]"\SystemRoot\WinSxS\amd64_microsoft-windows-ntdll.resources_31bf3856ad364e35_6.1.7600.16385_en-us_c489a4bc75d2fa40\ntdll.dll.mui"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0xf4ccf0, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_NON_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT), eab = NULL, eal = 0, disp = Invalid)

This line implies there is a permission error on that file that is preventing SFC from continuing. Let's repair those permissions.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the below file, SFCFix.txt, and save this to your Desktop. Ensure that this file is named SFCFix.txt - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.txt.
5. Drag the file SFCFix.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://www.dropbox.com/s/8xd1pkleao10q6o/SFCFix.txt?dl=1

SFC Scan

1. Click on the Start
   
   button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   sfc /scannow
   
   Wait for this to finish before you continue
   
   copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
   
   
4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Stephen

 

[Kidstone]

Here are the 2 files you requested. Their in a zip file called results.

 

[Tekno Venus]

Hi,

Sorry for the delay. Things are looking better, SFC has flagged 3 corrupt files this time, so let's repair them!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://www.dropbox.com/s/9r7upf0w4zqaprz/SFCFix.zip

SFC Scan

1. Click on the Start
   
   button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   sfc /scannow
   
   Wait for this to finish before you continue
   
   copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
   
   
4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Stephen

 

[Kidstone]

Hi,

Sorry for the delay. Things are looking better, SFC has flagged 3 corrupt files this time, so let's repair them!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://www.dropbox.com/s/9r7upf0w4zqaprz/SFCFix.zip

SFC Scan

1. Click on the Start
   
   button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   sfc /scannow
   
   Wait for this to finish before you continue
   
   copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
   
4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Stephen

 

[Kidstone]

Here are the 2 files you requested.

 

[Tekno Venus]

Hi,

Please run one more SFC scan for me, I don't think that last one ended successfully. We're looking much better now, I think we're nearly there.

Stephen

 

[Kidstone]

Here is the result for the second run of SFC /scannow

 

[Tekno Venus]

SFC is looking better now. Can you try Windows Update please, and if that fails, try and run SURT again.

Stephen

 

[Kidstone]

You guys are great. Appears the issue is fixed. I downloaded and install 132 updates. Thank You

 

[Tekno Venus]

That's great news, turns out it wasn't as hard as I thought it would be. :) Glad we managed to resolve it.

Stephen