Windows update error Code 8007370D

I downloaded it and tried to install. It said that this update is not applicable to this computer.
 
Install Update with DISM



  1. Download the attached update and save to your desktop. The file name will be Windows6.1-KB2973337-x86.cab.zip.
  2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB2973337-x86.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.


Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

Dropbox - Windows6.1-KB2973337-x86.cab.zip
 
Yes, here is what i got.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


C:\Windows\system32>dism /online /add-package /packagepath:%userprofile%\desktop
\Windows6.1-KB2973337-x86.cab


Deployment Image Servicing and Management tool
Version: 6.1.7600.16385


Image Version: 6.1.7601.18489




Error: 87


The add-package option is unknown.
For more information, refer to the help by running DISM.exe /?.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
 
I seems that WMI is running and the SPS was set to automatic start (delayed) I started SPS and tried again. same error.
 
Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 32-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

I appreciate all your help so far but my operating system is 64 bit. I think there may be a problem with having certain 32 bit operating system elements in here. should I download the 64 bit? The 32 bit would not run.
 
Yes, that was my screw-up. I saw 32 megs of ram installed in computer properties and transposed the number with the operating system. Mea culpa.
 
Ah, that explains a lot of the errors I was seeing.

Install Update with DISM


  1. Download the attached update and save to your desktop. The file name will be Windows6.1-KB2973337-x64.cab.zip.
  2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB2973337-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.


Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log


Dropbox - Windows6.1-KB2973337-x64.cab.zip
 
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