Windows Update Failures on Server 2016

[LeeA-KCU]

Good afternoon,

I am having an issue with a Server 2016 system not taking updates. I have run "sfc /scannow" which completed without issues stating no issues found. When I try to run "Dism /Online /Cleanup-Image /RestoreHealth" I get an error at around 93% that states

C:\Users\xxxxx>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.


C:\Users\xxxxx>Dism /Online /Cleanup-Image /Restore-Health

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.7426


Error: 87

The restore-health option is not recognized in this context.
For more information, refer to the help.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

I ran sfcfix.exe and it also completes without issues detected. When I try to run the "ComponentsScanner.exe" it immediately fails when pulling the hive. I copied the failure messages into the attached "componentsscanner.txt" file.

Thanks in advance for the assistance!

 

[Windows Update Bot]

Hi @LeeA-KCU,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[PeterJ]

Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download
  
  SFCFix and move the executable to your desktop.
• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

 

[LeeA-KCU]

Good morning,

Attached is the output of SFCFix generated with the SFCFix.zip file.

Thank you again!

 

[PeterJ]

Restart the machine.
Check Windows Update again and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.