Please run Windows Update again and let me know the result. If it fails, attach a new copy of the CBS log.
[SOLVED] Windows update giving 0x800703f1 error
- Thread starter duncanmc
- Start date
This info line can be ignored, this is an old (preview) update and this message also appears on systems without problems.duncanmc said:
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the square (CTRL +E) on the toolbar as shown below.
4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up the LogFile.PML and upload it to WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free and provide the link.
Link is Logfile.zip
Thanks, I'll will analyse this file, but it can take some time.
Hi,
Step 1. Upload your DRIVERS Hive
Step 2. Upload the setupapi.dev.log file
Step 1. Upload your DRIVERS Hive
- Navigate to C:\Windows\System32\config
- Right-click on the current DRIVERS file and select copy
Note: If you get an error that the file is in use, reboot your computer and then try again. - Right-click on your Desktop and select paste
- Right-click on the DRIVERS file on your Desktop and select Send To -> Compressed (zipped) Folder
- If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
Step 2. Upload the setupapi.dev.log file
- Open Windows Explorer and browse to the C:\Windows\INF folder.
- Right-click on the file setupapi.dev and choose Send to > Compressed (zipped) folder.
- Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
- Click on the Yes button here.
- Attach the file setupapi.dev.zip in your nex reply.
Hi,
Step 1 Replace your Drivers Hive Manually
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Step 2 Restart the system and run Windows Update again, if it fails run the following commands.
Attach cbs.txt and setupapi.dev.txt into your next post.
Step 1 Replace your Drivers Hive Manually
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
- Download the attachement DRIVERS.zip and save to your desktop.
- Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
- Now we have the DRIVERS file that we will be using to replace your current one.
- Navigate to C:\Windows\System32\config
- Right-click on the current DRIVERS file and select rename. Rename it to DRIVERS.bad.
Note: If you get an error that the file is in use, reboot your computer and then try again. - Take the file from the Drivers folder on your desktop and paste it into C:\Windows\System32\config
Step 2 Restart the system and run Windows Update again, if it fails run the following commands.
Code:
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
copy %windir%\INF\setupapi.dev.log "%userprofile%\Desktop\setupapi.dev.txt"Attach cbs.txt and setupapi.dev.txt into your next post.
Hi,
Open the commandprompt and run the following command, take a screenshot of this Window or copy/paste the result in your next post.
Open the commandprompt and run the following command, take a screenshot of this Window or copy/paste the result in your next post.
Code:
dir C:\WINDOWS\System32\DriverStore\FileRepository\multiprt.inf_amd64_a9b96d6c7813082aDownload
SFCFix and save it to your desktop.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
- Save any work you have open, and close all programs.
- Download the attachment SFCFix.zip and save it to your desktop.
- Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
- SFCFix will launch, let it complete.
- Once done, a file will appear on your desktop, called SFCFix.txt.
- Post the logfile (SFCFix.txt) as attachment in your next reply.
Please run Windows Update again, if it fails attach a new copy of the CBS log.
Code:
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"It updated without errors. Thank you very much. I will donate to the site.
As far as I see, the second problem that was giving 0x80070003 error was due to a missing multiprt.inf file. What was the reason of the 0x800703f1 error that you fixed by editing DRIVERS hive?
As far as I see, the second problem that was giving 0x80070003 error was due to a missing multiprt.inf file. What was the reason of the 0x800703f1 error that you fixed by editing DRIVERS hive?
Your welcome. Glad to hear the problem has been resolved - and many thanks for the donation.
The problem with the drivers hive was caused by the primary and secondary sequence numbers of the hive’s header which didn't match.
The problem with the drivers hive was caused by the primary and secondary sequence numbers of the hive’s header which didn't match.