Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
Ran fix, updated and still not working.
CBS attached
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-12-27 08:46:42.523
Microsoft Windows 10 Build 18362 - amd64
Using .zip script file at C:\Users\Scott\Desktop\SFCFix.zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\Servicing\Packages\ComponentBasedServicing.LOG1
Successfully took permissions for file or folder C:\WINDOWS\Servicing\Packages\ComponentBasedServicing.LOG2
Successfully took permissions for file or folder C:\WINDOWS\Servicing\Packages\ComponentBasedServicing{b45fc98d-40f5-11e9-8e36-bc5ff4f040ec}.TM.blf
Successfully took permissions for file or folder C:\WINDOWS\Servicing\Packages\ComponentBasedServicing{b45fc98d-40f5-11e9-8e36-bc5ff4f040ec}.TMContainer00000000000000000001.regtrans-ms
Successfully took permissions for file or folder C:\WINDOWS\Servicing\Packages\ComponentBasedServicing{b45fc98d-40f5-11e9-8e36-bc5ff4f040ec}.TMContainer00000000000000000002.regtrans-ms
Successfully took permissions for file or folder C:\WINDOWS\Servicing\Packages\Microsoft-Windows-EditionSpecific-Professional-Package~31bf3856ad364e35~amd64~~10.0.18362.239.cat
Successfully took permissions for file or folder C:\WINDOWS\Servicing\Packages\Microsoft-Windows-EditionSpecific-Professional-Package~31bf3856ad364e35~amd64~~10.0.18362.239.mum
WARNING: File C:\WINDOWS\Servicing\Packages\ComponentBasedServicing.LOG1 was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Scott\AppData\Local\niemiro\Archive\Packages\ComponentBasedServicing.LOG1 to C:\WINDOWS\Servicing\Packages\ComponentBasedServicing.LOG1.
WARNING: File C:\WINDOWS\Servicing\Packages\ComponentBasedServicing.LOG2 was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Scott\AppData\Local\niemiro\Archive\Packages\ComponentBasedServicing.LOG2 to C:\WINDOWS\Servicing\Packages\ComponentBasedServicing.LOG2.
WARNING: File C:\WINDOWS\Servicing\Packages\ComponentBasedServicing{b45fc98d-40f5-11e9-8e36-bc5ff4f040ec}.TM.blf was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Scott\AppData\Local\niemiro\Archive\Packages\ComponentBasedServicing{b45fc98d-40f5-11e9-8e36-bc5ff4f040ec}.TM.blf to C:\WINDOWS\Servicing\Packages\ComponentBasedServicing{b45fc98d-40f5-11e9-8e36-bc5ff4f040ec}.TM.blf.
WARNING: File C:\WINDOWS\Servicing\Packages\ComponentBasedServicing{b45fc98d-40f5-11e9-8e36-bc5ff4f040ec}.TMContainer00000000000000000001.regtrans-ms was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Scott\AppData\Local\niemiro\Archive\Packages\ComponentBasedServicing{b45fc98d-40f5-11e9-8e36-bc5ff4f040ec}.TMContainer00000000000000000001.regtrans-ms to C:\WINDOWS\Servicing\Packages\ComponentBasedServicing{b45fc98d-40f5-11e9-8e36-bc5ff4f040ec}.TMContainer00000000000000000001.regtrans-ms.
WARNING: File C:\WINDOWS\Servicing\Packages\ComponentBasedServicing{b45fc98d-40f5-11e9-8e36-bc5ff4f040ec}.TMContainer00000000000000000002.regtrans-ms was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Scott\AppData\Local\niemiro\Archive\Packages\ComponentBasedServicing{b45fc98d-40f5-11e9-8e36-bc5ff4f040ec}.TMContainer00000000000000000002.regtrans-ms to C:\WINDOWS\Servicing\Packages\ComponentBasedServicing{b45fc98d-40f5-11e9-8e36-bc5ff4f040ec}.TMContainer00000000000000000002.regtrans-ms.
Successfully copied file C:\Users\Scott\AppData\Local\niemiro\Archive\Packages\Microsoft-Windows-EditionSpecific-Professional-Package~31bf3856ad364e35~amd64~~10.0.18362.239.cat to C:\WINDOWS\Servicing\Packages\Microsoft-Windows-EditionSpecific-Professional-Package~31bf3856ad364e35~amd64~~10.0.18362.239.cat.
Failed to backup file C:\WINDOWS\Servicing\Packages\Microsoft-Windows-EditionSpecific-Professional-Package~31bf3856ad364e35~amd64~~10.0.18362.239.mum with error code 0x25D.
Successfully copied file C:\Users\Scott\AppData\Local\niemiro\Archive\Packages\Microsoft-Windows-EditionSpecific-Professional-Package~31bf3856ad364e35~amd64~~10.0.18362.239.mum to C:\WINDOWS\Servicing\Packages\Microsoft-Windows-EditionSpecific-Professional-Package~31bf3856ad364e35~amd64~~10.0.18362.239.mum.
Failed to reset file attributes for file or folder C:\WINDOWS\Servicing\Packages\ComponentBasedServicing.LOG1 with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\WINDOWS\Servicing\Packages\ComponentBasedServicing.LOG1
Successfully restored permissions on C:\WINDOWS\Servicing\Packages\ComponentBasedServicing.LOG1
Failed to reset file attributes for file or folder C:\WINDOWS\Servicing\Packages\ComponentBasedServicing.LOG2 with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\WINDOWS\Servicing\Packages\ComponentBasedServicing.LOG2
Successfully restored permissions on C:\WINDOWS\Servicing\Packages\ComponentBasedServicing.LOG2
Failed to reset file attributes for file or folder C:\WINDOWS\Servicing\Packages\ComponentBasedServicing{b45fc98d-40f5-11e9-8e36-bc5ff4f040ec}.TM.blf with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\WINDOWS\Servicing\Packages\ComponentBasedServicing{b45fc98d-40f5-11e9-8e36-bc5ff4f040ec}.TM.blf
Successfully restored permissions on C:\WINDOWS\Servicing\Packages\ComponentBasedServicing{b45fc98d-40f5-11e9-8e36-bc5ff4f040ec}.TM.blf
Failed to reset file attributes for file or folder C:\WINDOWS\Servicing\Packages\ComponentBasedServicing{b45fc98d-40f5-11e9-8e36-bc5ff4f040ec}.TMContainer00000000000000000001.regtrans-ms with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\WINDOWS\Servicing\Packages\ComponentBasedServicing{b45fc98d-40f5-11e9-8e36-bc5ff4f040ec}.TMContainer00000000000000000001.regtrans-ms
Successfully restored permissions on C:\WINDOWS\Servicing\Packages\ComponentBasedServicing{b45fc98d-40f5-11e9-8e36-bc5ff4f040ec}.TMContainer00000000000000000001.regtrans-ms
Failed to reset file attributes for file or folder C:\WINDOWS\Servicing\Packages\ComponentBasedServicing{b45fc98d-40f5-11e9-8e36-bc5ff4f040ec}.TMContainer00000000000000000002.regtrans-ms with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\WINDOWS\Servicing\Packages\ComponentBasedServicing{b45fc98d-40f5-11e9-8e36-bc5ff4f040ec}.TMContainer00000000000000000002.regtrans-ms
Successfully restored permissions on C:\WINDOWS\Servicing\Packages\ComponentBasedServicing{b45fc98d-40f5-11e9-8e36-bc5ff4f040ec}.TMContainer00000000000000000002.regtrans-ms
Successfully restored ownership for C:\WINDOWS\Servicing\Packages\Microsoft-Windows-EditionSpecific-Professional-Package~31bf3856ad364e35~amd64~~10.0.18362.239.cat
Successfully restored permissions on C:\WINDOWS\Servicing\Packages\Microsoft-Windows-EditionSpecific-Professional-Package~31bf3856ad364e35~amd64~~10.0.18362.239.cat
Successfully restored ownership for C:\WINDOWS\Servicing\Packages\Microsoft-Windows-EditionSpecific-Professional-Package~31bf3856ad364e35~amd64~~10.0.18362.239.mum
Successfully restored permissions on C:\WINDOWS\Servicing\Packages\Microsoft-Windows-EditionSpecific-Professional-Package~31bf3856ad364e35~amd64~~10.0.18362.239.mum
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 41 datablocks.
Finish time: 2019-12-27 08:46:43.346
Script hash: 6GQXyHHoifzKHMuCdeGMYtQUQzwOeOq84Imt04dIYrc=
----------------------EOF-----------------------
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-12-27 13:45:57.642
Microsoft Windows 10 Build 18362 - amd64
Using .zip script file at C:\Users\Scott\Desktop\SFCFix.zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\Manifests\amd64_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.18362.239_he-il_26d380d44c79d8fb.manifest
Successfully took permissions for file or folder C:\WINDOWS\Winsxs\Manifests\amd64_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.18362.239_hr-hr_28f033b44b2d45c1.manifest
Successfully copied file C:\Users\Scott\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.18362.239_he-il_26d380d44c79d8fb.manifest to C:\WINDOWS\Winsxs\Manifests\amd64_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.18362.239_he-il_26d380d44c79d8fb.manifest.
Successfully copied file C:\Users\Scott\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.18362.239_hr-hr_28f033b44b2d45c1.manifest to C:\WINDOWS\Winsxs\Manifests\amd64_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.18362.239_hr-hr_28f033b44b2d45c1.manifest.
Successfully restored ownership for C:\WINDOWS\Winsxs\Manifests\amd64_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.18362.239_he-il_26d380d44c79d8fb.manifest
Successfully restored permissions on C:\WINDOWS\Winsxs\Manifests\amd64_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.18362.239_he-il_26d380d44c79d8fb.manifest
Successfully restored ownership for C:\WINDOWS\Winsxs\Manifests\amd64_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.18362.239_hr-hr_28f033b44b2d45c1.manifest
Successfully restored permissions on C:\WINDOWS\Winsxs\Manifests\amd64_microsoft.windows.c..-controls.resources_6595b64144ccf1df_5.82.18362.239_hr-hr_28f033b44b2d45c1.manifest
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 43 datablocks.
Finish time: 2019-12-27 13:45:58.095
Script hash: Y2WHRhRVUVx3wuJCyQcJ1tSXmm27Dpv+kOPlkhLQezU=
----------------------EOF-----------------------
Step#1 - FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
Fix result of Farbar Recovery Scan Tool (x64) Version: 26-12-2019
Ran by Scott (27-12-2019 14:03:34) Run:3
Running from C:\Users\Scott\Desktop
Loaded Profiles: Scott (Available Profiles: Scott)
Boot Mode: Normal
==============================================
fixlist content:
*****************
[-HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Microsoft-Windows-HyperV-OptionalFeature-HypervisorPlatform-Package~31bf3856ad364e35~amd64~~0.0.0.0]
*****************
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Microsoft-Windows-HyperV-OptionalFeature-HypervisorPlatform-Package~31bf3856ad364e35~amd64~~0.0.0.0 => removed successfully
Step#1 - FRST Fix NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop. Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
ix result of Farbar Recovery Scan Tool (x64) Version: 26-12-2019
Ran by Scott (27-12-2019 14:24:18) Run:4
Running from C:\Users\Scott\Desktop
Loaded Profiles: Scott (Available Profiles: Scott)
Boot Mode: Normal
==============================================
fixlist content:
*****************
[-HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Microsoft-Windows-HyperV-OptionalFeature-HypervisorPlatform-Disabled-Package~31bf3856ad364e35~amd64~~0.0.0.0]
*****************
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Microsoft-Windows-HyperV-OptionalFeature-HypervisorPlatform-Disabled-Package~31bf3856ad364e35~amd64~~0.0.0.0 => not found
Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
I believe that this should be fixed like this at this point:
Download the Media Creation Tool and save this to your desktop. Go ahead and run this as well. Note: Click the Download tool now button when you get to this link.
Accept the License Agreement
Download the ISO file to your desktop.
Double-click on the ISO and then run the setup to try and upgrade your machine.
We want to get the ISO so that you don't have to keep downloading which can take hours.