[SOLVED] Windows Update KB5031356 Failed to install - 0x800f0922

Please send me a list of your installed updates

  • Click on search and type ... Command
    • Select Command Prompt
    • Select Run as Administrator
  • Allow any UAC prompt
  • Now copy/paste the following command to the command prompt ....
  • wmic qfe list > "%userprofile%\desktop\updatelist.txt"
  • Hit Enter
  • Close the Command Prompt Window
  • A file named updatelist.txt should be on your desktop.
  • Please post it, or attach it to your next reply.
 
As I suspected, the reason you can't install KB5031356 is because you already have a later update installed KB5031816.

Windows will not update retrospectively, by which I mean, it won't install an update that has already been superceded by a later one.

As per the file you just posted, you successfully updated to KB5031816 on October 27.

Code:
http://support.microsoft.com/?kbid=5031816  COMPUTER  Update                        KB5031816               NT AUTHORITY\SYSTEM  10/27/2023

So as far as I can see, your computer is up to date.

If you have any problems installing the November update (which is due to be released today) then please get back to me, otherwise I think you're OK to go.
 
You're welcome.

I'll leave this topic open for a couple of days or so, to give you time to find out whether the November update installs OK or not, and if I haven't heard back from you in that time, then I'll mark this topic as solved.
 
Success! "2023-11 Cumulative Update for Windows 10 Version 22H2 for x64-based Systems (KB5032189) Successfully installed on 14/11/2023".

I've never had a problem updating before, but I did read some people had issues with KB5031356.

Thank you again for resolving this.
 
You're welcome.

Glad to hear you were able to successfully install November's cumulative update.

I've marked this topic as solved.
 
Well, that euphoria was short lived. My update history shows KB5032189 successfully installed on 14/11/2023. Then this morning I had an update rollback and now my update history states KB5032189 failed to installed with error 0x800f0922.

I have attached the latest updatelist.txt. Should I start a new thread?
 

Attachments

Should I start a new thread?

If you can, I would appreciate it.

I'm kinda busy with another topic at the moment, and I also have quite a few personal commitments this weekend, so you'll probably get helped quicker if you start a new topic and wait for a new helper.

If you haven't received a reply from a new helper to your new topic by Monday, send me a PM and I'll try and find time to help you.
 
Hi,

Upload a copy of the CBS folder
  • Open Windows Explorer and browse to the C:\Windows\Logs folder.
  • Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
653a64385d891-618e949e09fef-CBS-Folder.png

  • Attach the file CBS.zip to your next reply.
 
Hi,

Have you been using a tweak tool to remove or block Microsoft Edge (Chromium) on this system?
 
I didn't think I had. However... I installed Edge and the update completed successfully.

Thank you very much.
 
Hi,

You're welcome. Glad to hear the problem has been resolved after reinstalling Microsoft Edge... (y)
 

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