[SOLVED] Windows update not functioning.

[Aura]

Wow, I can't believe I did that. Sorry, here.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

• Download SFCFix and move the executable on your Desktop;
• On your Desktop, right-click and select New, then Text Document. Give it the name SFCFixScript (it should be a .txt) extension;
• Open the SFCFixScript.txt file you just created, and copy/paste the following in it;
  

  ::
  [-HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_policy.14.0.avast.vc140.mfc_fcc99ee6193ebbca_14.0.24210.0_none_962753dde6e08635]

• Save any work you have open, and close every programs;
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it;
  
  
• SFCFix will launch, let it complete;
• Once done, a file will appear on your Desktop, called SFCFix.txt;
• Open the file, then copy and paste its content in your next reply;

 

[Mikex4]

OK cool - here is the new SFCFix.txt file.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-10-08 06:00:18.409
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at Z:\New folder (4)\SFCFixScript.txt [0]


RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_policy.14.0.avast.vc140.mfc_fcc99ee6193ebbca_14.0.24210.0_none_962753dde6e08635.


Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_policy.14.0.avast.vc140.mfc_fcc99ee6193ebbca_14.0.24210.0_none_962753dde6e08635.


Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_policy.14.0.avast.vc140.mfc_fcc99ee6193ebbca_14.0.24210.0_none_962753dde6e08635 with error code ERROR_FILE_NOT_FOUND.
RegistryScript:: directive failed to complete successfully.


Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 23 datablocks.
Finish time: 2016-10-08 06:00:18.752
Script hash: CNvvz4vvazBAtwod1fLRZCFB+RNja/ifELVwjQl8k70=
----------------------EOF---

.....and new CheckSUR.log shows no errors.

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-10-08 06:03


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


Summary:
Seconds executed: 150
No errors detected

Please advise if there is anything else to do.
AVAST was previously uninstalled - can I re-install it now?

 

[Aura]

You can reinstall avast! now, yes :)

Now, before we try to install your Windows Updates again, I would like to make sure that SFC returns a clean log first.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

• On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
  
  Run as Administrator
• On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
• On Windows 8.1 and Windows 10, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
• Enter the command below and press on Enter;
  

  sfc /scannow

  Note: There's a space between "sfc" and "/scannow";
• Once the scan is complete, enter the command below and press on Enter

 

[Mikex4]

Thanks Aura - ran SFC / SCANNOW and 'Windows resource Protection did not find any integrity violations"

 

[Aura]

Good :) Now, please try to install your Windows Updates. If they fail, upload the two logs below for me to review.

C:\Windows\WindowsUpdate.log
C:\Windows\Logs\CBS\CBS.log

 

[Mikex4]

Yay :) Windows update worked & AVAST re-installed. Seems back to normal.

Thanks so much Aura and Sysnative forum - awesome support!!

 

[Aura]

No problem Mikex4, glad to see that your issue has been solved! You're welcome :)