Windows Update not working (Current Error: 80070246)

[damn it, I lost the post I was writing]

Well, here is the copy paste from the MGADiag:

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
Windows Product ID: 00392-918-5000002-85187
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7600.2.00010100.0.0.004
ID: {1D8851F8-3184-43CD-B317-C07B91258514}(2)
Is Admin: No
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130318-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edição 2003 - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1D8851F8-3184-43CD-B317-C07B91258514}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85187</PID><PIDType>1</PIDType><SID>S-1-5-21-686519485-1103069314-3164421558</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2402   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100106000000.000000+000</Date></BIOS><HWID>20B80600018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Hora oficial do Brasil(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110416-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edição 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73960-640-0000106-57518</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Erro de entrada: Não é possível encontrar o arquivo de script "C:\Windows\system32\slmgr.vbs".

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAAABAABAAEAAAACAAAAAgABAAEAHKKqtERvDj9U8hAzAM+yK4iJfrp220wBji4=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            010610        APIC1758
  FACP            010610        FACP1758
  HPET            010610        OEMHPET 
  MCFG            010610        OEMMCFG 
  OEMB            010610        OEMB1758

About backup/format: I'd rather not do it because I have way too many files.
About my rig: I have a custom system that I bought the parts and had someone install it, software and all. More recently I changed myself the RAM and VGA and they seem to be doing alright. Yeah, I'm a tech savvy.
About the OS upgrade: I'm inclined to upgrade to Windows 8.1. It makes more sense to do so with a new OS rather than with an older one. I'll take a look, because if my memory doesn't fail me, It was kinda cheap to make the upgrade from 7 to 8, when the system launched.

[EDIT] What is this OEM you are talking about? Is it a cheaper version? With less features?
 
Hi,

Really sorry for the delay.

Your copy of W7 is definitely counterfeit, I've heard back from multiple experts now. You also have a cracked copy of Office 2003 installed I'm afraid:

Code: 
OGA Data-->
 Office Status: 114 [B]Blocked VLK 2[/B] 
Microsoft Office Professional Edição 2003 - 114 [B]Blocked VLK[/B] 2 
OGA Version: N/A, 0x80070002 
Signed By: N/A, hr = 0x80070002 
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

I'm guessing that also came installed with the computer when you bought it? Basically your seller has put a cracked copy of Office and Windows on the computer to save themselves money because they don't have to actually buy a license key.

About backup/format: I'd rather not do it because I have way too many files.
Click to expand...
That's perfectly understandable - I'm not expecting you to have any issues with an upgrade install to Windows 8 after looking at the log. You will need to buy Windows 8.1 PRO though in order to upgrade from your copy of Windows 7 Enterprise. Windows 8.1 standard can only upgrade from Home Premium/Starter.

Microsoft have a guide on how to upgrade to Windows 8 here: Upgrading to Windows 8.1 from Windows 7 - Windows Help

So, after looking in detail, your two options are:

- Buy a copy of Windows 8 Pro and upgrade to it. This is the easiest option IMO and will allow you to keep your files. There's no 'upgrade' version any more, but the full version can perform upgrades: http://www.amazon.co.uk/Microsoft-F...UTF8&qid=1408050583&sr=8-2&keywords=windows+8
- Buy a copy of Windows 7 and clean install. This will mean you will lose your data. You cannot upgrade because you have a copy of W7 Enterprise, and you cannot buy enterprise (it's only for businesses). If you purchase W7 Home Premium, you must clean install it. The OEM version is fine to buy, and has no less features.

Hope this helps!

Stephen
 
Stephen, I haven't forgot about this thread, I just had a sh*t week with no time to breath or think and I'll read and reply the last comments asap.
 
No worries, I'm not going anywhere. I understand completely and there's no rush.

Stephen
 
Welll, finally I'm able to take a look at this (Sorry for disappearing on you).

First thing first, Thank you a lot for your help througout all this ordeal, Stephen. I really appreciate every help you have given me.

Now, onto the matter: I'm looking into my options, but the Office 2003 being a cracked version will have to remain this way, for now. I can't afford this right now and it was not in my plans. I can live with it.
About the Windows, I made my mind, I'll upgrade to W8. There is no way I'm gonna do a clean install and I see no reason to buy and old build to do so, even though W8 sucks (yeah, I said it). Let's see if my impressions change when I get used to it, like you did, but all my experiences with this monstrosity have been a chore. Everything had 2-3 clicks added to get from point A to B. We will see...

I already saved the page with the tutorial and will look into the best way to proceed, right now I'm inclined to wait until my travel to order it from Amazon. Looking into it, I found those versions:
Windows 8.1 Pro System Builder OEM DVD 64-Bit
Microsoft Windows 8.1 Pro - Full Version

Is it ok to go with the first one? I saw you guys mentioned the OEM version...
Is there an alternative way to do it without having to buy a phisical copy? Just buying/upgrading/installing directly from the internet?
 
Not to worry, I understand real life gets in the way of these things! I'm still here :) You're more than welcome, glad I've been helpful! :D

Right then....

I've been doing some more research on Windows licensing and yuck, it's confusing... I've spent an hour or two looking over it all, and it still confuses me... But I've been doing some research, and it's all getting a bit confusing, but here is what I have found. If you purchase Windows 8.1, you won't get the option to keep your programs when you upgrade, only your files. If you purchase Windows 8 then you can keep programs, settings and files, and then upgrade to Windows 8.1 once you've installed Windows. I've just tested this on a virtual machine, and can confirm this.

However, you have a copy of Windows 7 Enterprise. That is a problem because it renders the above invalid. Microsoft creates the enterprise versions for businesses, and not generally consumers. This means they expect the install to be supported by an IT infrastructure and managed by an IT team. They do not expect it to be upgraded to a newer version of Windows, because that's not how it would be done in an enterprise environment. It's supposed to be a clean install. So.... unfortunately you're going to have to clean install Windows 8.

I sincerely apologise for not telling you that sooner however I only just realised that myself.

Both the OEM and full version are the same, but the OEM copy will only allow a clean install regardless of the version of Windows installed previously. If you don't want to purchase a physical copy, you can download it online. In Microsoft's tutorial here: Upgrading to Windows 8.1 from Windows 7 - Windows Help, they link to the Windows 8.1 Upgrade Assistant. If you download and run that, it will check your system for compatibility, and then offer you the option to buy Windows 8.1 there and then.

Sorry about this, there's nothing I can do about it I'm afraid...

Stephen
 
Wow, this was not what I wanted to hear...

I think I'm gonna hold the upgrade for a while, then. I know it's not the best option regarding the countefeit, but I can't deal with a clean install right now. It's years of history that I can't sort like this. I'll probably do it sometime in the future, probably with the online version (right now I don't even have a CD/DVD Driver on my desktop, since all the flat cables are being used on HDs).

Well, that's that, then, uhn? I'll prepare myself for the clean install and consequent erase of years of my life (*dramatic cue*).

Sorry for any inconvenience I may have caused, Stephen. I'll make sure to update you of any new development and bother you if new problems arise.

Thank you again, Stephen and Jared.
 
Last edited by a moderator:
Hi,

I understand that's not what you wanted to hear.

In all honesty, a clean install isn't as scary as you would imagine. I have done plenty of clean installs - it's scary the first time, but it becomes easier and easier.

Here is our clean install guide: https://www.sysnative.com/forums/wi...-install-windows-windows-7-windows-vista.html

Before you re-install, a good thing to do is take an image of your current drive using Macrium Reflect as a backup: Macrium Reflect FREE Edition - Information and download. That image is a complete clone of your HDD, and can be mounted as a virtual drive for data to be copied from. This is useful if you missed a folder when backing up before the clean install.

Keep me updated! :)

Stephen
 
Here is our clean install guide: https://www.sysnative.com/forums/wi...-install-windows-windows-7-windows-vista.html

Before you re-install, a good thing to do is take an image of your current drive using Macrium Reflect as a backup: Macrium Reflect FREE Edition - Information and download. That image is a complete clone of your HDD, and can be mounted as a virtual drive for data to be copied from. This is useful if you missed a folder when backing up before the clean install.

Keep me updated! :)

Stephen
Click to expand...
I'll take a look into it and see if I have what it takes to proceed. It's hard to ♪Let it go♫ from files that I'll probably never see or use again, but there is always that feeling on the back of your mind telling you that someday you'll need them. I'm borderline digital compulsive hoarder.
 
Last edited by a moderator:
Agraavan said:
I'll take a look into it and see if I have what it takes to proceed. It's hard to ♪Let it go♫ from files that I'll probably never see or use again, but there is always that feeling on the back of your mind telling you that someday you'll need them. I'm borderline digital compulsive hoarder.
Click to expand...
If you image it and keep the image on an external drive, then you will be able to access the whole HDD on the new system. You can mount the image and it will appear as if it was physically attached to the system, and you can browse it and copy from it
 
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