Windows Updates Fail - KB3057154, KB3060716, KB3071756

[Aura]

A recently installed package. Follow the instructions below please.

MiniToolBox

• Download MiniToolBox and move the executable file to your Desktop;
• Right-click on MiniToolBox.exe and select
  
  Run as Administrator;
• Check the following options:
  • List Installed Programs;
  • List Last 10 Event Viewer Errors;
    
    
• Once this is done, click on Go and wait for the scan to complete;
• Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

 

[mari]

View attachment MTB.txt

 

[Aura]

Uninstall the following programs please.

• Java 7 Update 60;
• Java 8 Update 5 (64-bit);
• Java SE Development Kit 8 Update 5;

 

[mari]

View attachment chkdsk.txt

 

[Aura]

Do you still have the error message on startup?

 

[mari]

yes, nothing has changed

 

[Aura]

Alright, then we'll run CHKDSK with the /R switch. However, this can take some time so I suggest you to run it overnight.

Check Disk (chkdsk)
Follow the instructions below to run a CHKDSK scan on your Windows partition;

• On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator
• On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
• On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
• Enter the command chkdsk /r (there's a space between "chkdsk" and "/r") and press on Enter;
• A message will be returned, stating that the drive cannot be locked because it's already in use, and you'll be asked if you want to schedule the scan for the next restart. Enter y and press on Enter;
• Restart your computer, and the chkdsk scan will be launched automatically;
• Once the chkdsk scan is complete and you're back in Windows, find the log in the Event Viewer and copy/paste it in your next reply;

WARNING: Depending on your hard drive (specs, free space, fragmentation, etc.) this scan can be relatively long to complete. Give it all the time it needs to finish. Do not interrupt it for any reason there is, or you might be damaging your drive in the process and make your Windows unbootable. It's suggested to let this scan run overnight or when you leave the house for a few hours (when you go to work for example). If you are running this scan on a laptop, don't forget to leave it plugged in;

 

[mari]

View attachment chkdsk.txt

 

[Aura]

Alright, do you still have the same error message on startup now?

 

[mari]

Unfortunately yes

 

[Aura]

Follow the Method 1 under Windows 7 in the following Microsoft Article.

https://support.microsoft.com/en-us/kb/2674065

 

[mari]

The first method does not help if I have to use another method?

 

[Aura]

Let's go back to Post #78.

https://www.sysnative.com/forums/wi...b3060716-kb3071756-post129587.html#post129587

Run the Startup Repair again, but this time, click on View Details at the end, and try to give me a picture of the error message (only part of it since it's too big to be displayed).

 

[mari]

I'm sorry but where should I look for View Details?

 

[Aura]

There :)

 

[mari]

https://drive.google.com/file/d/0BydkdwqHPkFjM29SdjNYWk45aFE/view?usp=sharing

 

[Aura]

I forgot to ask but, did that issue started after we solved your Windows Update issue and you managed to install the updates, or was it present before?

 

[mari]

This problem has already appeared earlier and he had a direct relationship with those updates that I could not install

 

[Aura]

Follow the instructions below please.

Windows Repair All-In-One
NOTE: Before following to step below, please disable your Antivirus software or any other real-time security software that you have enabled.

• Boot in Safe Mode with Networking;
• Download the portable version of Windows Repair All-In-One;
• Move the file (archive) on your Desktop, and extract it there;
• Go in the tweaking.com_windows_repair_aio folder, then Tweaking.com - Windows Repair folder, right-click on Repair_Windows.exe and select Run as Administrator;
• From there, click on the Next button until you are presented with an Open Repairs button and click on it;
• Let the Registry back up complete, and move on to the check-list window;
• Click on the Unselect All button at the bottom, then check the following items:
  • Reset Service Permissions;
  • Restore Important Windows Services;
  • Set Windows Services To Default Startup;
• Once done, click on the Start Repairs button and let the scan execute;
• If you are being prompted with a Security Warning, allow it to go through;
• Once the repair is complete, it'll ask you to restart your computer, please do it;

 

[mari]

I made all the steps but the problem still remains