[SOLVED] Windows updates fail - KB3071756, KB3060716 and KB2871997

[Nvidian]

Hi Aura,

I tried launching SFCFix with the Turn Windows Features On and Off window loaded.
The result was still the same. Here it is.

Thank you :)

 

[Aura]

Did you ever went in the Registry to find keys, values, modify anything?

 

[Nvidian]

Hi Aura,

I myself didn't modify anything in the registry. But this laptop was not mine to begin with, so I don't know if anything was done to it.

Thank you :)

 

[Aura]

Alright follow the instructions below please.

• Click on the Windows Start Menu, enter cmd then right-click on the icon and select Run as Administrator;
• In the command prompt, enter the following command:
  

  reg load HKEY_LOCAL_MACHINE\COMPONENTS C:\Windows\system32\config\COMPONENTS

Once done, try to run SFCFix with the SFCFixScript.txt file I provided once again please.

 

[Nvidian]

Hi Aura,

I tried that too. And the result was still the same.



Thank you :)

 

[Aura]

It looks like I'll have to make the changes myself. Follow the instructions below please.

• Click on the Windows Start Menu, enter cmd then right-click on the icon and select Run as Administrator;
• In the command prompt, enter the following command:
  

  net stop wuauserv

Once done, follow the instructions below please.

Retrieving the COMPONENTS Hive
Follow the instructions below to retrieve your COMPONENTS Hive and send me it.

• Open your Windows Explorer, and navigate to the C:\Windows\System32\Config folder;
• In this folder, find the COMPONENTS file (there's no extension), and copy it to your Desktop;
  Note: If you receive an error message saying that the COMPONENTS file is in use, restart your computer and try again. If the error message persist, let me know.
• Right-click on it, and select Send to... and choose Compressed (zipped) folder;
• Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

 

[Nvidian]

Hi Aura,

I stopped the Windows Update as you asked. Here is the link for the COMPONENTS file.

https://drive.google.com/file/d/0B6_YZYWGZx5lMEJHXzRhZTNUbm8/view?usp=sharing


Thank you :)

 

[Aura]

Alright follow the instructions below please.

Replacing the COMPONENTS Hive
Follow the instructions below to replace the COMPONENTS Hive.

• Download the attached COMPONENTS.zip file, and save it on your Desktop;
• Right-click on it, and select Extract all.... Once done, the folder with the COMPONENTS file will open. This will be your new COMPONENTS Hive.
• Navigate to the C:\Windows\System32\config folder;
• In it, find the COMPONENTS file and rename it to COMPONENTS_bak;
  Note: If you receive a message saying that the file is in use, restart your computer and try again.
• Once done, copy the new COMPONENTS file I sent you in the C;\Windows\System32\config folder;

COMPONENTS.zip

Once done, restart your computer please.

 

[Nvidian]

Hi Aura,

I have renamed the COMPONENTS file in the C:\Windows\System32\config folder and copied the one from your link into that folder. What now?

Thank you:)

 

[Aura]

Now follow the instructions back in Post #10 and let me know if the update installs or not. If not, upload the two files mentionned in the post please.

 

[Nvidian]

Hi Aura,

All the updates were installed. Thank you, you are the best! :smile9:

 

[Aura]

No problem Nvidian, you are welcome :)