[SOLVED] Windows7 update fails with error [WindowsUpdate_80073701" "WindowsUpdate_dt000]

Re: Windows7 update fails with error [WindowsUpdate_80073701" "WindowsUpdate_dt000]

Please zip it up and use a file sharing service like Sendspace or Dropbox to upload it.
 
Re: Windows7 update fails with error [WindowsUpdate_80073701" "WindowsUpdate_dt000]

softwaremaniac said:
Please zip it up and use a file sharing service like Sendspace or Dropbox to upload it.
Click to expand...
Sorry, I was editing my post. Here's what I said in it: "I tried to delete the file to reset it to a clean state, and then update, which fails promptly. I noticed that even after it's failed "Windows Module Installer" is increasing in memory usage in task manager and CBS.Log is increasing in size, and continuing to do so regardless of the windows updater already being in a failed state."

The file is always being held in use by the WMI process - should I just terminate the process and send over what it has?

I've went ahead and included the smaller one I got by doing the above.

Dropbox - CBS.zip
 
Re: Windows7 update fails with error [WindowsUpdate_80073701" "WindowsUpdate_dt000]

FRST Registry Search
 1. Click your Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps.
5. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
7. Copy and paste KB4338818 into the Search box and click the Search Registry button.
8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
9. You may close any remaining open windows now.
 
Re: Windows7 update fails with error [WindowsUpdate_80073701" "WindowsUpdate_dt000]

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try updates and if any fail, attach CBS.log.
 

Attachments

Re: Windows7 update fails with error [WindowsUpdate_80073701" "WindowsUpdate_dt000]

Update succeeded! I assume everything is good now? :)
 

Attachments

Re: Windows7 update fails with error [WindowsUpdate_80073701" "WindowsUpdate_dt000]

Thank you so much for your help :) Happy Holidays!
 
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