[SOLVED] [WinServer2012R2Upd3] amd64 update issue error code 80073712

[BrianDrab]

Re: Windows Server 2012 R2 Update 3 - amd64 update issue error code 80073712

Repeat the following.

SFC Scan
1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

 

[aeroproject]

Re: Windows Server 2012 R2 Update 3 - amd64 update issue error code 80073712

C:\Users\Administrator>sfc /scannow

Beginning system scan.  This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.


Windows Resource Protection did not find any integrity violations.


C:\Users\Administrator>

Download cbs.zip from Sendspace.com - send big files the easy way

 

[BrianDrab]

Re: Windows Server 2012 R2 Update 3 - amd64 update issue error code 80073712

Thanks. Please do the following.

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Right-click on the Start
   
   button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
   Dism /Online /Cleanup-Image /RestoreHealth
3. Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
   copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
   
4. Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
   Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

 

[aeroproject]

Re: Windows Server 2012 R2 Update 3 - amd64 update issue error code 80073712

C:\Users\Administrator>DISM /RestoreHealth Scan

Error: 87


DISM doesn't recognize the command-line option "Scan".
For more information, refer to the help by running DISM.exe /?.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log


C:\Users\Administrator>

C:\Users\Administrator>Dism /Online /Cleanup-Image /RestoreHealth


Deployment Image Servicing and Management tool
Version: 6.3.9600.17031


Image Version: 6.3.9600.17031


[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was
 repaired.
The operation completed successfully.


C:\Users\Administrator>

Download cbs.zip from Sendspace.com - send big files the easy way

 

[BrianDrab]

Re: Windows Server 2012 R2 Update 3 - amd64 update issue error code 80073712

Check for Windows Updates and install any that are available. If one of them fails, please zip/attach your CBS.log.

 

[aeroproject]

Re: Windows Server 2012 R2 Update 3 - amd64 update issue error code 80073712

All installed smoothly, restarted the server and checked again. No outstanding updates.

Thank you.

 

[BrianDrab]

Re: Windows Server 2012 R2 Update 3 - amd64 update issue error code 80073712

No problem. Thank you for your patience.