[SOLVED] [WinServer2012R2Upd3 x64] Error While trying to update

Re: Error While trying to update Windows Server 2012

May I confirm that you have a properly licensed copy of Windows and a properly licensed copy of Microsoft Office?

Also, please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Re: Error While trying to update Windows Server 2012

previous CBS log states
lack of memory for non start of the service

Roy
 
Re: Error While trying to update Windows Server 2012

BrianDrab said:
May I confirm that you have a properly licensed copy of Windows and a properly licensed copy of Microsoft Office?

Also, please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
Click to expand...

Hi

Check the below results

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-08-27 09:41:30.068
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .txt script file at C:\Users\Administrator.TC-SER-2\Desktop\SFCScript.txt [0]








FileScan:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-08-27 09:41:38.072
Script hash: CUyDoysWCc2Og++96nQXEFvWUcYnIXpwJ5zzWyNbrUI=
----------------------EOF-----------------------
 
Unfortunately it appears you may have an unlicensed copy of Windows and/or Office on this server. For Sysnative's and my protection, I am unable to assist you further in this forum unless the software is removed or licensed. I hope you understand.
 
BrianDrab said:
Unfortunately it appears you may have an unlicensed copy of Windows and/or Office on this server. For Sysnative's and my protection, I am unable to assist you further in this forum unless the software is removed or licensed. I hope you understand.
Click to expand...

Hi
Thank you for your support

please note that my windows is licensed and we have open license agreement with Microsoft

If you see in the logs that my Windows license is not vaild , please let me know and I will contact Microsoft for that
 
I believe it is Microsoft Office that is unlicensed. If that is the case and we are able to remove that program we can continue to troubleshoot.
 
Please do the following.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop. You can use the one you already have downloaded.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

BrianDrab said:
Please do the following.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop. You can use the one you already have downloaded.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
Click to expand...

Thank you

Please find the requested file MEGA
 
OK. Check for Windows Updates again. After it fails, please do the following. Please also note bullet#6.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop. You can use the one you already have downloaded.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. There will also be a file on your desktop named in the format of DD.MM.YYYY_HH.MM.SS.zip. Please upload this and provide a link as to it as well.
 

Attachments

BrianDrab said:
OK. Check for Windows Updates again. After it fails, please do the following. Please also note bullet#6.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop. You can use the one you already have downloaded.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. There will also be a file on your desktop named in the format of DD.MM.YYYY_HH.MM.SS.zip. Please upload this and provide a link as to it as well.
Click to expand...

Hi

Please find the requested files in the link MEGA

Fix result of Farbar Recovery Scan Tool (x64) Version: 20-08-2017
Ran by Administrator (30-08-2017 08:58:30) Run:4
Running from C:\Users\Administrator.TC-SER-2\Desktop
Loaded Profiles: Administrator (Available Profiles: Administrator & MSSQL$MICROSOFT##WID & Classic .NET AppPool & .NET v4.5 & .NET v2.0 & .NET v4.5 Classic & .NET v2.0 Classic)
Boot Mode: Normal
==============================================


fixlist content:
*****************
zip: C:\Windows\System32\winevt\Logs\
*****************


================== Zip: ===================
C:\Windows\System32\winevt\Logs\ -> copied successfully to C:\Users\Administrator.TC-SER-2\Desktop\30.08.2017_08.58.30.zip
=========== Zip: End ===========


==== End of Fixlog 08:58:46 ====
 
Thanks for the information. I would like to have you do a few things.

1. Please uninstall GFI WebMonitor 10 until we resolve your issue.
2. Please zip/attach the following two logs.
C:\Windows\WindowsUpdate.log
C:\Windows\SoftwareDistribution\ReportingEvents.log

3. Currently your DNS servers are set to 172.16.10.2. Can you tell me what this points to? Is it a firewall? Another server?

Thanks.
 
BrianDrab said:
Thanks for the information. I would like to have you do a few things.

1. Please uninstall GFI WebMonitor 10 until we resolve your issue.
2. Please zip/attach the following two logs.
C:\Windows\WindowsUpdate.log
C:\Windows\SoftwareDistribution\ReportingEvents.log

3. Currently your DNS servers are set to 172.16.10.2. Can you tell me what this points to? Is it a firewall? Another server?

Thanks.
Click to expand...


Hi
Thank you for your support
Sorry for the delay as I was trying to reach GIP Webmonitor Support cause I face issue during uninstall, I will finalize it with them soon, I will update you once I uninstall it.

Please find the logs in this link MEGA

For the DNS it is pointing to the Domain Controler, which has DNS installed on it.

Thank you
 
BrianDrab said:
OK, let me know once you get that uninstalled.

Also, please let me know if you are able to download the environment.cab from the following location.
https://sls.update.microsoft.com/SL...0?CH=705&L=en-US&P=&PT=0x7&WUA=7.9.9600.18235
Click to expand...



Hi

I would like to inform you that after removing GFI, Windows update starts working again and the issue I was facing in browsing " Your connection is not secure" solved as well.

Seems that GFI caused a lot of trouble,

Many thanks for your contribution and support on my issue :rofl12:
 
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