WS2016 DISM Error "The array bounds are invalid"

S

savas82

Active member
Joined
Oct 22, 2024
Posts
37
Hi,

sfc /scannow result is clean

But when i used dism . I got this error.

I can't install any windows server update file .

It gives me error "this update is not applicable to your computer".

I need help about this.


C:\Windows\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

[==========================100.0%==========================]
Error: 1734

The array bounds are invalid.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
 

Attachments

Hi @savas82,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team
 
Hi and welcome to Sysnative,

Step 1. Download
67139f7e69a58-SFCFix-ico.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
67139f52b3c1e-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

It worked perfectly. DISM is restored now

but I cant install Windows Server 2016 Update File. I have 2 same dell server. I installed this update to other one. but still I cant install this update.>

KB5044293
 

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  • Error.webp
    Error.webp
    29.1 KB · Views: 3
Is KB5043124 (SSU) correctly installed, I see that update as well in your screenshot.
 
Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Follow these instructions to install an update with DISM.
  • Open the Start menu of Windows and type CMD.
  • When you see Command Prompt on the list, select the option Run as administrator.
  • Copy and paste the following command into it, and press enter. (Leave the CMD window open!)
Code: 
MD C:\WUTemp
  • Now, download the following update (KB5005043) to: C:\WUTemp - Or copy this file from the download directory to C:\WUTemp. (Important!)
    Downloadlink: KB5005043
  • Copy and paste the following commands one at a time into the command prompt and press enter after each.
Code: 
CD C:\WUTemp
EXPAND.exe windows10.0-kb5005043-x64_6e39252b88646ca55582da59e6f86a021d8b6ddd.msu -f:* C:\WUTemp
DISM.exe /Online /Add-Package /PackagePath:C:\WUtemp\Windows10.0-KB5005043-x64.cab
  • Let me know if it says it was successful or if there are any errors. Or take a screenshot of the command prompt window and paste it into your next reply.
 
C:\WUTemp>DISM.exe /Online /Add-Package /PackagePath:C:\WUtemp\Windows10.0-KB5005043-x64.cab

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

Processing 1 of 1 - Adding package Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.4583.1.3
[==========================100.0%==========================]

Error: 0x800f081e

The specified package is not applicable to this image.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
 

Attachments

  • dism.log
    dism.log
    815.3 KB · Views: 1
  • dism_error.webp
    dism_error.webp
    69.2 KB · Views: 2
Rich (BB code): 
2024-10-25 12:36:28, Error                 DISM   DISM Package Manager: PID=10276 TID=11568 Failed while processing command add-package. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f081e)
2024-10-25 12:36:28, Info                  DISM   DISM Package Manager: PID=10276 TID=11568 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine

Please provide the latest CBS logs as well, run also the following tool again.

Download
61f7aba7309a1-ComponentsScanner_Icon.png
ComponentsScanner and save it to your desktop.
  • Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
  • Follow the on-screen instructions.
  • Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
  • Post the logfile ComponentsScanner.txt as attachment into your next reply.
 
Maxstar said:
Rich (BB code): 
2024-10-25 12:36:28, Error                 DISM   DISM Package Manager: PID=10276 TID=11568 Failed while processing command add-package. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f081e)
2024-10-25 12:36:28, Info                  DISM   DISM Package Manager: PID=10276 TID=11568 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine

Please provide the latest CBS logs as well, run also the following tool again.

Download
61f7aba7309a1-ComponentsScanner_Icon.png
ComponentsScanner and save it to your desktop.
  • Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
  • Follow the on-screen instructions.
  • Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
  • Post the logfile ComponentsScanner.txt as attachment into your next reply.
Click to expand...
Sorry for delay.
 

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Hi,

Follow these instructions to install an update with DISM.
  • Open the Start menu of Windows and type CMD.
  • When you see Command Prompt on the list, select the option Run as administrator.
  • Copy and paste the following command into it, and press enter. (Leave the CMD window open!)
Code: 
MD C:\WUTemp
  • Now, download the following update (KB5017095) to: C:\WUTemp - Or copy this file from the download directory to C:\WUTemp. (Important!)
    Downloadlink: KB5017095
  • Copy and paste the following commands one at a time into the command prompt and press enter after each.
Code: 
CD C:\WUTemp
EXPAND.exe windows10.0-kb5017095-x64_62314b87d461b2e0005bc272b637be4b86a2753b.msu -f:* C:\WUTemp
DISM.exe /Online /Add-Package /PackagePath:C:\WUtemp\Windows10.0-KB5017095-x64.cab
  • Let me know if it says it was successful or if there are any errors. Or take a screenshot of the command prompt window and paste it into your next reply.
 
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