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[SOLVED] WS2019 - 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT (xa-app-srv12)
Moderator, Windows Update Expert, Security Analyst
Staff member
Yes please try to update again.
An error occured again. Attached the CBSLogs.
Moderator, Windows Update Expert, Security Analyst
Staff member
Please post the latest CBS_persist log as well.
Moderator, Windows Update Expert, Security Analyst
Staff member
Please open an elevated prompt, run the following commands and post the result.
Code:
DISM /online /cleanup-image /AnalyzeComponentStore
DISM /online /cleanup-image /StartComponentCleanup
Here is the output:
Moderator, Windows Update Expert, Security Analyst
Staff member
Please boot the server into the
Recovery Environment and run the following command and post the result.
Code:
DISM /Image:d:\ /Cleanup-Image /RevertPendingActions /scratchdir:d:\windows\temp
Will do that in 2 Weeks. Thanks for your help today!
Moderator, Windows Update Expert, Security Analyst
Staff member
That's fine I'll see your message then with the result. Could you please post the latest DISM log to look at as well in the meantime.
Hi there,
here is the output.
Moderator, Windows Update Expert, Security Analyst
Staff member
Hi,
Please run this command again, but boot the server into the Recovery Environment.
Follow these instructions to boot the server into the Recovery Environment
Info: Use WinRE to troubleshoot startup issues - Windows Server
Boot the server from the correct Windows Server ISO , you can also use an evaluation version of the ISO - which you can download from the Evaluation Center .
When the setup screen appears click Next and Repair your computer , in the next screen select Troubleshoot and subsequently the Command Prompt .
Run the following command to find the drive letter of the Windows partition:
Now run the following command: (replace D: with the correct driveletter which showed by the previous command ).
Code:
DISM /Image:D:\ /Cleanup-Image /RevertPendingActions /scratchdir:D:\windows\temp
Normally you will see the following message:
Reverting pending actions from the image...
The operation completed. Any revert of pending actions will be attempted after reboot.
The operation completed successfully.
Please post the result, especially when you get another (error) message.
Same error.. Any other options ?
Moderator, Windows Update Expert, Security Analyst
Staff member
Hi,
You could run the following command from the RE environment as well, save the complete result as text file and attach it to your next post.
Code:
DISM /Image:D:\ /ScratchDir:X:\Scratch /get-packages /format:list
Hi there,
not possible.. any other options ?
Moderator, Windows Update Expert, Security Analyst
Staff member
Hi,
Please run this command when the server is booted normally.
Code:
DISM /online /get-packages /format:table > "%userprofile%\desktop\Packages.txt"
Hi,
here is the output:
Deployment Image Servicing and Management tool
Version: 10.0.17763.1697
Image Version: 10.0.17763.3165
Packages listing:
------------------------------------------------------------------------------------------------------------- | ---------- | --------------- | -------------------
Package Identity | State | Release Type | Install Time
------------------------------------------------------------------------------------------------------------- | ---------- | --------------- | -------------------
Microsoft-Windows-FodMetadata-Package~31bf3856ad364e35~amd64~~10.0.17763.1 | Installed | Feature Pack | 9/15/2018 9:08 AM
Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~10.0.17763.1 | Installed | Foundation | 9/15/2018 7:21 AM
Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~11.0.17763.1 | Installed | OnDemand Pack | 9/15/2018 9:08 AM
Microsoft-Windows-LanguageFeatures-Basic-en-us-Package~31bf3856ad364e35~amd64~~10.0.17763.1 | Installed | OnDemand Pack | 9/15/2018 9:08 AM
Microsoft-Windows-LanguageFeatures-Handwriting-en-us-Package~31bf3856ad364e35~amd64~~10.0.17763.1 | Installed | OnDemand Pack | 9/15/2018 9:08 AM
Microsoft-Windows-LanguageFeatures-OCR-en-us-Package~31bf3856ad364e35~amd64~~10.0.17763.1 | Installed | OnDemand Pack | 9/15/2018 9:09 AM
Microsoft-Windows-LanguageFeatures-Speech-en-us-Package~31bf3856ad364e35~amd64~~10.0.17763.1 | Installed | OnDemand Pack | 9/15/2018 9:09 AM
Microsoft-Windows-LanguageFeatures-TextToSpeech-en-us-Package~31bf3856ad364e35~amd64~~10.0.17763.1 | Installed | OnDemand Pack | 9/15/2018 9:09 AM
Microsoft-Windows-MediaPlayer-Package~31bf3856ad364e35~amd64~~10.0.17763.1 | Installed | OnDemand Pack | 9/15/2018 9:08 AM
Microsoft-Windows-NetFx3-OnDemand-Package~31bf3856ad364e35~amd64~~10.0.17763.1 | Installed | OnDemand Pack | 4/27/2021 11:23 AM
Microsoft-Windows-Security-SPP-Component-SKU-ServerStandard-GVLK-Package~31bf3856ad364e35~amd64~~10.0.17763.1 | Installed | Feature Pack | 9/15/2018 9:11 AM
Microsoft-Windows-Server-LanguagePack-Package~31bf3856ad364e35~amd64~de-DE~10.0.17763.1 | Installed | Language Pack | 4/28/2021 8:23 AM
Microsoft-Windows-Server-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~10.0.17763.1 | Installed | Language Pack | 9/15/2018 9:07 AM
Microsoft-Windows-Server-LanguagePack-Package~31bf3856ad364e35~amd64~es-ES~10.0.17763.1 | Installed | Language Pack | 4/28/2021 10:29 AM
Microsoft-Windows-Server-LanguagePack-Package~31bf3856ad364e35~amd64~pl-PL~10.0.17763.1 | Installed | Language Pack | 4/28/2021 9:12 AM
Microsoft-Windows-Server-LanguagePack-Package~31bf3856ad364e35~amd64~zh-CN~10.0.17763.1 | Installed | Language Pack | 4/28/2021 7:46 AM
Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64~~10.0.17763.1 | Installed | Feature Pack | 9/15/2018 7:21 AM
Microsoft-Windows-ServerCore-SKU-Foundation-Package~31bf3856ad364e35~amd64~~10.0.17763.1 | Installed | Feature Pack | 9/15/2018 7:21 AM
Microsoft-Windows-TabletPCMath-Package~31bf3856ad364e35~amd64~~10.0.17763.1 | Installed | OnDemand Pack | 9/15/2018 9:09 AM
Microsoft-Windows-Xps-Xps-Viewer-Opt-Package~31bf3856ad364e35~amd64~~10.0.17763.1 | Installed | OnDemand Pack | 9/15/2018 9:08 AM
OpenSSH-Client-Package~31bf3856ad364e35~amd64~~10.0.17763.1 | Installed | OnDemand Pack | 9/15/2018 9:09 AM
Package_for_DotNetRollup~31bf3856ad364e35~amd64~~10.0.3650.3 | Superseded | Update | 8/7/2020 3:49 AM
Package_for_DotNetRollup~31bf3856ad364e35~amd64~~10.0.4435.1 | Superseded | Update | 11/11/2021 10:16 AM
Package_for_DotNetRollup~31bf3856ad364e35~amd64~~10.0.4465.4 | Superseded | Update | 2/1/2022 11:45 AM
Package_for_DotNetRollup~31bf3856ad364e35~amd64~~10.0.4470.1 | Superseded | Update | 3/1/2022 10:35 AM
Package_for_DotNetRollup~31bf3856ad364e35~amd64~~10.0.4494.3 | Superseded | Update | 4/19/2022 1:06 PM
Package_for_DotNetRollup~31bf3856ad364e35~amd64~~10.0.4510.2 | Superseded | Update | 5/13/2022 1:56 PM
Package_for_DotNetRollup~31bf3856ad364e35~amd64~~10.0.4515.1 | Installed | Update | 6/19/2022 8:37 PM
Package_for_KB4486153~31bf3856ad364e35~amd64~~10.0.1.2752 | Installed | Update | 4/27/2021 10:21 AM
Package_for_KB4535680~31bf3856ad364e35~amd64~~10.0.1.0 | Installed | Security Update | 1/15/2021 10:23 AM
Package_for_KB4566424~31bf3856ad364e35~amd64~~17763.1394.1.4 | Installed | Security Update | 8/7/2020 3:49 AM
Package_for_KB4577586~31bf3856ad364e35~amd64~~10.0.1.6 | Installed | Update | 4/26/2021 10:48 PM
Package_for_KB4587735~31bf3856ad364e35~amd64~~17763.1574.1.2 | Installed | Security Update | 1/15/2021 9:47 AM
Package_for_KB4589208~31bf3856ad364e35~amd64~~10.0.2.4 | Installed | Update | 4/26/2021 1:15 PM
Package_for_KB4598480~31bf3856ad364e35~amd64~~17763.1690.1.0 | Installed | Security Update | 1/25/2021 10:18 AM
Package_for_KB5001404~31bf3856ad364e35~amd64~~17763.1876.1.1 | Installed | Security Update | 4/26/2021 1:15 PM
Package_for_KB5003243~31bf3856ad364e35~amd64~~17763.1934.1.2 | Installed | Security Update | 5/14/2021 8:04 AM
Package_for_KB5003711~31bf3856ad364e35~amd64~~17763.1990.1.2 | Installed | Security Update | 6/17/2021 6:16 AM
Package_for_KB5005112~31bf3856ad364e35~amd64~~17763.2111.1.0 | Installed | Security Update | 8/11/2021 6:42 PM
Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.1397.1.5 | Superseded | Security Update | 8/7/2020 3:59 AM
Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.2366.1.5 | Superseded | Security Update | 1/4/2022 9:30 AM
Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.2452.1.5 | Superseded | Security Update | 2/1/2022 11:45 AM
Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.2565.1.7 | Superseded | Security Update | 3/1/2022 10:35 AM
Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.2686.1.6 | Superseded | Security Update | 3/24/2022 3:05 PM
Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.2803.1.3 | Superseded | Security Update | 4/20/2022 7:16 AM
Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.2928.1.6 | Superseded | Security Update | 5/13/2022 1:56 PM
Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.3046.2.15 | Installed | Security Update | 7/18/2023 8:08 AM
Package_for_ServicingStack_2262~31bf3856ad364e35~amd64~~17763.2262.1.2 | Installed | Update | 11/17/2021 11:51 AM
Package_for_ServicingStack_2350~31bf3856ad364e35~amd64~~17763.2350.1.0 | Installed | Security Update | 12/15/2021 10:07 AM
Package_for_ServicingStack_2510~31bf3856ad364e35~amd64~~17763.2510.1.2 | Installed | Update | 3/1/2022 9:01 AM
Package_for_ServicingStack_2744~31bf3856ad364e35~amd64~~17763.2744.1.2 | Installed | Update | 4/19/2022 1:18 PM
Package_for_ServicingStack_2865~31bf3856ad364e35~amd64~~17763.2865.1.1 | Installed | Update | 5/13/2022 10:05 AM
Package_for_ServicingStack_2980~31bf3856ad364e35~amd64~~17763.2980.1.0 | Installed | Update | 6/19/2022 5:41 PM
Package_for_ServicingStack_3100~31bf3856ad364e35~amd64~~17763.3100.1.0 | Installed | Update | 7/13/2022 9:30 AM
Package_for_ServicingStack~31bf3856ad364e35~amd64~~17763.2170.1.0 | Installed | Security Update | 9/15/2021 3:44 PM
The operation completed successfully.
Moderator, Windows Update Expert, Security Analyst
Staff member
Open an elevated command prompt and run the following command.
Code:
reg load HKLM\COMPONENTS C:\Windows\System32\Config\COMPONENTS
Open regedit and navigate to HKLM\COMPONENTS, is there a value with the name
StoreDirty ?
Hi,
no there isn't one.
Moderator, Windows Update Expert, Security Analyst
Staff member
Great, could you please check if the following file still exists: %windir%\winsxs\pending.xml
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