[SOLVED] WU fails installing KB5032339 with Error code: (0x80073712)

[Maxstar]

Hi,

Please post a new copy of the COMPONENTS hive and the SideBySide (SBS) hive.

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Export SBS (SideBySide) hive

• Click on the Start button and type regedit
• When you see regedit on the list, right-click on it and select Run as administrator.
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
  

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide

• Once selected, click File > Export....
• Change the Save as type: to Registry Hive Files (*.*).
  
  
  
  
  
• Name this file SideBySide (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send > Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[Pixel8Tor]

Sorry this is such a bear. Here's new files:

 

[Maxstar]

Hi,

Step 1. Download

Acelogix RegBak (Portable) to create a backup of the registry.

• Extract RegBak.zip and right-click regbak64.exe and select "Run as administrator".
• Click on the button New backup and choose the location where you want to save the backup.
• Optional: enter a description for this backup.
• Now click on the option "Click here to view details".
• Ensure the option Select hives not loaded by Windows is checked, to be sure the following items are included in the backup.
  
  
• Click Ok to save these settings and press Start to create the backup.
• When completed you will see the message: Finished successfully.

Step 2. Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

 

[Pixel8Tor]

Here's SFCFix.txt

 

[Maxstar]

Great, please attempt to update again and post the result. If it fails attach a new copy of the CBS logs.

 

[Pixel8Tor]

Run WU

Installing - KB5032339

pending restart

====Reboot====

Check WU

"You're up to date"

Success!!!

Any cleanup I need to do?

Thanks for your persistence. Donation on the way!

 

[Maxstar]

You're welcome. Glad to hear the .NET Framework update installed without any issues after the last fix..

You can remove FRST with the instructions below. SFCFix can be removed manually.

Follow the instructions below to remove

FRST and all the log files.

• Rename the file FRST64.exe to uninstall.exe and run it as Administrator.
• This will remove all files and folders created by FRST and the tool itself.
• To complete this the system must be restart.

Thanks for your donation to Sysnative.
I will mark this thread as solved.