Windows Update error leads to DISM error (0x800F081F)

E

Excellion06

Member
Joined
Sep 14, 2015
Posts
17
Hello everyone !

So err ... Where to start ?
First of all, i'm french so sorry if my english accent is bad :/

Umh ... I've been struggling for 4 full days now, and didn't found any solutions to my problem.
So here it is :

My computer have something like 25 importants updates to do, but every times leads to an error.
(Sometimes, it didn't even mention the error but when i restarted my computer, it installed the update before cancelling it (probably due to the same error))
I'm with Windows 8.

For me, they're not really important because i can still use my computer the way i need (to work & play) but last week, i decided to take care of this problem.

After a few research, i saw that i needed to launch a prompt as an admin, and put the following commands :

• sfc /scannow -> Everything is clear and good to go
• dism /online /cleanup-image /scanhealth -> Same here
• dism /online /cleanup-image /restorehealth -> 2 differents problems

Problem 1 - Error 1726 : The remote procedure call failed. So I looked for "Remote Procedure Call (RPC) Locater" and manually launched it and i think it's fine because dism /restorehealth now pass beyond the 20% and goes fully to 100%
Problem 2 - At the end, i get "The restore operation failed. Either the repair source was not found or the component store cannot be repaired." with error:0x800f081f.

When i look at the dism.log, i find this :

Code: 
Checking System Update Readiness.

(p)    CSI Payload Corrupt            amd64_microsoft-windows-ie-behaviors_31bf3856ad364e35_11.0.9600.17498_none_407ebddfd50a0728\iepeers.dll
Repair failed: Missing replacement payload.


Summary:
Operation: Detect and Repair 
Operation result: 0x0
Last Successful Step: Entire operation completes.
Total Detected Corruption:    1
    CBS Manifest Corruption:    0
    CBS Metadata Corruption:    0
    CSI Manifest Corruption:    0
    CSI Metadata Corruption:    0
    CSI Payload Corruption:    1
Total Repaired Corruption:    0
    CBS Manifest Repaired:    0
    CSI Manifest Repaired:    0
    CSI Payload Repaired:    0
    CSI Store Metadata refreshed:    True


So i've been googling for "amd64_microsoft-windows-ie-behaviors_31bf3856ad364e35_11.0.9600.17498_none_407ebddfd50a0728\iepeers.dll" but it didn't gave my any result, and now i'm completly lost and i don't know what to do ...

I hope i've been clear enough and that you guys will help me !
Let me know if you need something else !


PS : Sorry if my post doesn't follow the rules of the forum, i'm just awfully tired of this and don't know what to do anymore ...
 
Hi Excellion06,

Welcome to Sysnative!

Please work your way through the following:

bMTzsQ3.png
SFCFix Script (.zip)

Warning: This fix is intended for use on this particular machine. Do not use this fix on any other machine; doing so may cause damage to your Operating System. If you are not the original poster and require assistance, please start your own topic.

  • Please download SFCFix and save the file to your Desktop.
  • Download View attachment SFCFix.zip and save this file to your Desktop.
  • Note: Ensure this file is named SFCFix.zip. Do not rename the file.
  • Close all open windows.
  • SFCFix.exe
    bMTzsQ3.png
    and SFCFix.zip
    49i66Jv.png
    should both be present on your Desktop.
  • Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  • SFCFix will now process the script. Upon completion, a file (SFCFix.txt) will be created on your Desktop.
  • Copy the contents of the file and paste in your next reply.

MgeHyNE.png
DISM /RestoreHealth

  • Press the Windows Key
    pdKOQKY.png
    + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the three bold lines below and paste into the Notepad document:

    dism /online /cleanup-image /restorehealth
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
    del %0

  • Click Format. Ensure Wordwrap is unchecked.
  • Click File, Save As and name the file dism.bat.
  • Select All Files as the Save as type. Save the file to your Desktop.
  • Locate dism.bat
    lmRDSkT.png
    on your Desktop. Right-click the file and click
    AVOiBNU.jpg
    Run as administrator.
  • Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
  • Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.
 
Thank you.

Please run Windows Update and attempt installation of available updates. Let me know if the updates install.
 
Well, the updates have no problems downloading, but when installing, it seems to infinite loop around 85% ...
Then, when i reboot, Windows try to install them and give up (probably cause installation wasn't complete)

I'm actually trying again, i'll let you know if things changes !
 
Hi Excellion06,

Let's perform a fresh SFC scan if the updates fail to install:

MgeHyNE.png
SFC /Scannow

  • Press the Windows Key
    pdKOQKY.png
    + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the three bold lines below and paste into the Notepad document:

    sfc /scannow
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
    del %0

  • Click Format. Ensure Wordwrap is unchecked.
  • Click File, Save As and name the file sfcscannow.bat.
  • Select All Files as the Save as type. Save the file to your Desktop.
  • Locate sfcscannow.bat
    lmRDSkT.png
    on your Desktop. Right-click the file and click
    AVOiBNU.jpg
    Run as administrator.
  • Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
  • Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.
 
Hi Excellion06,

SFC is not reporting any issues:
Code: 
2015-09-18 21:45:47, Info                  CSI    00000963 [SR] Verify complete
2015-09-18 21:45:47, Info                  CSI    00000964 [SR] Repairing 0 components
2015-09-18 21:45:47, Info                  CSI    00000965 [SR] Beginning Verify and Repair transaction
2015-09-18 21:45:47, Info                  CSI    00000966 [SR] Repair complete

I'd like you to run DISM again as the log supplied in your previous post does not appear to be for the latest run.

MgeHyNE.png
DISM /RestoreHealth

  • Press the Windows Key
    pdKOQKY.png
    + r on your keyboard at the same time. Type Notepad and click OK.
  • Copy the three bold lines below and paste into the Notepad document:

    dism /online /cleanup-image /restorehealth
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
    del %0

  • Click Format. Ensure Wordwrap is unchecked.
  • Click File, Save As and name the file dism.bat.
  • Select All Files as the Save as type. Save the file to your Desktop.
  • Locate dism.bat
    lmRDSkT.png
    on your Desktop. Right-click the file and click
    AVOiBNU.jpg
    Run as administrator.
  • Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
  • Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.
 
Hi Excellion06,

The latest log looks good. Please attempt to install one update. When the update fails, please do the following immediately after:

  • Provide the name of the update (KB number)
  • Associated error code
  • ZIP up and attach/upload C:\Windows\WindowsUpdate.log
  • ZIP up and attach/upload C:\Windows\Logs\CBS\CBS.log
 
BrianDrab said:
Any time both logs are clear and the OP is still having issues installing updates I do the following.

Step#1 - Run Windows Repairs
*Warning:* this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
1. *Download *Windows Repair (All-in-One) Portable (Download Tweaking.com - Windows Repair Portable 3.5.1) to your desktop.
2. Once the file is downloaded, *right-click *on the file on your desktop and choose *Extract All*...
Image: https://dl.dropboxusercontent.com/u...dows Repair (All-in-One) Portable/Extract.JPG
3. Keep the defaults and click the *Extract *button.
4. A folder named *tweaking.com_windows_repair_aio *will be extracted to the desktop. Once the extraction is complete the folder will open.
5. Inside this folder, there is a folder named *Tweaking.com - Windows Repair. *Open this folder as well.
Image: https://dl.dropboxusercontent.com/u...dows Repair (All-in-One) Portable/Capture.JPG


6. *Double-click *on *Repair_Windows.exe *to open. Note: Please make sure all of your programs are closed and anything you were working on is saved as we will be rebooting.
7. When the program opens, click the *Repairs *tab and click the *Open Repairs* button.
8. A *backup *of your *registry *will be made. After a few moments you will have many options from which you can choose.
9. Please click the *Unselect All *button and then click to *enable *only the following ones:

14 - Remove Temp Files
17 - Repair Windows Updates


10. Ensure the Restart check box is selected and click the *Start Repairs *button in the lower right of the screen. This may take some time to run so be patient.
Image: https://dl.dropboxusercontent.com/u...l-in-One) Portable/StartRepairsWithReboot.JPG
11. Once the fixes are complete you will be prompted to restart your machine. Answer *Yes.
*
Please check for updates once this is complete. It may take a very long time to check the first time since we cleared out the download history. I've seen it take upwards of 4 hours so please don't be alarmed and let it finish. Let me know which updates show that need installed.
Click to expand...

Hello BrianDrab !
Thanks for your instructions, but it didn't work :/

Here's the list of all the updates I have to do :
Notes : My Windows is in French so sorry if it's not very well translated ; All the updates ID have the letters "KB" in front of their names ; If not mentionned, the updates is for the same thing that the line above.

Code: 
[B]Important[/B]

- 3087038 - cumulative security for Internet Explorer 11
- 3087040 - security for Internet Explorer Flash Player

- 2966826 - security for Microsoft .Net Framework 3.5
- 2972103
- 2972213
- 2973114
- 2979573
- 3023219
- 3072307

- 2978041 - security for Microsoft .net Framework 4.5.1 & 4.5.2
- 2987126
- 2979576
- 3023222
- 3074228
- 3074548

- 3004365 - security for processor x64
- 3045755
- 3045999
- 3055642
- 3059317
- 3060716
- 3061512
- 3061518
- 3067505
- 3069114
- 3071756
- 3072630
- 3076949
- 3082089
- 3086255
- 3087039

- 3038936 - processor x64
- 3042085
- 3083325

Code: 
[B]Recommended[/B]

- 2976978 - processor x64
- 2989930
- 3012235
- 3013538
- 3013791
- 3015696
- 3018467
- 3020370
- 3029606
- 3034348
- 3035583
- 3037924
- 3038562
- 3041857
- 3043812
- 3044673
- 3045634
- 3045717
- 3045992
- 3046480
- 3046737
- 3047254
- 3047255
- 3048043
- 3053863
- 3054169
- 3054256
- 3054464
- 3055323
- 3056347
- 3060746
- 3060793
- 3066441
- 3071663
- 3075249
- 3078676
- 3080149
- 3092627

Code: 
[B]Optional[/B]

- 3073874 - processor x64
- 3080042
- 3082353
- 3084905
- 3087041
- 3087137
- 3087390

Right after your instructions, I tried to download and install the Recommended KB2976978 (the first of the list) and this one only. It led me to the error 0x800F0922. As it was for processor x64, I thought that I might need to start with the Important ones.

So I tried to download and install the Important KB3038936 and this one only. Download went good, and install (in the Windows Update interface) as well. So I rebooted my computer (as asked by Windows Update), and it started to install it (in the boot-screen this time). It went to 100% (Lucky I guess ?) but at the last moment, it said "Unable to finish, cancelling changes, do not turn off your computer" (I think the english message is : "Failure configuring updates. Reverting changes. Do not turn off your computer." (Yeah, that was too easy :P)) ; then it rebooted ; then it said the exact same message again (strange uh ?) ; then it rebooted ; then I was finally on my desktop.


Hope you guys can help me !
 
Hi Excellion06,

Please perform a clean boot. Instructions can be found below:
https://support.microsoft.com/en-gb/kb/929135

Download the installer for KB3083325 and save the file to your Desktop. Attempt to install the update using this installer.
If the update fails to install, please ZIP up and attach or upload C:\Windows\Logs\CBS\CBS.log.

Thank you.
 
Hi Excellion06,

Whilst still in the clean boot environment, please run Windows Update. Attempt to install one update.

Let me know if the update installs.
 
Hi LiquidTension !
Still failing ... Sounds like my computer really hate Windows Update :P

It made the same thing than the last time : Download went good, and install (in the Windows Update interface) as well. So I rebooted my computer (as asked by Windows Update), and it started to install it (in the boot-screen this time). It went to 100% (Lucky I guess ?) but at the last moment, it said "Unable to finish, cancelling changes, do not turn off your computer" (I think the english message is : "Failure configuring updates. Reverting changes. Do not turn off your computer." (Yeah, that was too easy :P)) ; then it rebooted ; then it said the exact same message again (strange uh ?) ; then it rebooted ; then I was finally on my desktop.

This time, I tried with KB3038936.

Does this mean I have to manually download them all and install them one by one ? Will it be the same for the future updates ? Does the Clean boot environment means I have (somehow) a program blocking Windows Update ? What should I do ??

(Thanks again for helping, I know it's longer/harder than usual ...)
 
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