[SOLVED] Sfc /scannow could not start the repair service

[carl a]

Okay let's do this

 

[BrianDrab]

Thanks. I see an issue. Let's fix it. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
2. Download the file below, SFCScript.txt, and save this to your Desktop.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

 

[carl a]

Thanks for the insight

 

[BrianDrab]

Repeat the steps from Post#40 so I can ensure it looks correct now.

 

[carl a]

for your review

 

[BrianDrab]

Looks good. Please do the following.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

 

[carl a]

here is the txt.

 

[BrianDrab]

Let's do the following again.

Mini Toolbox
1. Please download MiniToolBox, save it to your desktop and run it.
2. Ensure your internet browsers are closed.
3. Click the "Select All" checkbox at the top of the form.
4. Click the Go button.
5. Notepad will open with the log once it completes. Post the result (MTB.txt). A copy of MTB.txt will be saved in the same directory the tool is run.

 

[carl a]

more infor for your analysis

 

[BrianDrab]

Thanks. Please do the following.

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Open an elevated Command Prompt and run sfc /scannow just like you have in the past.
3. Stop Process Monitor as soon as sfc fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log.

 

[carl a]

sorry for the delay I wasn't aware that you sent this reply

 

[carl a]

I resent it just to make sure I did it right

 

[carl a]

this one has a more recent cbs.log

 

[carl a]

I am ready to continue ,the system restore problem is fixed, and I am here ready to tackle the sfc /scannow and updates problem.

 

[BrianDrab]

Excellent news. Can you please repeat the steps in Post#50 so that I may have fresh information?

 

[carl a]

Okay Brian we are back in business

 

[BrianDrab]

You didn't attach your CBS.log. As a result you will need to repeat the steps in Post#50.

 

[carl a]

okay I here is the correct info

 

[BrianDrab]

OK, I've reviewed those logs. Please repeat the steps in Post#48.

 

[carl a]

Amazing I was just looking on my thread and then I received your request.