[SOLVED] [Win10v1511Build10586Ent x64] 0x8024200D error trying to install v1607

B

buybuy

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Apr 15, 2017
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I spent 1 week without finding a solution that help my to solve this problem.
I uninstalled antivirus and disabled firewall.
I create new admin user and tryed to update from there.
Checked date/time settings.
Renamed SoftwareDistribution folder (after stopped service)
Many other solutions found on technet microsoft.

I hope some polite user could help me.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-04-17 13:12:35.313
Microsoft Windows 10 Build 10586 (Updates Deferred) - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.

Failed to generate a complete zip file. Upload aborted.

SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-04-17 13:21:22.915
----------------------EOF-----------------------
 
Re: [WINDOWS 10 ENTERPRISE] - 0x8024200D error trying install 1607 update from 1511

Hi and welcome to Sysnative. Sorry for the delay. Are you still in need of assistance?
 
Re: [WINDOWS 10 ENTERPRISE] - 0x8024200D error trying install 1607 update from 1511

BrianDrab said:
Hi and welcome to Sysnative. Sorry for the delay. Are you still in need of assistance?
Click to expand...
Yes, please, I'm going crazy. You are my last hope. Thanks in advance for your time.
 
Re: [WINDOWS 10 ENTERPRISE] - 0x8024200D error trying install 1607 update from 1511

Please start with the following.

Retrieve System Information
1. Download Speccy to your desktop. The setup file will be named spsetup130.exe or something similar.
2. Double-click on this file and install it. Note: Please ensure that you uncheck any foistware that may be presented during the install (i.e. Chrome Browser install).
3. When the program opens it will retrieve some information regarding your system.
4. Once it's done, select the File menu and choose Publish snapshot. Answer Yes to the confirmation message.
5. On the next screen that comes up, choose the Copy to Clipboard button and paste this link in your next reply.
 
Yes, this is university machine and we have [FONT=&quot]Microsoft Education Alliance (CRUI)[/FONT]
 
OK, can you give me the make and model of your machine? It's a Lenovo but what is the model? Also please confirm if it's a desktop or laptop.
 
It's LENOVO ThinkCentre M Series Small Form Factor Desktop. Tomorrow I will give you the exact code (If I don't get it wrong must be M83).
 
I confirm you that the model is M83. After downloaded Anniversary Update and prepared for install, PC asks me to restart for applying update. Then, without reboot, appears blue screen that you see in attachment (screenshot 1). The counter arrives at 88%, then reboot. Pc start normally and afterwhile informs me that update failures (screenshot 2). :banghead:
 

Attachments

  • screenshot1.png
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  • screenshot2.png
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Thanks. Please zip up and attach the following files if they exist.

C:\$Windows.~BT\Sources\panther\setupact.log
C:\$Windows.~BT\Sources\panther\miglog.xml
C:\Windows\setupapi.log
C:\Windows\inf\setupapi.app.log
C:\$Windows.~BT\Sources\panther\setupact.log
C:\$Windows.~BT\sources\panther\setupapi\setupapi.dev.log
C:\$Windows.~BT\Sources\Rollback\setupact.log
 
And the following is the error message in event viewer:

Nome registro: System
Origine: Microsoft-Windows-WindowsUpdateClient
Data: 28/04/2017 14:16:36
ID evento: 20
Categoria attività:Agente di Windows Update
Livello: Errore
Parole chiave: Errore,Installazione
Utente: SYSTEM
Computer: DESKTOP-KIL4VTS
Descrizione:
Errore di installazione. Non è stato possibile installare il seguente aggiornamento, errore 0x8024200D: Aggiornamento delle funzionalità a Windows 10 Enterprise, versione 1607.
XML evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WindowsUpdateClient" Guid="{945A8954-C147-4ACD-923F-40C45405A658}" />
<EventID>20</EventID>
<Version>1</Version>
<Level>2</Level>
<Task>1</Task>
<Opcode>13</Opcode>
<Keywords>0x8000000000000028</Keywords>
<TimeCreated SystemTime="2017-04-28T12:16:36.547643900Z" />
<EventRecordID>12457</EventRecordID>
<Correlation />
<Execution ProcessID="536" ThreadID="2420" />
<Channel>System</Channel>
<Computer>DESKTOP-KIL4VTS</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="errorCode">0x8024200d</Data>
<Data Name="updateTitle">Aggiornamento delle funzionalità a Windows 10 Enterprise, versione 1607</Data>
<Data Name="updateGuid">{FE06A929-310C-452C-A47F-7325D16EA045}</Data>
<Data Name="updateRevisionNumber">200</Data>
<Data Name="serviceGuid">{7971F918-A847-4430-9279-4A52D1EFE18D}</Data>
</EventData>
</Event>
 
C:\$Windows.~BT\Sources\panther\miglog.xml -> doesn't exist
C:\Windows\setupapi.log -> doesn't exist
C:\$Windows.~BT\sources\panther\setupapi\ -> folder doesn't exist
C:\$Windows.~BT\Sources\Rollback\setupact.log -> doesn't exist
The others are in attachments.
 

Attachments

Thanks. Please do the following.

Step#1 - FRST Scan
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right click to run as administrator. When the tool opens click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please copy and paste log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also paste that along with the FRST.txt into your reply.
 
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