Win 7 32bit new Install Windows Update error 80080005

Rincewindwiz

Active member
Joined
Apr 22, 2019
Posts
39
it a very old computer (toshiba 9000) so I have bene struggling with SHA2 and that stuff but I think thats fixed
WUpdate (never run) now products Error 8008005
SURT says there are no errors
sfc /scannow reports it cannot start the repair service - which service is that?
SFCfix 3.0.2.1 crashed APPCRASH
exception c000001d
offset 00020abc
OS 6.1.7601.2.1.0.256.1
 
Hello and welcome,

Copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
 
It extracted, loaded performed 611 reads, 301 write and then sat for a while (30 secs?) doing nothing before producing the message Windows Update Agent encountered unrecoverable error.

There are two event log errors about that time
Faulting application name: TrustedInstaller.exe, version: 6.1.7601.17514, time stamp: 0x4ce78e33
Faulting module name: wcp.dll, version: 6.1.7601.24383, time stamp: 0x5c67a4be
Exception code: 0xc000001d

and then

Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Windows Modules Installer because of this error.

Program: Windows Modules Installer
File:

The error value is listed in the Additional Data section.

Additional Data
Error value: 00000000
Disk type: 0


it has been suggested elsewhere (before I came to ask the experts :-)) that the issue may be because the processor (Pentium III Mobile CPU 1000MHz 1.00GHz) supports SSE but not SSE2. Is this plausible?
 
Not sure about SSE/SSE2.

Install Update with DISM
  1. Download the update MSU here: https://catalog.s.download.windowsu..._f2061d1c40b34f88efbe55adf6803d278aa67064.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp
    replace C:\temp with your path if different

    expand windows6.1-kb2533552-x86_f2061d1c40b34f88efbe55adf6803d278aa67064.msu -f:* C:\temp

    DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb2533552-x86.cab

  6. You should receive the message:
    The operation completed successfully.
    Make sure to allow the computer to restart if prompted.
  7. If you receive any other message:
    Post a screenshot of the Commandprompt window.
    Zip and attach the file C:\Windows\Logs\CBS\CBS.log
 
All went well and then DSIM did nothing for several minutes before terminating with "addin option is unknown". (See screenshot of entire process)
 

Attachments

  • dism.rar
    dism.rar
    2.4 KB · Views: 1
  • dsim screen shot.webp
    dsim screen shot.webp
    104.4 KB · Views: 1
Collect Services:
1. Click the Start button and then type cmd in the search box. Right-click on cmd that comes up in the search results and select Run as administrator.
2. A User Account Control dialog may come up asking for approval. If it does go ahead and allow.
3. A command prompt window will open. Copy and paste the following into the command-prompt and hit enter.
wmic service get name,displayname,pathname,startmode,exitcode > "%USERPROFILE%\desktop\services.txt"
4. After the command runs there will be a file on your desktop named services.txt.
5. Attach this file to your next reply.
 
FRST Fix:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the Farbar Recovery Scan Tool and save it to your Desktop:
    32-bit: Downloading Farbar Recovery Scan Tool
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
  2. Download the attachment fixlist.txt and save it to your desktop.
  3. Right-click on FRST.exe and select "Run as administrator".
  4. Press the Fix button.
  5. The tool will now process fixlist.txt.
  6. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  7. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  8. Attach the logfile Fixlog.txt to your next reply.
 

Attachments

hhhmmm.
FRST.exe and fixlist.txt loaded into c:\users\user\desktop
FRST run as admin and reports Failed to update (1)
fix button pressed
Fixlog.txt attached
 

Attachments

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