deleted2908202301
Active member
- Nov 10, 2022
- 42
OK. It would be good to inform the other site that you are getting help elsewhere, so they can close the topic there.
Moving on.
1. Run Malwarebytes (Clean mode)
A software restriction policy was set to Disable the Microsoft once per month On Demand anti malware scanner known as MRT ( Malicious Software Removal Tool ).
MBAM is flagging the Potentially Unwanted Modification ( PUM ). You should allow the once per month release and subsequent scan by the MRT. To do that, please do the following:
- Double click the program's icon on your Desktop, as you did before.
- Click the little gear on the top right (Settings) and when it opens, click the Security tab and make sure about the following:
Code:Under the title Scan Options, all the options are checked. Under the title Windows Security Center (Premium only) the option is unchecked. Under the title Potentially unwanted items all options are set to Always.
- Click on the little gear to return to the main menu and select Scan. The program will start scanning your computer. This may take about 10 minutes, but in some cases it may be take longer.
- When finished, you will see the Thread Scan Summary window open.
- If threats are not found, click View Report and proceed to the two last steps below.
- If threats are found, make sure that all threats are selected, and click on Quarantine/Remove selected.
- You may need to restart the computer.
- Open Malwarebytes again, click on the Scanner, and then on the Reports tab.
- Find the report with the most recent date and double click on it.
- Click on Export and then Copy to Clipboard.
- Paste its content here, in your next reply.
2. Eset Online Scan
Just to ensure that everything is clean:
Download ESET Online Scanner and save it to your desktop.
- Right-click on esetonlinescanner_enu.exe and select Run as Administrator.
- When the tool opens, click Get Started.
- Read and accept the license agreement.
- At the Welcome to ESET Online Scanner window, click Get Started.
- Select whether you would like to send anonymous data to ESET.
- Note: if you see the "Welcome Back to ESET Online Scanner" screen, click Computer Scan > Full Scan.
- Click on the Full Scan option.
- Select Enable ESET to detect and remove potentially unwanted applications, then click Start scan.
- ESET will now begin scanning your computer. This may take some time.
- When the scan is finished and if threats have been detected, select Save scan log. Save it to your desktop as eset.txt. Click on Continue.
- ESET Online Scanner may ask if you'd like to turn on the Periodic Scan feature. Click on Continue.
- On the next screen, you can leave feedback about the program if you wish. Check the box for Delete application data on closing. If you left feedback, click Submit and continue. If not, Close without feedback.
- Open the scan log on your desktop (eset.txt) and copy and paste its contents into your next reply.
In your next reply, please post:
- The Malwarebytes report
- The eset.txt
Code:
Malwarebytes
www.malwarebytes.com
-Log Details-
Scan Date: 1/22/23
Scan Time: 5:32 PM
Log File: 58f7a7cb-9a72-11ed-a62d-e03f49446b4f.json
-Software Information-
Version: 4.5.20.230
Components Version: 1.0.1868
Update Package Version: 1.0.64887
License: Free
-System Information-
OS: Windows 10 (Build 19045.2130)
CPU: x64
File System: NTFS
User: Internet\dani
-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 316183
Threats Detected: 4
Threats Quarantined: 4
Time Elapsed: 6 min, 37 sec
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect
-Scan Details-
Process: 0
(No malicious items detected)
Module: 0
(No malicious items detected)
Registry Key: 0
(No malicious items detected)
Registry Value: 4
PUM.Optional.DisableMRT, HKLM\SOFTWARE\WOW6432NODE\POLICIES\MICROSOFT\MRT|DONTREPORTINFECTIONINFORMATION, Quarantined, 6385, 676881, 1.0.64887, , ame, , ,
PUM.Optional.DisableMRT, HKLM\SOFTWARE\WOW6432NODE\POLICIES\MICROSOFT\MRT|DONTOFFERTHROUGHWUAU, Quarantined, 6385, 676880, 1.0.64887, , ame, , ,
PUM.Optional.DisableMRT, HKLM\SOFTWARE\POLICIES\MICROSOFT\MRT|DONTREPORTINFECTIONINFORMATION, Quarantined, 6385, 676881, 1.0.64887, , ame, , ,
PUM.Optional.DisableMRT, HKLM\SOFTWARE\POLICIES\MICROSOFT\MRT|DONTOFFERTHROUGHWUAU, Quarantined, 6385, 676880, 1.0.64887, , ame, , ,
Registry Data: 0
(No malicious items detected)
Data Stream: 0
(No malicious items detected)
Folder: 0
(No malicious items detected)
File: 0
(No malicious items detected)
Physical Sector: 0
(No malicious items detected)
WMI: 0
(No malicious items detected)
(end)
Later, I will attach ESET logs. I am away for an hour or so.