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[10v1607b14393 x64] WU error 0x8007007e. I can't upgrade W10 to the latest version.
Does the following directory exist?
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_1_9d9dd299c68bf46d91403f5fb1cd8d72c7fa7921_00000000_cab_1c0dfb64
If it does, can you upload me the contents of this directory?
I get just this file : Report.wer
Here the content
Version=1
EventType=WinSetupDiag02
EventTime=131646363046313361
Consent=1
UploadTime=131646363047805054
ReportIdentifier=aefb83d8-1f9e-11e8-9c87-3052cb05a577
AppSessionGuid=00001c44-0001-0046-5d7f-b056a3b3d301
TargetAppId=W:0006d696ff975c94d8af5ba700c4df82fb8f00000904!00007992666a840f1c00fd6359802c1f11cfb2f9f44d!SetupHost.exe
TargetAppVer=2066//12//20:12:02:52!d57c5!SetupHost.exe
BootId=4294967295
Response.BucketId=afbfdaa692e0ea81f7cf254297988442
Response.BucketTable=5
Response.LegacyBucketId=128042268583
Response.type=4
Response.CabId=2131823277384787590
Sig[0].Name=Signature du problème 01
Sig[0].Value=1
Sig[1].Name=Signature du problème 02
Sig[1].Value=2
Sig[2].Name=Signature du problème 03
Sig[2].Value=9
Sig[3].Name=Signature du problème 04
Sig[3].Value=1
Sig[4].Name=Signature du problème 05
Sig[4].Value=0x8007007E
Sig[5].Name=Signature du problème 06
Sig[5].Value=0x50011
Sig[6].Name=Signature du problème 07
Sig[6].Value=14393
Sig[7].Name=Signature du problème 08
Sig[7].Value=rs1_release
Sig[8].Name=Signature du problème 09
Sig[8].Value=16299
Sig[9].Name=Signature du problème 10
Sig[9].Value=rs3_release
DynamicSig[1].Name=Version du système
DynamicSig[1].Value=10.0.14393.2.0.0.768.101
DynamicSig[2].Name=Identificateur de paramètres régionaux
DynamicSig[2].Value=1036
UI[3]=Microsoft Windows Installation encountered a problem and needs to close. We are sorry for the inconvenience
State[0].Key=Transport.DoneStage1
State[0].Value=1
File[0].CabName=SetupAct.log
File[0].Path=SetupAct.log
File[0].Flags=851970
File[0].Type=5
File[0].Original.Path=\\?\C:\$WINDOWS.~BT\Sources\Panther\SetupAct.log
File[1].CabName=diagerr.xml
File[1].Path=diagerr.xml
File[1].Flags=851970
File[1].Type=5
File[1].Original.Path=\\?\C:\$WINDOWS.~BT\Sources\Panther\diagerr.xml
File[2].CabName=WERInternalMetadata.xml
File[2].Path=WER9A9.tmp.WERInternalMetadata.xml
File[2].Flags=851971
File[2].Type=5
File[2].Original.Path=\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9A9.tmp.WERInternalMetadata.xml
File[3].CabName=memory.csv
File[3].Path=WER1430.tmp.csv
File[3].Flags=851971
File[3].Type=5
File[3].Original.Path=\\?\C:\Windows\Temp\WER1430.tmp.csv
File[4].CabName=sysinfo.txt
File[4].Path=WER1451.tmp.txt
File[4].Flags=851971
File[4].Type=5
File[4].Original.Path=\\?\C:\Windows\Temp\WER1451.tmp.txt
File[5].CabName=AltData.cab
File[5].Path=AltData.cab
File[5].Flags=983040
File[5].Type=5
File[5].Original.Path=\\?\C:\$windows.~bt\sources\panther\AltData.cab
File[6].CabName=appraiser.sdb
File[6].Path=appraiser.sdb
File[6].Flags=983040
File[6].Type=5
File[6].Original.Path=\\?\C:\$windows.~bt\sources\panther\appraiser.sdb
File[7].CabName=Appraiser_Data.ini
File[7].Path=Appraiser_Data.ini
File[7].Flags=983040
File[7].Type=5
File[7].Original.Path=\\?\C:\$windows.~bt\sources\panther\Appraiser_Data.ini
File[8].CabName=Appraiser_TelemetryRunList.xml
File[8].Path=Appraiser_TelemetryRunList.xml
File[8].Flags=983040
File[8].Type=5
File[8].Original.Path=\\?\C:\$windows.~bt\sources\panther\Appraiser_TelemetryRunList.xml
File[9].CabName=CompatData_2018_03_04_11_37_18_3_00000021.xml
File[9].Path=CompatData_2018_03_04_11_37_18_3_00000021.xml
File[9].Flags=983040
File[9].Type=5
File[9].Original.Path=\\?\C:\$windows.~bt\sources\panther\CompatData_2018_03_04_11_37_18_3_00000021.xml
File[10].CabName=CompatData_2018_03_04_11_37_22_3_00000021.xml
File[10].Path=CompatData_2018_03_04_11_37_22_3_00000021.xml
File[10].Flags=983040
File[10].Type=5
File[10].Original.Path=\\?\C:\$windows.~bt\sources\panther\CompatData_2018_03_04_11_37_22_3_00000021.xml
File[11].CabName=CompatData_2018_03_04_11_39_54_3_00000140.xml
File[11].Path=CompatData_2018_03_04_11_39_54_3_00000140.xml
File[11].Flags=983040
File[11].Type=5
File[11].Original.Path=\\?\C:\$windows.~bt\sources\panther\CompatData_2018_03_04_11_39_54_3_00000140.xml
File[12].CabName=CompatData_2018_03_04_11_58_54_3_006f0018.xml
File[12].Path=CompatData_2018_03_04_11_58_54_3_006f0018.xml
File[12].Flags=983040
File[12].Type=5
File[12].Original.Path=\\?\C:\$windows.~bt\sources\panther\CompatData_2018_03_04_11_58_54_3_006f0018.xml
File[13].CabName=CompatData_2018_03_04_12_00_22_3_006f0018.xml
File[13].Path=CompatData_2018_03_04_12_00_22_3_006f0018.xml
File[13].Flags=983040
File[13].Type=5
File[13].Original.Path=\\?\C:\$windows.~bt\sources\panther\CompatData_2018_03_04_12_00_22_3_006f0018.xml
File[14].CabName=compatscancache.dat
File[14].Path=compatscancache.dat
File[14].Flags=983040
File[14].Type=5
File[14].Original.Path=\\?\C:\$windows.~bt\sources\panther\compatscancache.dat
File[15].CabName=diagerr.xml
File[15].Path=diagerr.xml
File[15].Flags=983040
File[15].Type=5
File[15].Original.Path=\\?\C:\$windows.~bt\sources\panther\diagerr.xml
File[16].CabName=diagwrn.xml
File[16].Path=diagwrn.xml
File[16].Flags=983040
File[16].Type=5
File[16].Original.Path=\\?\C:\$windows.~bt\sources\panther\diagwrn.xml
File[17].CabName=GenuineTicket.xml
File[17].Path=GenuineTicket.xml
File[17].Flags=983040
File[17].Type=5
File[17].Original.Path=\\?\C:\$windows.~bt\sources\panther\GenuineTicket.xml
File[18].CabName=ScanResult.xml
File[18].Path=ScanResult.xml
File[18].Flags=983040
File[18].Type=5
File[18].Original.Path=\\?\C:\$windows.~bt\sources\panther\ScanResult.xml
File[19].CabName=setupact.log
File[19].Path=setupact.log
File[19].Flags=983040
File[19].Type=5
File[19].Original.Path=\\?\C:\$windows.~bt\sources\panther\setupact.log
File[20].CabName=setuperr.log
File[20].Path=setuperr.log
File[20].Flags=983040
File[20].Type=5
File[20].Original.Path=\\?\C:\$windows.~bt\sources\panther\setuperr.log
File[21].CabName=VXXdwp9PJUWCdXl7.3.4.0.0_APPRAISER_EverythingSys.bin
File[21].Path=VXXdwp9PJUWCdXl7.3.4.0.0_APPRAISER_EverythingSys.bin
File[21].Flags=983040
File[21].Type=5
File[21].Original.Path=\\?\C:\$windows.~bt\sources\panther\VXXdwp9PJUWCdXl7.3.4.0.0_APPRAISER_EverythingSys.bin
File[22].CabName=VXXdwp9PJUWCdXl7.3.4.0.0_APPRAISER_HumanReadable.xml
File[22].Path=VXXdwp9PJUWCdXl7.3.4.0.0_APPRAISER_HumanReadable.xml
File[22].Flags=983040
File[22].Type=5
File[22].Original.Path=\\?\C:\$windows.~bt\sources\panther\VXXdwp9PJUWCdXl7.3.4.0.0_APPRAISER_HumanReadable.xml
File[23].CabName=VXXdwp9PJUWCdXl7.3.4.0.0_APPRAISER_SetupOutput.xml
File[23].Path=VXXdwp9PJUWCdXl7.3.4.0.0_APPRAISER_SetupOutput.xml
File[23].Flags=983040
File[23].Type=5
File[23].Original.Path=\\?\C:\$windows.~bt\sources\panther\VXXdwp9PJUWCdXl7.3.4.0.0_APPRAISER_SetupOutput.xml
File[24].CabName=VXXdwp9PJUWCdXl7.3.4.0.0_APPRAISER_SetupOutputHw.xml
File[24].Path=VXXdwp9PJUWCdXl7.3.4.0.0_APPRAISER_SetupOutputHw.xml
File[24].Flags=983040
File[24].Type=5
File[24].Original.Path=\\?\C:\$windows.~bt\sources\panther\VXXdwp9PJUWCdXl7.3.4.0.0_APPRAISER_SetupOutputHw.xml
File[25].CabName=VXXdwp9PJUWCdXl7.3.8.0.0_APPRAISER_FileInventory.xml
File[25].Path=VXXdwp9PJUWCdXl7.3.8.0.0_APPRAISER_FileInventory.xml
File[25].Flags=983040
File[25].Type=5
File[25].Original.Path=\\?\C:\$windows.~bt\sources\panther\VXXdwp9PJUWCdXl7.3.8.0.0_APPRAISER_FileInventory.xml
File[26].CabName=windlp.state-old.xml
File[26].Path=windlp.state-old.xml
File[26].Flags=983040
File[26].Type=5
File[26].Original.Path=\\?\C:\$windows.~bt\sources\panther\windlp.state-old.xml
File[27].CabName=windlp.state.xml
File[27].Path=windlp.state.xml
File[27].Flags=983040
File[27].Type=5
File[27].Original.Path=\\?\C:\$windows.~bt\sources\panther\windlp.state.xml
File[28].CabName=_s_F605.tmp
File[28].Path=_s_F605.tmp
File[28].Flags=983040
File[28].Type=5
File[28].Original.Path=\\?\C:\$windows.~bt\sources\panther\_s_F605.tmp
File[29].CabName=SetupPlatform.ini
File[29].Path=SetupPlatform.ini
File[29].Flags=983040
File[29].Type=5
File[29].Original.Path=\\?\C:\$windows.~bt\sources\SetupPlatform.ini
File[30].CabName=checkpoint.info
File[30].Path=checkpoint.info
File[30].Flags=983040
File[30].Type=5
File[30].Original.Path=\\?\C:\$windows.~bt\sources\rollback\checkpoint.info
File[31].CabName=rollbackinfo.ini
File[31].Path=rollbackinfo.ini
File[31].Flags=983040
File[31].Type=5
File[31].Original.Path=\\?\C:\$windows.~bt\sources\rollback\rollbackinfo.ini
File[32].CabName=BlueBox.log
File[32].Path=BlueBox.log
File[32].Flags=983040
File[32].Type=5
File[32].Original.Path=\\?\C:\WINDOWS\logs\mosetup\BlueBox.log
File[33].CabName=dism.log
File[33].Path=dism.log
File[33].Flags=983040
File[33].Type=5
File[33].Original.Path=\\?\C:\WINDOWS\logs\dism\dism.log
File[34].CabName=Application.evtx
File[34].Path=Application.evtx
File[34].Flags=983040
File[34].Type=5
File[34].Original.Path=\\?\C:\WINDOWS\system32\winevt\logs\Application.evtx
File[35].CabName=System.evtx
File[35].Path=System.evtx
File[35].Flags=983040
File[35].Type=5
File[35].Original.Path=\\?\C:\WINDOWS\system32\winevt\logs\System.evtx
File[36].CabName=setupapi.dev.log
File[36].Path=setupapi.dev.log
File[36].Flags=983040
File[36].Type=5
File[36].Original.Path=\\?\C:\WINDOWS\inf\setupapi.dev.log
File[37].CabName=setupapi.fix.dev.log
File[37].Path=setupapi.fix.dev.log
File[37].Flags=983040
File[37].Type=5
File[37].Original.Path=\\?\C:\WINDOWS\inf\setupapi.fix.dev.log
File[38].CabName=setupapi.offline.20160716_044743.log
File[38].Path=setupapi.offline.20160716_044743.log
File[38].Flags=983040
File[38].Type=5
File[38].Original.Path=\\?\C:\WINDOWS\inf\setupapi.offline.20160716_044743.log
File[39].CabName=setupapi.offline.log
File[39].Path=setupapi.offline.log
File[39].Flags=983040
File[39].Type=5
File[39].Original.Path=\\?\C:\WINDOWS\inf\setupapi.offline.log
File[40].CabName=setupapi.setup.log
File[40].Path=setupapi.setup.log
File[40].Flags=983040
File[40].Type=5
File[40].Original.Path=\\?\C:\WINDOWS\inf\setupapi.setup.log
File[41].CabName=setupapi.upgrade.log
File[41].Path=setupapi.upgrade.log
File[41].Flags=983040
File[41].Type=5
File[41].Original.Path=\\?\C:\WINDOWS\inf\setupapi.upgrade.log
File[42].CabName=setupact.log
File[42].Path=setupact.log
File[42].Flags=983040
File[42].Type=5
File[42].Original.Path=\\?\C:\WINDOWS\logs\dpx\setupact.log
File[43].CabName=setuperr.log
File[43].Path=setuperr.log
File[43].Flags=983040
File[43].Type=5
File[43].Original.Path=\\?\C:\WINDOWS\logs\dpx\setuperr.log
File[44].CabName=setupact.log
File[44].Path=setupact.log
File[44].Flags=983040
File[44].Type=5
File[44].Original.Path=\\?\C:\WINDOWS\setupact.log
File[45].CabName=AltData.cab
File[45].Path=AltData.cab
File[45].Flags=983040
File[45].Type=5
File[45].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\AltData.cab
File[46].CabName=amcDE6C.tmp
File[46].Path=amcDE6C.tmp
File[46].Flags=983040
File[46].Type=5
File[46].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcDE6C.tmp
File[47].CabName=amcDE6C.tmp.LOG1
File[47].Path=amcDE6C.tmp.LOG1
File[47].Flags=983040
File[47].Type=5
File[47].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcDE6C.tmp.LOG1
File[48].CabName=amcDE6C.tmp.LOG2
File[48].Path=amcDE6C.tmp.LOG2
File[48].Flags=983040
File[48].Type=5
File[48].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcDE6C.tmp.LOG2
File[49].CabName=amcDF96.tmp
File[49].Path=amcDF96.tmp
File[49].Flags=983040
File[49].Type=5
File[49].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcDF96.tmp
File[50].CabName=amcDF96.tmp.LOG1
File[50].Path=amcDF96.tmp.LOG1
File[50].Flags=983040
File[50].Type=5
File[50].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcDF96.tmp.LOG1
File[51].CabName=amcDF96.tmp.LOG2
File[51].Path=amcDF96.tmp.LOG2
File[51].Flags=983040
File[51].Type=5
File[51].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcDF96.tmp.LOG2
File[52].CabName=amcE091.tmp
File[52].Path=amcE091.tmp
File[52].Flags=983040
File[52].Type=5
File[52].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcE091.tmp
File[53].CabName=amcE091.tmp.LOG1
File[53].Path=amcE091.tmp.LOG1
File[53].Flags=983040
File[53].Type=5
File[53].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcE091.tmp.LOG1
File[54].CabName=amcE091.tmp.LOG2
File[54].Path=amcE091.tmp.LOG2
File[54].Flags=983040
File[54].Type=5
File[54].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcE091.tmp.LOG2
File[55].CabName=amcE18C.tmp
File[55].Path=amcE18C.tmp
File[55].Flags=983040
File[55].Type=5
File[55].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcE18C.tmp
File[56].CabName=amcE18C.tmp.LOG1
File[56].Path=amcE18C.tmp.LOG1
File[56].Flags=983040
File[56].Type=5
File[56].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcE18C.tmp.LOG1
File[57].CabName=amcE18C.tmp.LOG2
File[57].Path=amcE18C.tmp.LOG2
File[57].Flags=983040
File[57].Type=5
File[57].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcE18C.tmp.LOG2
File[58].CabName=amcE2E4.tmp
File[58].Path=amcE2E4.tmp
File[58].Flags=983040
File[58].Type=5
File[58].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcE2E4.tmp
File[59].CabName=amcE2E4.tmp.LOG1
File[59].Path=amcE2E4.tmp.LOG1
File[59].Flags=983040
File[59].Type=5
File[59].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcE2E4.tmp.LOG1
File[60].CabName=amcE2E4.tmp.LOG2
File[60].Path=amcE2E4.tmp.LOG2
File[60].Flags=983040
File[60].Type=5
File[60].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcE2E4.tmp.LOG2
File[61].CabName=amcE44D.tmp
File[61].Path=amcE44D.tmp
File[61].Flags=983040
File[61].Type=5
File[61].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcE44D.tmp
File[62].CabName=amcE44D.tmp.LOG1
File[62].Path=amcE44D.tmp.LOG1
File[62].Flags=983040
File[62].Type=5
File[62].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcE44D.tmp.LOG1
File[63].CabName=amcE44D.tmp.LOG2
File[63].Path=amcE44D.tmp.LOG2
File[63].Flags=983040
File[63].Type=5
File[63].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcE44D.tmp.LOG2
File[64].CabName=amcE4FA.tmp
File[64].Path=amcE4FA.tmp
File[64].Flags=983040
File[64].Type=5
File[64].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcE4FA.tmp
File[65].CabName=amcE4FA.tmp.LOG1
File[65].Path=amcE4FA.tmp.LOG1
File[65].Flags=983040
File[65].Type=5
File[65].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcE4FA.tmp.LOG1
File[66].CabName=amcE4FA.tmp.LOG2
File[66].Path=amcE4FA.tmp.LOG2
File[66].Flags=983040
File[66].Type=5
File[66].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcE4FA.tmp.LOG2
File[67].CabName=amcE597.tmp
File[67].Path=amcE597.tmp
File[67].Flags=983040
File[67].Type=5
File[67].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcE597.tmp
File[68].CabName=amcE597.tmp.LOG1
File[68].Path=amcE597.tmp.LOG1
File[68].Flags=983040
File[68].Type=5
File[68].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcE597.tmp.LOG1
File[69].CabName=amcE597.tmp.LOG2
File[69].Path=amcE597.tmp.LOG2
File[69].Flags=983040
File[69].Type=5
File[69].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\amcE597.tmp.LOG2
File[70].CabName=appraiser.sdb
File[70].Path=appraiser.sdb
File[70].Flags=983040
File[70].Type=5
File[70].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\appraiser.sdb
File[71].CabName=Appraiser_Data.ini
File[71].Path=Appraiser_Data.ini
File[71].Flags=983040
File[71].Type=5
File[71].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\Appraiser_Data.ini
File[72].CabName=Appraiser_TelemetryRunList.xml
File[72].Path=Appraiser_TelemetryRunList.xml
File[72].Flags=983040
File[72].Type=5
File[72].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\Appraiser_TelemetryRunList.xml
File[73].CabName=CompatData_2018_03_02_13_40_06_3_00000021.xml
File[73].Path=CompatData_2018_03_02_13_40_06_3_00000021.xml
File[73].Flags=983040
File[73].Type=5
File[73].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\CompatData_2018_03_02_13_40_06_3_00000021.xml
File[74].CabName=CompatData_2018_03_02_13_40_09_3_00000021.xml
File[74].Path=CompatData_2018_03_02_13_40_09_3_00000021.xml
File[74].Flags=983040
File[74].Type=5
File[74].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\CompatData_2018_03_02_13_40_09_3_00000021.xml
File[75].CabName=CompatData_2018_03_02_13_41_18_3_00000140.xml
File[75].Path=CompatData_2018_03_02_13_41_18_3_00000140.xml
File[75].Flags=983040
File[75].Type=5
File[75].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\CompatData_2018_03_02_13_41_18_3_00000140.xml
File[76].CabName=CompatData_2018_03_02_13_41_19_3_00000140.xml
File[76].Path=CompatData_2018_03_02_13_41_19_3_00000140.xml
File[76].Flags=983040
File[76].Type=5
File[76].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\CompatData_2018_03_02_13_41_19_3_00000140.xml
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File[78].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\CompatData_2018_03_02_13_57_09_3_006f0018.xml
File[79].CabName=compatscancache.dat
File[79].Path=compatscancache.dat
File[79].Flags=983040
File[79].Type=5
File[79].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\compatscancache.dat
File[80].CabName=diagerr.xml
File[80].Path=diagerr.xml
File[80].Flags=983040
File[80].Type=5
File[80].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\diagerr.xml
File[81].CabName=diagwrn.xml
File[81].Path=diagwrn.xml
File[81].Flags=983040
File[81].Type=5
File[81].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\diagwrn.xml
File[82].CabName=DlTel-Merge.etl
File[82].Path=DlTel-Merge.etl
File[82].Flags=983040
File[82].Type=5
File[82].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\DlTel-Merge.etl
File[83].CabName=GenuineTicket.xml
File[83].Path=GenuineTicket.xml
File[83].Flags=983040
File[83].Type=5
File[83].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\GenuineTicket.xml
File[84].CabName=ScanResult.xml
File[84].Path=ScanResult.xml
File[84].Flags=983040
File[84].Type=5
File[84].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\ScanResult.xml
File[85].CabName=setupact.log
File[85].Path=setupact.log
File[85].Flags=983040
File[85].Type=5
File[85].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\setupact.log
File[86].CabName=setuperr.log
File[86].Path=setuperr.log
File[86].Flags=983040
File[86].Type=5
File[86].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\setuperr.log
File[87].CabName=windlp.state-old.xml
File[87].Path=windlp.state-old.xml
File[87].Flags=983040
File[87].Type=5
File[87].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\windlp.state-old.xml
File[88].CabName=windlp.state.xml
File[88].Path=windlp.state.xml
File[88].Flags=983040
File[88].Type=5
File[88].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\windlp.state.xml
File[89].CabName=Zea3l4914EScHHZQ.999.3.4.0.0_APPRAISER_EverythingSys.bin
File[89].Path=Zea3l4914EScHHZQ.999.3.4.0.0_APPRAISER_EverythingSys.bin
File[89].Flags=983040
File[89].Type=5
File[89].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\Zea3l4914EScHHZQ.999.3.4.0.0_APPRAISER_EverythingSys.bin
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File[90].Path=Zea3l4914EScHHZQ.999.3.4.0.0_APPRAISER_HumanReadable.xml
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File[90].Type=5
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File[93].Type=5
File[93].Original.Path=\\?\C:\WINDOWS\panther\newos\panther\Zea3l4914EScHHZQ.999.3.8.0.0_APPRAISER_FileInventory.xml
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File[95].Type=5
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File[96].Type=5
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File[97].Type=5
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FriendlyEventName=WinSetupDiag02
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AppName=Modern Setup Host
AppPath=C:\$WINDOWS.~BT\Sources\SetupHost.exe
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Are you open to copying all of your critical documents off to backup media and then formatting and re-installing Windows 10 from scratch?
is it so critical? This was my last solution but yes I am ready to do it. can you tell me what to do? thank you !
I do it.
But if it's more simple to formate and re installing we are ready to do it
It's up to you. Sometimes a clean install is the way to go but we can still try to fix if you wish. Let me know.
I think we can try a clean install and we can see if it will resolve somethings
In details, i have 2 partitions on my computer, i will need to format all partitions ?
I need a little bit of background on your computer.
1. Where did you buy the ASUS machine?
2. Did it come preloaded with windows? Did it come with a disk at the time?
I bought the ASUS computer on FNAC.
Windows was pre installed. I don't have any disk.
Did it come pre-installed with Windows 7, Windows 8 or Windows 10?
It was pre installed with Windows 10 but at the beginning we had different issues with Windows 10 but that was solved with different update.
In the computer system there is an optionto return with Windows 7 so i don't know if the computer came with Windows 10 pre installed or with Windows 7 and after there is an update to windows 10.
But the first time we have turned on the computer it was on windows 10
Yes i tried once but I don't have the option restore factory settings.
I don't have a recovery partition
Can you right-click your Start button and choose Disk Management?
Provide a screenshot of what that looks like please.
So it appears you do in fact have a recover partition.
Code:
Sain (Partition de recuperation)
Please walk me through step by step how you have attempted the restore to factory settings.
To restore To factory settings i follow the tutorial
System
Update and security
Recovery
Get started
At this moment I get 2 options
Keep my files or remove everything. But no "restore to factory settings".
Can I use the recovery partition from an other way ? Or maybe I do a mistake.
Have you tried to hit the F9 key on the keyboard while your laptop is booting up and get into the options that way?
I had tried but Nothing happened. I try again this morning and Nothing happen again.
I hit F9 just after the launch of computer and i hit it until Something change. But the computer charge the desktop without asking me any recovery option.
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