[SOLVED] [10v1709b16299 x64] Windows keeps installing the same updates

Re: Windows keeps installing the same updates - Windows 10 home 64 bit 1709 (16299.19

Hi there. So I’m following the instructions and my laptop just reboot. The login screen has come - my fingerprint scanner is NOT an option ( so no Windows Hello). My only option is to enter my password which I did but it’s telling me my password is incorrect -it is correct.

This exact issue happened before and is what prompted me to contact bleeding computer and then yourself - I had to go through the process of changing my password in order to access my laptop. Is this something I should do and continue following the instructions above or is this part of any issue being checked ?
 
Re: Windows keeps installing the same updates - Windows 10 home 64 bit 1709 (16299.19

Yes, if that's what you need to do in order to access Safe Mode then go ahead and do that to continue with my previous instructions.
 
Re: Windows keeps installing the same updates - Windows 10 home 64 bit 1709 (16299.19

Hey there - so that’s going to take some time. I changed my password and reboot into safe mode again and I get the same error that my password is incorrect. So I’m going to need to contact Microsoft.
 
Re: Windows keeps installing the same updates - Windows 10 home 64 bit 1709 (16299.19

Hi! Sorry about the delay. I managed to boot into safe mode and log in.

I followd the remainder of the steps listed above. It did a bunch of things and then shut down.

That’s where we are now
 
Re: Windows keeps installing the same updates - Windows 10 home 64 bit 1709 (16299.19

OK, good. Power up your computer and log in. Then check for Windows Updates again and let me know if it appears the same as before.
 
Re: Windows keeps installing the same updates - Windows 10 home 64 bit 1709 (16299.19

hi there

Restarted laptop and checked for updates - it did the same thing. The only difference this time is that instead 50 it did 38
 

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Re: Windows keeps installing the same updates - Windows 10 home 64 bit 1709 (16299.19

Please do the following.



Search with Farbar Recovery Scan Tool (FRST)

  • Download FRST64 and save it to the Desktop.
  • Open the Command Prompt as Administrator (Tutorial)
  • Type or copy/paste the following command:
Code: 
dism /online /Get-FeatureInfo /FeatureName:TFTP|find "completed"

  • Wait for the command to finish with "The operation completed successfully"
  • Close the window "Administrator: Command Prompt"
  • Execute FRST/FRST64 right click on the icon
    FRST.jpg
    and choose Run as Administrator. Make sure all other windows are closed.
    (When the tool opens for the first time, you must click Yes on the disclaimer.)
    FRST_SearchRegistry.png
  • On the Search box (1) type or copy and paste the following text:
    KB4011643
  • Press the Search Registry button.
  • Wait for the search to finish FRST will produce a log called (SearchReg.txt) in the same directory the Tool is run from.
  • Please attach the log to your post.
 
Re: Windows keeps installing the same updates - Windows 10 home 64 bit 1709 (16299.19

Here you go

Farbar Recovery Scan Tool (x64) Version: 21.01.2018
Ran by james 2 (21-01-2018 10:04:01)
Running from C:\Users\james\Desktop
Boot Mode: Normal


================== Search Registry: "KB4011643" ===========




====== End of Search ======
 
Re: Windows keeps installing the same updates - Windows 10 home 64 bit 1709 (16299.19

Please do the following.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

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Re: Windows keeps installing the same updates - Windows 10 home 64 bit 1709 (16299.19

Hi there - i followed the instructions above- the tool started then i got this message
 

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  • Screenshot (150).jpg
    Screenshot (150).jpg
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Re: Windows keeps installing the same updates - Windows 10 home 64 bit 1709 (16299.19

Sorry - this is the fixlog from that

Fix result of Farbar Recovery Scan Tool (x64) Version: 21.01.2018
Ran by james 2 (21-01-2018 10:23:05) Run:1
Running from C:\Users\james\Desktop
Loaded Profiles: james 2 (Available Profiles: james 2)
Boot Mode: Normal
==============================================


fixlist content:
*****************
CreateRestorePoint:
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache]
*****************


Restore point was successfully created.
 
Re: Windows keeps installing the same updates - Windows 10 home 64 bit 1709 (16299.19

OK, reboot and then check for windows updates. Let's see what happens.
 
Re: Windows keeps installing the same updates - Windows 10 home 64 bit 1709 (16299.19

Don't look at the update history, just check for Windows Updates and let me know what shows up.
 
Re: Windows keeps installing the same updates - Windows 10 home 64 bit 1709 (16299.19

Hi there - sorry for the delay in responding - but i figured it would be easier to show you what's happening rather than trying to explain. Here's a link to a video of what happens when i click Check for updates. Dropbox - File Jan 21, 11 27 31 AM.mov

If i checked for updates 5 times today, it would this exact thing 5 times.
 
Re: Windows keeps installing the same updates - Windows 10 home 64 bit 1709 (16299.19

Understood. OK, please do the following.

1. Download the Media Creation Tool and save this to your desktop. Go ahead and run this as well. Note: Click the Download tool now button when you get to this link.
2. Accept the License Agreement
3. Keep the default Upgrade this PC option and click Next.
4. Let this process complete the upgrade to the newest build and let me know when complete.
 
Hi there - i did everything above - after the laptop started i checked for updates and it downloaded and installed the following.
 

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So - i already ran that earlier in the instructions and uninstalled office earlier- i don't have (that i'm aware of) any office products on my laptop ?
 
I understand you don't have Office installed. Just trying to get remnants. Did you actually run the easy fix tool when you uninstalled office?
 
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