[SOLVED] [7SP1 x64] update fails on configuring after reboot

Re: [W7SP1 x64] update fails on configuring after reboot

Was jumping on today to update you on status and saw your message from last week. (Don't recall seeing an email, but holidays - yeah). Apparently updates are still failing but I haven't gotten any time on that system to see what's failing or to try installing updates one at a time. I'll let you know soon.
 
I'm back! Current status - system shows only December update as needed (KB4054518). Other updates no longer show as needed. I haven't pushed January updates yet. The December update applies successfully, does some configuring before restart, gets to 8% during post-restart configuring, fails, and reverts. Error code is 80070005. December updates for other software (MS Office, Defender) applied successfully, just not the rollup.

Let me know what info you'd like to see this time around!
Thanks. Again.
 
Please do the following.

Step#1 - Run Windows Repairs
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
1. Download Windows Repair (All-in-One) Portable to your desktop.
2. Once the file is downloaded, right-click on the file on your desktop and choose Extract All...
3. Keep the defaults and click the Extract button.
4. A folder named tweaking.com_windows_repair_aio will be extracted to the desktop. Once the extraction is complete the folder will open.
5. Inside this folder, there is a folder named Tweaking.com - Windows Repair. Open this folder as well.
6. Double-click on Repair_Windows.exe to open. Note: Please make sure all of your programs are closed and anything you were working on is saved as we will be rebooting.
7. When the program opens, click the Reboot to Safe Mode button at the bottom of the screen. Answer Yes to allow.
8. Once rebooted into Safe Mode, open the program again. When the program opens, click the Repairs tab and click the Open Repairs button.
9. A backup of your registry will be made. After a few moments you will have many options from which you can choose.
10. Please click the Unselect All button and then click to enable only the following ones:

01 - Reset Registry Permissions
02 - Reset File Permissions
03 - Reset Service Permissions
04 - Register System Files
10 - Remove Policies Set By Infection
14 - Remove Temp Files
15 - Repair Proxy Settings


11. Ensure the Restart check box is selected and click the Start Repairs button in the lower right of the screen. This may take some time to run so be patient.
12. Once the fixes are complete you will be prompted to restart your machine. Answer Yes.
 
Thanks Brian. Will be a little while before I can get my hands on that system again but will be back with you as soon as I have completed the above. That looks like something powerful and along the lines of the kick it in the rear that this system needs.
 
If you zip the file before attaching you won't have a problem.

Please do the following.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop (you may use the one you already have downloaded).
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

Fixlog.txt:

Fix result of Farbar Recovery Scan Tool (x64) Version: 14.01.2018
Ran by networkadmin (16-01-2018 09:26:34) Run:6
Running from C:\Users\networkadmin\Desktop
Loaded Profiles: networkadmin (Available Profiles: User1 & networkadmin)
Boot Mode: Normal
==============================================
fixlist content:
*****************
C:\windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_d4dbdc952dc567b2
*****************
"C:\windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_d4dbdc952dc567b2" => not found
==== End of Fixlog 09:26:34 ====
 
Please do the following so I can gather more info.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-01-16 09:39:59.395
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\networkadmin\Desktop\SFCScript.txt [0]


FileScan::
[0: 2] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.17586_none_28d4bd852548d3f5\usb.inf
Expected: ltH2h6r4SiX9xAVQhjU9vO04nrTddzTcmJBEALbUaeo=
Expected: 6.1.7601.17586 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.17586_none_28d4bd852548d3f5 with return code -2.
[C:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_153b489118ee37b8\usb.inf]

[1: 1] C:\Windows\inf\usb.inf
File is untraceable.
Found: x5tzIwbcyKtRYG6A84RcZEsZpKQdlKxQR0GAT9DKhL8=
Version number not available.
Trace not available.

[2: 2] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.17514_none_291e6c652511ddb0\usb.inf
Expected: b568cnEeNzBGO2ghkOM/YfyrWsrTxKXUPqC92weJKX0=
Expected: 6.1.7601.17514 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.17514_none_291e6c652511ddb0 with return code -2.
[C:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_269d7150439b3372\usb.inf]

[3: 1] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.21692_none_294f893c3e722a54\usb.inf
Expected: QhMemJ9QWj82kwIWPftjIdnSwor2z87x/S+rNNEsDEA=
Expected: 6.1.7601.21692 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.21692_none_294f893c3e722a54 with return code -2.

[4: 1] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.22441_none_29847dfa3e4aa49b\usb.inf
Expected: Y0VKnlK9OuUZgW3KZc6nejkfYJMh6/naRP6hy/gXJcs=
Expected: 6.1.7601.22441 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.22441_none_29847dfa3e4aa49b with return code -2.

[5: 1] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.18251_none_28f00f5d2535239b\usb.inf
Expected: LwzQ0yW8o0z2++gMVO1bZByeoDzYgPAR5z4cwkZhPTc=
Expected: 6.1.7601.18251 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.18251_none_28f00f5d2535239b with return code -2.

[6: 1] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.22526_none_299f212a3e35e893\usb.inf
Expected: RnwCLHfKablmOIv+XhSapgiGNEpzdg70thExHGQt2yI=
Expected: 6.1.7601.22526 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.22526_none_299f212a3e35e893 with return code -2.

[7: 2] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.18328_none_2917830d25167e50\usb.inf
Expected: x5tzIwbcyKtRYG6A84RcZEsZpKQdlKxQR0GAT9DKhL8=
Expected: 6.1.7601.18328 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.18328_none_2917830d25167e50 with return code -2.
[C:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral_42d7284868af1f40\usb.inf]

[8: 1] C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usb.inf
Expected: yiILrbSLQN9w3mV3szNtujd/pNvcUueWpYP08llqSkg=
Expected: 6.1.7601.23933 Found: Version number not available.
Failed to trace component amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc with return code -2.
FileScan:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2018-01-16 09:40:30.595
Script hash: w6u2hSjF8YoS/1xD+pG2wLTeUiIaCJDEXe5d8s7ztWI=
----------------------EOF-----------------------
 
Please attempt the following. Let me know of any errors or differences from what I have put below.


Install Driver Manually
1. Click your Start button and type cmd in the search box.
2. Right-click on cmd that appears in the search results and select Run as administrator. Click Yes to the User Account Control dialog if it appears.
3. Copy/Paste the following into the command-prompt window and then hit enter on the keyboard. Note: You will need to right-click your mouse and select paste in order to paste into the window. You can't use the keyboard shortcut.
pnputil -a C:\Windows\winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.17586_none_28d4bd852548d3f5\usb.inf

4. You will likely get a prompt that looks like the following. Please click "Install this driver software anyway".
Capture.JPG

5. If all goes well, in the command prompt window you should see text that resembles "Driver package added successfully".
 
The driver package was successfully added. Unfortunately, update still fails. What files would you like to see?
 
Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-01-16 14:32:21.069
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\networkadmin\Desktop\SFCFix.zip [0]


PowerCopy::
Failed to set ownership to current user for file or folder C:\windows\Winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usb.inf
Failed to set ownership to Everyone for file or folder C:\windows\Winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usb.inf
Failed to set ACLs for file or folder C:\windows\Winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usb.inf
Failed to set ownership to current user for file or folder C:\windows\Winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usbccgp.sys
Failed to set ownership to Everyone for file or folder C:\windows\Winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usbccgp.sys
Failed to set ACLs for file or folder C:\windows\Winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usbccgp.sys
Failed to set ownership to current user for file or folder C:\windows\Winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usbhub.sys
Failed to set ownership to Everyone for file or folder C:\windows\Winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usbhub.sys
Failed to set ACLs for file or folder C:\windows\Winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usbhub.sys
Failed to copy file C:\Users\networkadmin\AppData\Local\niemiro\Archive\Winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usb.inf to C:\windows\Winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usb.inf with error code ERROR_ACCESS_DENIED.
Failed to copy file C:\Users\networkadmin\AppData\Local\niemiro\Archive\Winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usbccgp.sys to C:\windows\Winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usbccgp.sys with error code ERROR_ACCESS_DENIED.
Failed to copy file C:\Users\networkadmin\AppData\Local\niemiro\Archive\Winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usbhub.sys to C:\windows\Winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usbhub.sys with error code ERROR_ACCESS_DENIED.
Failure code returned from icacls process in RestoreFromDataBlock function for file or folder C:\windows\Winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usb.inf. Error code ERROR_ACCESS_DENIED.
Failure code returned from icacls process in RestoreFromDataBlock function for file or folder C:\windows\Winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usbccgp.sys. Error code ERROR_ACCESS_DENIED.
Failure code returned from icacls process in RestoreFromDataBlock function for file or folder C:\windows\Winsxs\amd64_usb.inf_31bf3856ad364e35_6.1.7601.23933_none_299141303e40c6bc\usbhub.sys. Error code ERROR_ACCESS_DENIED.
PowerCopy:: directive failed to complete successfully.


Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2018-01-16 14:32:21.737
Script hash: 9IqKWGcIgmiuomBvIKubGdhwpLUOz9lBnOjgXdfqOxc=
----------------------EOF-----------------------
 
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