[7Ult x64 SP1] WHEA_UNCORRECTABLE_ERROR 0x124 {0, fffffa80`07a678f8, 0, 0}. FIX: I changed the CPU.

xilolee said:
  • In the command prompt (admin), type (copy/paste)
    Code: 
    cleanmgr /sageset:1
    A cleanmgr window will be presented, in which you can choose the items to be deleted.
    I'd select them all, but you can choose to avoid some options.
    To start the cleanup, you need to launch this other command:
    Code: 
    cleanmgr /sagerun:1
    And the cleanup will start: wait until it finishes.
  • Download and install iobit driver booster free.
    Open it, click tools, click "Clean unplugged device data", scan, clean, close.
  • In the command prompt (admin), type (copy/paste)
    Code: 
    pnputil -e > "%userprofile%\desktop\pnputil-enumeration.txt"
  • In the command prompt (admin), type (copy/paste)
    Code: 
    dism /online /get-drivers /format:table > "%userprofile%\desktop\dism-getdrivers.txt"
  • Download regseeker, unzip it, click regseeker.exe.
    Click applications and startup.
    Click services, click the information header to sort the items, enlarge the headers so we can see the items, take a (png/jpg) screenshot and save it on your desktop.
    Click drivers, click the information header to sort the items, enlarge the headers so we can see the items, take a (png/jpg) screenshot and save it on your desktop.
  • Download nirsoft shellexview, unzip it, click shexview.exe, take a screenshot and save it on your desktop.
  • Zip up screenshots, pnputil and dism logs.
  • Take fresh logs from your system (bsodcollectionapp)
  • Send those two files here (i.e., new logs and bsodcollectionapp files)
Click to expand...

Goodmorning!

see results below.
 

Attachments

  • Have you removed your ati graphics card and added one from nvidia?
    If you removed your ATI graphics card:
    Read More:

  • Other commands to remove already removed drivers (see regseeker):
    Read More:

  • If you uninstalled daemon tools and wincdemu/bazis (and didn't re-install them), launch these commands:
    Read More:

  • If you are not using (i.e., don't attach) any apple device, launch the following commands - otherwise, don't launch them:
    Read More:

  • Are you using bluetooth?
    Did you install any bluetooth driver/software?
    Does your motherboard support bluetooth? (it seems no, seeing its specs)
    If the answers for the previous three questions are NO, open shellexview and disable bluewire general property sheet.

  • There's an error in the logs about avast: retrieve your license key for it, clean uninstall it, clean re-install it.

  • There's an error about windows backup: use another backup/"system image" software (like macrium reflect free).
    We can clear more, but only if you have a macrium reflect system image (and its recovery media ready), or another similar tool - i.e., another disk imaging software.
 
xilolee said:
  • Have you removed your ati graphics card and added one from nvidia?
    If you removed your ATI graphics card:
    Read More:

  • Other commands to remove already removed drivers (see regseeker):
    Read More:

  • If you uninstalled daemon tools and wincdemu/bazis (and didn't re-install them), launch these commands:
    Read More:

  • If you are not using (i.e., don't attach) any apple device, launch the following commands - otherwise, don't launch them:
    Read More:

  • Are you using bluetooth?
    Did you install any bluetooth driver/software?
    Does your motherboard support bluetooth? (it seems no, seeing its specs)
    If the answers for the previous three questions are NO, open shellexview and disable bluewire general property sheet.

  • There's an error in the logs about avast: retrieve your license key for it, clean uninstall it, clean re-install it.

  • There's an error about windows backup: use another backup/"system image" software (like macrium reflect free).
    We can clear more, but only if you have a macrium reflect system image (and its recovery media ready), or another similar tool - i.e., another disk imaging software.
Click to expand...
Yes, I replaced my old ATI GPU by a better (second hand) Nvidia GPU.

By commands, you mean I copy them in CP (admin)?
 
Msinfo32 was missing from the new logs and was also missing from the opening post.

See if it will load manually.

Open administrative command prompt (ACP) and type or copy and paste:
msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"

Allow 30 minutes for it to fully load.
Find the new icon on the desktop > post a share link into the thread.


The logs displayed no BSOD since 10/20.

There were multiple unexpected shutdowns and restarts.

There were recurrent drive controller errors.






Code: 
Event[1328]:
  Log Name: System
  Source: Disk
  Date: 2021-01-24T14:42:37.523
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jonas-PC
  Description:
The driver detected a controller error on \Device\Harddisk3\DR3.


Event[1335]:
  Log Name: System
  Source: Disk
  Date: 2021-01-24T14:42:10.166
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jonas-PC
  Description:
The driver detected a controller error on \Device\Harddisk3\DR3.




Code: 
Event[2966]:
  Log Name: System
  Source: EventLog
  Date: 2021-01-15T18:49:34.000
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jonas-PC
  Description:
The previous system shutdown at 18:47:34 on ?15/?01/?2021 was unexpected.


Event[2959]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2021-01-15T18:49:24.906
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Jonas-PC
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Event[1626]:
  Log Name: System
  Source: EventLog
  Date: 2021-01-23T18:57:16.000
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jonas-PC
  Description:
The previous system shutdown at 18:55:04 on ?23/?01/?2021 was unexpected.


Event[1619]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2021-01-23T18:57:05.878
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Jonas-PC
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Event[1168]:
  Log Name: System
  Source: EventLog
  Date: 2021-01-26T18:19:34.000
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jonas-PC
  Description:
The previous system shutdown at 20:53:48 on ?25/?01/?2021 was unexpected.


Event[1161]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2021-01-26T18:19:24.633
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Jonas-PC
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Event[887]:
  Log Name: System
  Source: EventLog
  Date: 2021-01-27T20:37:49.000
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jonas-PC
  Description:
The previous system shutdown at 20:36:13 on ?27/?01/?2021 was unexpected.


Event[880]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2021-01-27T20:37:38.875
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Jonas-PC
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Event[623]:
  Log Name: System
  Source: EventLog
  Date: 2021-01-28T19:11:55.000
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jonas-PC
  Description:
The previous system shutdown at 19:07:43 on ?28/?01/?2021 was unexpected.


Event[619]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2021-01-28T19:11:49.126
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Jonas-PC
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.



Event[531]:
  Log Name: System
  Source: EventLog
  Date: 2021-01-28T19:15:31.000
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jonas-PC
  Description:
The previous system shutdown at 19:13:49 on ?28/?01/?2021 was unexpected.


Event[527]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2021-01-28T19:15:25.340
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Jonas-PC
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Event[205]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2021-01-30T16:59:42.699
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Jonas-PC
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Event[200]:
  Log Name: System
  Source: EventLog
  Date: 2021-01-30T16:59:53.000
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jonas-PC
  Description:
The previous system shutdown at 16:55:40 on ?30/?01/?2021 was unexpected.
 
xilolee said:
  • Have you removed your ati graphics card and added one from nvidia?
    If you removed your ATI graphics card:
    Read More:

  • Other commands to remove already removed drivers (see regseeker):
    Read More:

  • If you uninstalled daemon tools and wincdemu/bazis (and didn't re-install them), launch these commands:
    Read More:

  • If you are not using (i.e., don't attach) any apple device, launch the following commands - otherwise, don't launch them:
    Read More:

  • Are you using bluetooth?
    Did you install any bluetooth driver/software?
    Does your motherboard support bluetooth? (it seems no, seeing its specs)
    If the answers for the previous three questions are NO, open shellexview and disable bluewire general property sheet.

  • There's an error in the logs about avast: retrieve your license key for it, clean uninstall it, clean re-install it.

  • There's an error about windows backup: use another backup/"system image" software (like macrium reflect free).
    We can clear more, but only if you have a macrium reflect system image (and its recovery media ready), or another similar tool - i.e., another disk imaging software.
Click to expand...

I did all those steps, except the last one.
I use windows 's own "back up and restore" (no other software). I vent completed the latest back, mayby that's the reason for the error?
 
I didn't understand your question.
The problem with Windows backups is they couldn't work when you need them.

If you don't use Apple devices and software, remove/uninstall it.

Post new screenshots of regseeker, shellexview, and the logs of pnputil and dism (see 37th post).
 
Last edited:
xilolee said:
I didn't understand your question.
The problem with Windows backups is they couldn't work when you need them.

If you don't use Apple devices and software, remove/uninstall it.

Post new screenshots of regseeker, shellexview, and the logs of pnputil and disk (see 37th post).
Click to expand...
I don't have back up software.

And I use Itunes and Icloud...

See new screenshots, etc. below.
 

Attachments

Launch these commands (from command prompt (admin)) and post their results:
Code: 
sc delete dtlitescsibus
sc delete dtliteusbbus
sc delete bazisvirtualcdbus
sc query type= all state= all | findstr /i /c:"lite"
 
zbook said:
Msinfo32 was missing from the new logs and was also missing from the opening post.

See if it will load manually.

Open administrative command prompt (ACP) and type or copy and paste:
msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"

Allow 30 minutes for it to fully load.
Find the new icon on the desktop > post a share link into the thread.


The logs displayed no BSOD since 10/20.

There were multiple unexpected shutdowns and restarts.

There were recurrent drive controller errors.






Code: 
Event[1328]:
  Log Name: System
  Source: Disk
  Date: 2021-01-24T14:42:37.523
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jonas-PC
  Description:
The driver detected a controller error on \Device\Harddisk3\DR3.


Event[1335]:
  Log Name: System
  Source: Disk
  Date: 2021-01-24T14:42:10.166
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jonas-PC
  Description:
The driver detected a controller error on \Device\Harddisk3\DR3.




Code: 
Event[2966]:
  Log Name: System
  Source: EventLog
  Date: 2021-01-15T18:49:34.000
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jonas-PC
  Description:
The previous system shutdown at 18:47:34 on ?15/?01/?2021 was unexpected.


Event[2959]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2021-01-15T18:49:24.906
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Jonas-PC
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Event[1626]:
  Log Name: System
  Source: EventLog
  Date: 2021-01-23T18:57:16.000
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jonas-PC
  Description:
The previous system shutdown at 18:55:04 on ?23/?01/?2021 was unexpected.


Event[1619]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2021-01-23T18:57:05.878
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Jonas-PC
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Event[1168]:
  Log Name: System
  Source: EventLog
  Date: 2021-01-26T18:19:34.000
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jonas-PC
  Description:
The previous system shutdown at 20:53:48 on ?25/?01/?2021 was unexpected.


Event[1161]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2021-01-26T18:19:24.633
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Jonas-PC
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Event[887]:
  Log Name: System
  Source: EventLog
  Date: 2021-01-27T20:37:49.000
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jonas-PC
  Description:
The previous system shutdown at 20:36:13 on ?27/?01/?2021 was unexpected.


Event[880]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2021-01-27T20:37:38.875
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Jonas-PC
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Event[623]:
  Log Name: System
  Source: EventLog
  Date: 2021-01-28T19:11:55.000
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jonas-PC
  Description:
The previous system shutdown at 19:07:43 on ?28/?01/?2021 was unexpected.


Event[619]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2021-01-28T19:11:49.126
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Jonas-PC
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.



Event[531]:
  Log Name: System
  Source: EventLog
  Date: 2021-01-28T19:15:31.000
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jonas-PC
  Description:
The previous system shutdown at 19:13:49 on ?28/?01/?2021 was unexpected.


Event[527]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2021-01-28T19:15:25.340
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Jonas-PC
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Event[205]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2021-01-30T16:59:42.699
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Jonas-PC
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Event[200]:
  Log Name: System
  Source: EventLog
  Date: 2021-01-30T16:59:53.000
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jonas-PC
  Description:
The previous system shutdown at 16:55:40 on ?30/?01/?2021 was unexpected.
Click to expand...

I attached the msinfo32.nfo file.
 
Last command to launch:
Code: 
sc delete "disc soft lite bus service"

Then I'd follow Zbook's suggestion to check the disk (if you didn't already do it).

Then let's see if the problem reappears.
 
xilolee said:
Last command to launch:
Code: 
sc delete "disc soft lite bus service"

Then I'd follow Zbook's suggestion to check the disk (if you didn't already do it).

Then let's see if the problem reappears.
Click to expand...
Ok thanx a lot! I don't understand where this is all coming from (the stuff that was deleted). I did a format C & reinstall +- 1 year ago.
 
@zbook

Results of step 1 > 8 (#38):

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>wmic recoveros set autoreboot = false
Updating property(s) of '\\JONAS-PC\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Nam
e="Microsoft Windows 7 Ultimate |C:\\Windows|\\Device\\Harddisk0\\Partition2"'
Property(s) update successful.

C:\Windows\system32>wmic recoveros set DebugInfoType = 2
Updating property(s) of '\\JONAS-PC\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Nam
e="Microsoft Windows 7 Ultimate |C:\\Windows|\\Device\\Harddisk0\\Partition2"'
Property(s) update successful.

C:\Windows\system32>wmic recoveros get autoreboot
AutoReboot
FALSE


C:\Windows\system32>wmic recoveros get DebugInfoType
DebugInfoType
2


C:\Windows\system32>bcdedit /enum {badmemory}

RAM Defects
-----------
identifier {badmemory}

C:\Windows\system32>
 
zbook said:
Which post has the Msinfo32 attachment?

After the full error scans run HD Sentinel:


Run HD Sentinel: (free or trial edition)
Hard Disk Sentinel - HDD health and temperature monitoring
Hard Disk Sentinel - HDD health and temperature monitoring
For each drive post images of these tabs into the thread:
Overview tab
Temperature
SMART
Disk performance
Click to expand...

@zbook

Msinfo32 + results HD, seatools in attachment.

I'vent done the checkdsk yet (step 19 c) ).
 

Attachments

The msinfo32 file was not able to be opened.

Open administrative command prompt (ACP) and type or copy and paste:
msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"

Allow 30 minutes for it to fully load.
Find the new icon on the desktop > post a share link into the thread.

See if it can be saved as a text file too,
 

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