[7Ult x64 SP1] WHEA_UNCORRECTABLE_ERROR 0x124 {0, fffffa80`07a678f8, 0, 0}. FIX: I changed the CPU.

zbook · Feb 3, 2021

jonesbxl said:
How do I do that?

When msinfo32 is fully loaded after 30 minutes

a) click file > save > for file name enter 02032021msinfo32 > the default save is System Information File (*.NFO)
b) click file > export > save (default is text) > save to desktop

NFO is preferred

jonesbxl · Feb 4, 2021

Like this?

zbook · Feb 4, 2021

1) Uninstall:

a) Start Menu\Programs\Driver Booster 8 Public:Start Menu\Programs\Driver Booster 8 Public

b) Start Menu\Programs\AVAST Software Public:Start Menu\Programs\AVAST Software Public
Avast Uninstall Utility | Download aswClear for Avast Removal

c) Start Menu\Programs\SUPERAntiSpyware Public:Start Menu\Programs\SUPERAntiSpyware Public
SUPERAntiSpyware FAQ - How do I uninstall SUPERAntiSpyware?

2) Install: MSE: Download Microsoft Security Essentials from Official Microsoft Download Center

3) For the next few days report any problems or change in performance

4) Attempt to save Msinfo32 as NFO after Avast is uninstalled

5) Post results from this log collector:
Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Help Forums (sevenforums.com)

6) Perform steps #3 and #4 in this link:
Windows Update Forum Posting Instructions | Sysnative Forums

jonesbxl · Feb 5, 2021

zbook said:
1) Uninstall:

a) Start Menu\Programs\Driver Booster 8 Public:Start Menu\Programs\Driver Booster 8 Public

b) Start Menu\Programs\AVAST Software Public:Start Menu\Programs\AVAST Software Public
Avast Uninstall Utility | Download aswClear for Avast Removal

c) Start Menu\Programs\SUPERAntiSpyware Public:Start Menu\Programs\SUPERAntiSpyware Public
SUPERAntiSpyware FAQ - How do I uninstall SUPERAntiSpyware?

2) Install: MSE: Download Microsoft Security Essentials from Official Microsoft Download Center

3) For the next few days report any problems or change in performance

4) Attempt to save Msinfo32 as NFO after Avast is uninstalled

5) Post results from this log collector:
Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Help Forums (sevenforums.com)

6) Perform steps #3 and #4 in this link:
Windows Update Forum Posting Instructions | Sysnative Forums

1) I did all uninstalls

2) what is this exactly? I have an Avast subscription (premium). I ll re-install avast instead.

zbook · Feb 5, 2021

The software can be reinstalled once problematic software/drivers can be ruled in/out.

Test drive without these software for 3 days or 1 week or more (depends upon the frequency of the freezing problems).

Software can be reinstalled after testing for freezes / hangs.

When available post results for all steps in post #63.

jonesbxl · Feb 5, 2021

zbook said:
The software can be reinstalled once problematic software/drivers can be ruled in/out.

Test drive without these software for 3 days or 1 week or more (depends upon the frequency of the freezing problems).

Software can be reinstalled after testing for freezes / hangs.

When available post results for all steps in post #63.

so I need to do step 2?

Please find the results of steps 4 en 5 in attachment

jonesbxl · Feb 5, 2021

Just had another freeze. I don't understand anymore, after all these instructions..

x BlueRobot · Feb 5, 2021

zbook said:
5) Post results from this log collector:
Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Help Forums (sevenforums.com)

Why are you asking the user to write a log collector from SF? We have a perfectly good log collector at Sysnative.

jonesbxl said:
Just had another freeze.

Does the system freeze in general or when running specific applications? For example, do you see frequently see freezes when running a resource-intensive program?

zbook · Feb 5, 2021

x BlueRobot said:
Why are you asking the user to write a log collector from SF? We have a perfectly good log collector at Sysnative.

Does the system freeze in general or when running specific applications? For example, do you see frequently see freezes when running a resource-intensive program?

In the opening post the OP typed: I come from Windows 7 Help Forums. Since no solution was found, one of the members transferred me overhere.

The Sysnative log collector collected Msinfo32 but it was not able to be opened.

The TF script should have already been used during the TF thread (the old thread was not yet checked).

It's a trial and error step to see if it can collect Msinfo32 so that it can be opened in the usual NFO format.

Maybe something may appear when the OP post results for post #63 step #6.

zbook · Feb 6, 2021

x BlueRobot said:
Why are you asking the user to write a log collector from SF? We have a perfectly good log collector at Sysnative.

There were/are problems with the Sysnative log collector where the OP only report problems running it in their thread.

The OP often do not open separate threads to troubleshoot the failure to run the log collector:

Stuttering and high DPC with latencyMon | Sysnative Forums

The OP typed: ""I did try BSOD collection app but freezes with "Waiting for SystemInfo" message for an hour""

This may happen:

Code:

Autoruns. . . D O N E
The system cannot find the file specified.





Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete
Waiting for System Information to complete

xilolee · Feb 6, 2021

Create a system restore point.
A system backup (with a third party tool) is always a good idea.
Then launch these commands from an elevated command prompt:

Code:

sc delete adp94xx
sc delete adpahci
sc delete adpu320
sc delete aliide
sc delete arc
sc delete arcsas
sc delete b06bdrv
sc delete b57nd60a
sc delete ebdrv
sc delete elxstor
sc delete hcv85cir
sc delete hpsamd
sc delete iirsp
sc delete lsi_fc
sc delete lsi_sas
sc delete lsi_sas2
sc delete lsi_scsi
sc delete megasas
sc delete megasr
sc delete nfrd960
sc delete nvraid
sc delete nvstor
sc delete ql2300
sc delete ql40xx
sc delete sisraid2
sc delete sisraid4
sc delete stexstor

Post new screenshots of regseeker.

jonesbxl · Feb 6, 2021

x BlueRobot said:
Does the system freeze in general or when running specific applications? For example, do you see frequently see freezes when running a resource-intensive program?

No never in general, always when running apps. Yesterday it happend when using 'soulseek' Soulseek
I remember also freezing when uploading photos, but that was before I followed the latest instructions. I should try that again.

x BlueRobot · Feb 6, 2021

Could you please click Start and then enter the following:

Rich (BB code):

resmon

Press Enter and then it should open up Resource Monitor.

Could you please provide a screenshot of the CPU and the Memory tab when you're experiencing a freeze?

jonesbxl · Feb 7, 2021

x BlueRobot said:
Could you please click Start and then enter the following:

Rich (BB code):

resmon

Press Enter and then it should open up Resource Monitor.

Could you please provide a screenshot of the CPU and the Memory tab when you're experiencing a freeze?

How do I do that? I cannot do anything when there is a freeze..

zbook · Feb 7, 2021

When available please update the thread with results from steps #3 and #4 in this link:
Windows Update Forum Posting Instructions

jonesbxl · Feb 11, 2021

zbook said:
When available please update the thread with results from steps #3 and #4 in this link:
Windows Update Forum Posting Instructions

@zbook

I just did both steps.

Results of step 4 (89 errors) in attachment.

zbook · Feb 11, 2021

Please open a new thread in the Windows update forum:
Windows Update Forum Posting Instructions | Sysnative Forums

Please include the requested files and a link for this thread.

Code:

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
   CBS & SFC total detected corruption count:     0
   CBS & SFC total unimportant corruption count:  0
   CBS & SFC total fixed corruption count:        0
   SURT total detected corruption count:          98
   SURT total unimportant corruption count:       0
   SURT total fixed corruption count:             0
AutoAnalysis:: directive completed successfully.

jonesbxl · Feb 13, 2021

zbook said:
Please open a new thread in the Windows update forum:
Windows Update Forum Posting Instructions | Sysnative Forums

Please include the requested files and a link for this thread.

Code:

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com. CBS & SFC total detected corruption count: 0 CBS & SFC total unimportant corruption count: 0 CBS & SFC total fixed corruption count: 0 SURT total detected corruption count: 98 SURT total unimportant corruption count: 0 SURT total fixed corruption count: 0 AutoAnalysis:: directive completed successfully.

I made a new thread

See the message "Failed to generate a complete zip file. Upload aborted." So there are no other files...

jonesbxl · Feb 13, 2021

I just had a new BSOD... the first since october when I replaced my CPU (which was the solution I believed?). See info below.

jonesbxl · Feb 18, 2021

Sorry, I switched to WIN10. Thanx everyone for the help!

[7Ult x64 SP1] WHEA_UNCORRECTABLE_ERROR 0x124 {0, fffffa80`07a678f8, 0, 0}. FIX: I changed the CPU.

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