[SOLVED] Applying Windows update fails

Reboot the machine.
Check Windows Update again and report the result.
 
Does Windows Update show important updates to install ?
 
It does, the only important update remaining is

KB890830​


Shall I go ahead and install it?

Thanks!
 
Yes.
When done, restart the machine and try the upgrade to Window 10 again.
 
Peter,

Unfortunately after a restart and the attempted upgrade to Windows 10 I got to updating 15% again and the machine restarted and undid the changes.

Please let me know what I need to provide to continue troubleshooting.

Thanks!
 
Attach these 2 log files:
C:\$Windows.~BT\Sources\panther\setupact.log
C:\Windows\setupapi.log
 
Peter,

Here is a link to the setupact.log file setupact.zip

I was unable to find the setupapi.log file. I have attached a screenshot of what I could find, please let me know if any of the files in the attachment are what you need.

Thanks
 

Attachments

  • Capture.PNG
    Capture.PNG
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Disconnect all non-essential hardware before trying to upgrade again.
 
Peter,

I tried that with the same result. One theory I have is that I installed my OS on a new SSD and left the old HDD attached. When I attempt to disconnect the old HD as it is going bad I cannot boot into windows so I believe my bootmgr is on that drive.

I may need to find my windows 7 disc in order to specify the ssd as the primary OS drive. Just throwing that idea out there.

Anyway, let me know what I need to attach to continue troubleshooting.

Thanks!
 
Click the Start button and then type cmd in the searchbox. Right-click on cmd that comes up in the search results and select Run as administrator.
A command prompt window will open. Copy and paste the following into the command-prompt and hit enter.
bcdedit > "%USERPROFILE%\desktop\bcdedit.txt"

After the command runs there will be a file on your desktop named bcdedit.txt.
Attach this file to your next reply.
 
The "Windows Boot Manager" points to C: where the "Windows Boot Loader" points to G:
Note: backup all your important data first in case Windows wouldn't boot after the fix below.

Open an elevated commandprompt.
Copy and paste the following command into the commandprompt window and press enter.
Bcdedit /set {bootmgr} device partition=G:

Post a screenshot of the result.
 
Peter,

I have performed the action and attached the screenshot.

Thanks again for all the help.

1613866354708.png
 
Reboot the machine with the old HDD connected.
When Windows starts normally, shutdown and start Windows without the old HDD connected.
 
I followed those steps but I got the same result as before where the bios appears to be attempting to establish a network link.

I did check into the bios and the old drive was not present, but it appears to be still needing it in some way.
 
I followed those steps but I got the same result as before where the bios appears to be attempting to establish a network link.
Click to expand...
Take a photo of that message and post it your next reply.

Perform the instructions in message #31 again to verify the modification we did.
 
The bcdedit command did its job successful.

  • Click on Start - All programs - Accessories.
  • Rightclick on Command-prompt and select Run as administrator.
  • When command prompt opens, typ diskpart into it, then press enter.
  • Wait for this to complete.
  • Typ list volume and press enter.
  • Wait for this to complete.
  • Take a screenshot of the commandprompt window. Read this on how to take a screenshot.
  • Upload the image file to a file-sharing site such as Filedropper or imgur.com and post the downloadlink.
 
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