[SOLVED] August Security Update failed to install

Correct. Sorry for the faulty instructions.
Click to expand...
No problem, it's easily done. Done it myself on too many occasions.

Ran fixlist, and when I looked at the results noticed that although all the files/folders had been removed, most of the Reg entries stated not found, so "turned Windows features on" and ran fixlist again. This time the registry items were removed.

So have attached two fixlogs (1 & 2) below.

Update failed, this time did not get to reboot before failure.

Log below ...

CBS.log
 

Attachments

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Restart the computer.
Check Windows Update again and report the result.
If it fails, attach the zipped cbs.log to your next reply.
 

Attachments

Fix appears to have run successfully, fixlog below.

Update failed again before reboot. cbs.log below.

CBS.log
 

Attachments

Remove Update Manually
  1. Click on the Start button and in the search box, type Command Prompt.
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following command into it, then press enter.
    wusa /uninstall /KB:5005076
  4. Let me know if it says it was successful or if there are any errors.
 
It replies with a Windows Update Standalone Installer window saying ... The update KB5005076 is not installed on this computer.
 
FRST Registry Search
  1. Click the Start button and choose Control Panel.
  2. In the upper right corner ensure the View by: is set to Category.
  3. Select the Programs group.
  4. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.

  5. Right-click on the file FRST64.exe and choose Run as administrator.
  6. Copy and paste KB5005076 into the Search box and click the Search Registry button.
  7. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
  8. You may close any remaining open windows now.
 
Log attached below ...
 

Attachments

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Restart the computer.
Check Windows Update again and report the result.
If it fails, attach the zipped cbs.log to your next reply.
 

Attachments

Success !!! (y)

Computer has now successfully installed KB5005076. Thank you for your help, your patience, and your expertise, in resolving this matter.

I am presuming that the problem has been intitially caused by the incorrect/incomplete removal of Adobe Flash by one of my earlier updates, compounded by my subsequent attempts to resolve things myself.

Don't know whether you still need to see my latest fixlog, but I have attached it below anyway.

To be honest, I have found the whole recovery process fascinating, and would like to learn more ..... is that possible, and if it is, is there any pre-existing knowledge required ?
 

Attachments

Great.
I am presuming that the problem has been intitially caused by the incorrect/incomplete removal of Adobe Flash by one of my earlier updates, compounded by my subsequent attempts to resolve things myself.
Click to expand...
Presumably yes. After that the installation of KB5005076 may have gone wrong so we removed that also.

To be honest, I have found the whole recovery process fascinating, and would like to learn more ..... is that possible, and if it is, is there any pre-existing knowledge required ?
Click to expand...
Currently we are low on instructors. Send a private message to Will Watts or jcgriff2.
 
Your welcome. I will mark this thread as solved.

Have a nice weekend.
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top