[SOLVED] BSOD on W7 upgrade to W10 & in driver verifier, no dumps. FIX: FEW drivers (and devices) removed; TPKD was the last one which blocked the upgrade.

1) Open administrative command prompt (ACP) and type or copy and paste:

driverquery /si

2) When this has completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread


Uninstall any unused software (last 30 days) that could be reinstalled after an upgrade.
 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Jay>driverquery /si

DeviceName InfName IsSigned Manufacturer
============================== ============= ======== =========================
Generic volume volume.inf TRUE Microsoft
Generic volume volume.inf TRUE Microsoft
Generic volume volume.inf TRUE Microsoft
Generic volume volume.inf TRUE Microsoft
Generic volume volume.inf TRUE Microsoft
Generic volume shadow copy volsnap.inf TRUE Microsoft
Generic volume volume.inf TRUE Microsoft
Volume Manager machine.inf TRUE (Standard system devices)
Microsoft Virtual Drive Enumer machine.inf TRUE (Standard system devices)
NVVHCI Enumerator oem159.inf TRUE NVIDIA
NvModuleTracker Device oem121.inf TRUE NVIDIA
NVIDIA Virtual Audio Device (W oem85.inf TRUE NVIDIA
Cruzer Blade wpdfs.inf TRUE SanDisk
UMBus Enumerator umbus.inf TRUE Microsoft
UMBus Enumerator umbus.inf TRUE Microsoft
UMBus Root Bus Enumerator umbus.inf TRUE Microsoft
Plug and Play Software Device machine.inf TRUE (Standard system devices)
Terminal Server Mouse Driver machine.inf TRUE (Standard system devices)
Terminal Server Keyboard Drive machine.inf TRUE (Standard system devices)
Windscribe VPN oem152.inf FALSE Windscribe.com
WAN Miniport (SSTP) netsstpa.inf TRUE Microsoft
WAN Miniport (PPTP) netrasa.inf TRUE Microsoft
WAN Miniport (PPPOE) netrasa.inf TRUE Microsoft
WAN Miniport (IPv6) netrasa.inf TRUE Microsoft
WAN Miniport (IP) netrasa.inf TRUE Microsoft
WAN Miniport (Network Monitor) netrasa.inf TRUE Microsoft
WAN Miniport (L2TP) netrasa.inf TRUE Microsoft
WAN Miniport (IKEv2) netavpna.inf TRUE Microsoft
Microsoft System Management BI machine.inf TRUE (Standard system devices)
User Mode Driver Frameworks Pl N/A FALSE N/A
WFP Lightweight Filter N/A FALSE N/A
Kernel Mode Driver Frameworks N/A FALSE N/A
Remote Access IPv6 ARP Driver N/A FALSE N/A
Virtual WiFi Filter Driver N/A FALSE N/A
Storage volumes N/A FALSE N/A
Dynamic Volume Manager N/A FALSE N/A
VgaSave N/A FALSE N/A
Tpkd N/A FALSE N/A
NetIO Legacy TDI Support Drive N/A FALSE N/A
TCP/IP Registry Compatibility N/A FALSE N/A
TCP/IP Protocol Driver N/A FALSE N/A
Security Processor Loader Driv N/A FALSE N/A
Security Driver N/A FALSE N/A
Link-Layer Topology Discovery N/A FALSE N/A
Reflector Display Driver used N/A FALSE N/A
RDP Encoder Mirror Driver N/A FALSE N/A
RDPCDD N/A FALSE N/A
QWAVE driver N/A FALSE N/A
QoS Packet Scheduler N/A FALSE N/A
PEAUTH N/A FALSE N/A
Performance Counters for Windo N/A FALSE N/A
pciide N/A FALSE N/A
Null N/A FALSE N/A
NSI proxy service driver. N/A FALSE N/A
NETBT N/A FALSE N/A
NDProxy N/A FALSE N/A
NDIS Usermode I/O Protocol N/A FALSE N/A
NDIS System Driver N/A FALSE N/A
NativeWiFi Filter N/A FALSE N/A
Nal Service N/A FALSE N/A
msisadrv N/A FALSE N/A
msahci N/A FALSE N/A
Windows Firewall Authorization N/A FALSE N/A
Mount Point Manager N/A FALSE N/A
MBAMSwissArmy N/A FALSE N/A
Logitech LVPr2M64 Driver N/A FALSE N/A
Link-Layer Topology Discovery N/A FALSE N/A
KSecPkg N/A FALSE N/A
KSecDD N/A FALSE N/A
IP Network Address Translator N/A FALSE N/A
Hardware Policy Driver N/A FALSE N/A
HWiNFO32/64 Kernel Driver N/A FALSE N/A
HTTP N/A FALSE N/A
Bitlocker Drive Encryption Fil N/A FALSE N/A
E-mu Plug-in Architecture Driv N/A FALSE N/A
LDDM Graphics Subsystem N/A FALSE N/A
System Attribute Cache N/A FALSE N/A
CTHWIUT.SYS N/A FALSE N/A
CTEXFIFX.SYS N/A FALSE N/A
CT20XUT.SYS N/A FALSE N/A
CNG N/A FALSE N/A
Common Log (CLFS) N/A FALSE N/A
Beep N/A FALSE N/A
IDE Channel N/A FALSE N/A
Ancillary Function Driver for N/A FALSE N/A
Composite Bus Enumerator compositebus. TRUE Microsoft
File as Volume Driver blbdrive.inf TRUE Microsoft
ACPI Fixed Feature Button machine.inf TRUE (Standard system devices)
Microsoft Windows Management I acpi.inf TRUE Microsoft
ACPI Thermal Zone machine.inf TRUE (Standard system devices)
ACPI Thermal Zone machine.inf TRUE (Standard system devices)
ACPI Fan machine.inf TRUE (Standard system devices)
ACPI Fan machine.inf TRUE (Standard system devices)
ACPI Fan machine.inf TRUE (Standard system devices)
ACPI Fan machine.inf TRUE (Standard system devices)
ACPI Fan machine.inf TRUE (Standard system devices)
Intel Processor cpu.inf TRUE Intel
Intel Processor cpu.inf TRUE Intel
Intel Processor cpu.inf TRUE Intel
Intel Processor cpu.inf TRUE Intel
System board machine.inf TRUE (Standard system devices)
ACPI Power Button machine.inf TRUE (Standard system devices)
Motherboard resources machine.inf TRUE (Standard system devices)
Microsoft Windows Management I acpi.inf TRUE Microsoft
System board machine.inf TRUE (Standard system devices)
Intel(R) 6 Series/C200 Series oem130.inf TRUE INTEL
Disk drive disk.inf TRUE (Standard disk drives)
Disk drive disk.inf TRUE (Standard disk drives)
Disk drive disk.inf TRUE (Standard disk drives)
Intel(R) Desktop/Workstation/S oem108.inf TRUE Intel Corporation
Communications Port msports.inf TRUE (Standard port types)
Numeric data processor machine.inf TRUE (Standard system devices)
Motherboard resources machine.inf TRUE (Standard system devices)
Motherboard resources machine.inf TRUE (Standard system devices)
Microsoft ACPI-Compliant Embed machine.inf TRUE (Standard system devices)
Motherboard resources machine.inf TRUE (Standard system devices)
System timer machine.inf TRUE (Standard system devices)
System CMOS/real time clock machine.inf TRUE (Standard system devices)
Motherboard resources machine.inf TRUE (Standard system devices)
Programmable interrupt control machine.inf TRUE (Standard system devices)
High precision event timer machine.inf TRUE (Standard system devices)
Intel(R) 82802 Firmware Hub De machine.inf TRUE Intel
Direct memory access controlle machine.inf TRUE (Standard system devices)
Intel(R) Z68 Express Chipset F oem130.inf TRUE INTEL
Qualcomm Atheros Valkyrie Boot oem147.inf TRUE Qualcomm Atheros
Webcam Pro 9000 oem39.inf TRUE Logitech
Logitech USB Camera (Webcam Pr oem22.inf TRUE Logitech
Generic USB Hub usb.inf TRUE (Generic USB Hub)
USB Root Hub usbport.inf TRUE (Standard USB Host Contro
Intel(R) 6 Series/C200 Series oem135.inf TRUE INTEL
Realtek PCIe GbE Family Contro oem21.inf TRUE Realtek
PCI standard PCI-to-PCI bridge machine.inf TRUE (Standard system devices)
PCI standard PCI-to-PCI bridge machine.inf TRUE (Standard system devices)
PCI standard PCI-to-PCI bridge machine.inf TRUE (Standard system devices)
PCI standard PCI-to-PCI bridge machine.inf TRUE (Standard system devices)
Marvell 91xx Config Device oem145.inf TRUE Marvell Semiconductor Inc
Marvell 91xx SATA 6G Controlle oem146.inf TRUE Marvell Inc.
PCI standard PCI-to-PCI bridge machine.inf TRUE (Standard system devices)
JMicron JMB36X Controller oem127.inf TRUE JMicron Technology Corp.
PCI standard PCI-to-PCI bridge machine.inf TRUE (Standard system devices)
Click to expand...
 

Attachments

Post the result of this command:
Code: 
(sc query hdaudaddservice & sc qc hdaudaddservice & sc query NVHDA & sc qc NVHDA & sc query nvvad_WaveExtensible & sc qc nvvad_WaveExtensible) |findstr /i /c:"e_n" /c:"type" /c:"bin"
 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Jay>(sc query hdaudaddservice & sc qc hdaudaddservice & sc query NVHDA
& sc qc NVHDA & sc query nvvad_WaveExtensible & sc qc nvvad_WaveExtensible) |fin
dstr /i /c:"e_n" /c:"type" /c:"bin"
SERVICE_NAME: hdaudaddservice
TYPE : 1 KERNEL_DRIVER
SERVICE_NAME: hdaudaddservice
TYPE : 1 KERNEL_DRIVER
START_TYPE : 3 DEMAND_START
BINARY_PATH_NAME : system32\drivers\HdAudio.sys
SERVICE_NAME: NVHDA
TYPE : 1 KERNEL_DRIVER
SERVICE_NAME: NVHDA
TYPE : 1 KERNEL_DRIVER
START_TYPE : 3 DEMAND_START
BINARY_PATH_NAME : system32\drivers\nvhda64v.sys
SERVICE_NAME: nvvad_WaveExtensible
TYPE : 1 KERNEL_DRIVER
SERVICE_NAME: nvvad_WaveExtensible
TYPE : 1 KERNEL_DRIVER
START_TYPE : 3 DEMAND_START
BINARY_PATH_NAME : system32\drivers\nvvad64v.sys
Click to expand...
 
xilolee said:
Device manager, in view tick "show hidden devices", expand "audio inputs and outputs" and "sound, video and game controllers": send a screenshot.
Click to expand...
I don't see an "audio inputs and outputs" tab
 

Attachments

  • ss+(2020-12-12+at+05.02.12).png
    ss+(2020-12-12+at+05.02.12).png
    73.6 KB · Views: 5
There were BSOD today and yesterday without dump files.


Search for: C:\Windows\LiveKernelReports > post a share link




Code: 
Event[785]:
  Log Name: System
  Source: volmgr
  Date: 2020-12-12T14:15:04.838
  Event ID: 46
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jay-PC
  Description:
Crash dump initialization failed!

Code: 
Event[1656]:
  Log Name: System
  Source: volmgr
  Date: 2020-12-11T19:44:16.354
  Event ID: 46
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jay-PC
  Description:
Crash dump initialization failed!
 
High Definition Audio Device has an error: "This device cannot start. (Code 10)". Been like that for a while, not sure what to do about it. I've uninstalled it and let Windows download the driver again, but nothing more than that.

Sorry zbook, LiveKernelReports is still empty except for an empty WATCHDOG folder.
 
xilolee said:
Create a system restore point, uninstall that device and reboot: it should find it if it exists.
Click to expand...

It reappeared, but windows says the installation failed. Device manager says it has a driver.
 

Attachments

  • ss+(2020-12-12+at+05.24.19).png
    ss+(2020-12-12+at+05.24.19).png
    31.4 KB · Views: 4
It's not disabled, but it has a warning next to it. Still says "This device cannot start. (Code 10)" in properties.
 
It reinstalled NVIDIA high def audio, Realtek high def audio

Did not reinstall NVIDIA Virtual Audio Device, High Definition Audio Device still has the same problem: Failed installation but shows up unable to start
 
Uninstall and reinstall both Nvidia and Intel GPU drivers using DDU:


2) re-install the Nvidia GPU driver from the Nvidia website
3) make sure that you check the clean install box and if available install the physx driver.
4) re-install the Intel GPU driver from the Intel website

Display Driver Uninstaller Download version 18.0.3.4 (or newer version if available)
Wagnardsoft

Display Driver Uninstaller: How to use - Windows 7 Help Forums
Display Driver Uninstaller: How to use - Windows 7 Help Forums

Download Drivers | NVIDIA
Download Drivers | NVIDIA
 
huzzah!

(hopefully I can reinstall my Focusrite driver once I've upgraded without any BSODs on verifier now)
 

Attachments

  • ss+(2020-12-12+at+06.27.55).png
    ss+(2020-12-12+at+06.27.55).png
    6.7 KB · Views: 5
Last edited:
BSOD, same error: "0xC1900101 - 0x40017, The installation failed in the SECOND_BOOT phase with an error during BOOT operation"
SetupDiag logs.

I did just realise however that I didn't clean boot before upgrading -_- Let me know if I need to do it again
 

Attachments

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top