[SOLVED] Cannot update to Win-7 SP1

[n2b]

I ran the sfc /scannow as you directed above. The verification stopped at 39% like it used to before. In any case I am sending you the link to the cbs.txt. I am also including a link to the screen print of the cmd page where it stopped at 39% with the message that it could not perform the requested operation.

Looking forward to your analysis of this data. Thanks again for spending so much time on this one problem. Appreciate it



Dropbox - cbs.txt

Dropbox - SFC Scannow - cmd screen print.jpg

_____________________________________________________________________________________________________________________________________________
To Aura
Waiting for your analysis and guidance for the next step. Thanks

 

[Aura]

Sorry for the delay, I had a class yesterday and I finished really late so I went home, took a bite and went to bed right away after. Here goes:

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

• Download SFCFix and move the executable on your Desktop;
• Download the attached SFCFix.zip and move the archive to your Desktop;
  Note: Make sure that the file is named SFCFix.zip, do not rename it.
• Save any work you have open, and close every programs;
• Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
  
  
• SFCFix will launch, let it complete;
• Once done, a file will appear on your Desktop, called SFCFix.txt;
• Open the file, then copy and paste its content in your next reply;

SFCFix.zip

 

[n2b]

Here is the SFCFix.txt
_________________________________________________________________________________________________

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-08-10 15:27:12.221
Microsoft Windows 7 - x86
Using .zip script file at C:\Users\Admin\Desktop\SFCFix.zip [0]


PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs


Successfully created directory tree \\?\C:\Windows\winsxs\amd64_microsoft-windows-i..devicescontrolpanel_31bf3856ad364e35_6.1.7600.16385_none_8094bd7b62d2b435.


Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-i..devicescontrolpanel_31bf3856ad364e35_6.1.7600.16385_none_8094bd7b62d2b435\ImagingDevices.exe to C:\Windows\winsxs\amd64_microsoft-windows-i..devicescontrolpanel_31bf3856ad364e35_6.1.7600.16385_none_8094bd7b62d2b435\ImagingDevices.exe.


Successfully restored ownership for C:\Windows\winsxs
Successfully restored permissions on C:\Windows\winsxs
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2016-08-10 15:27:27.478
Script hash: 4onB7zjxdq0kXviLcwQfR83MPThpHCtLgbD2WgdE1Ik=
----------------------EOF-----------------------

 

[Aura]

Alright, let's see if SFC goes through now.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

• On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
  
  Run as Administrator
• On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
• On Windows 8.1 and Windows 10, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
• Enter the command below and press on Enter;
  

  sfc /scannow

  Note: There's a space between "sfc" and "/scannow";
• Once the scan is complete, enter the command below and press on Enter
  

  copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

• A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.

 

[n2b]

Here is the cbs.txt file. The scannow stopped again at 39% with the same error message as before

_____________________________________________________________________________________________________

Dropbox - cbs.txt

 

[Aura]

Alright, follow the instructions below please.

Windows Repair All-In-One
NOTE: Before following to step below, please disable your Antivirus software or any other real-time security software that you have enabled.

• Boot in Safe Mode with Networking;
• Download the portable version of Windows Repair All-In-One;
• Move the file (archive) on your Desktop, and extract it there;
• Go in the tweaking.com_windows_repair_aio folder, then Tweaking.com - Windows Repair folder, right-click on Repair_Windows.exe and select Run as Administrator;
• From there, click on the Next button until you are presented with an Open Repairs button and click on it;
• Let the Registry back up complete, and move on to the check-list window;
• Click on the Unselect All button at the bottom, then check the following items:
  • Reset File Permissions
• Once done, click on the Start Repairs button and let the scan execute;
• If you are being prompted with a Security Warning, allow it to go through;
• Once the repair is complete, it'll ask you to restart your computer, please do it;

 

[n2b]

Did the "Windows Repair All in One" as defined in your post
Followed your instructions step by step
After the restart I tried to run SFC /scannow. It stopped at 39% as before with the message

"Windows Resource Protection could not perform the requested operation"

​

Did the "Windows Repair All in One" a second time and ran the SFC /scannow again.
It stopped at 39% with the same error message as above

As I've proven that the HD, the RAM, the CPU all check out OK with their respective diagnostic tools and the windows repair tool has been run twice. Is it possible that there is a component in the mother board that is breaking down?
Is there a diagnostic tool for the mobo?

Thanks for your help

​

 

[Aura]

I don't think your motherboard is the issue here, and hardware troubleshooting isn't my strong point, I don't know if there are any tools to troubleshoot a failing motherboard. Usually, you notice a failing component on the motherboard and from there change the whole thing. Can you run SFC again and provide me the CBS.txt log?

 

[n2b]

Here is the latest cbs.txt result from the SFC /scannow

_______________________________________________________________________________


Dropbox - cbs.txt

 

[Aura]

Follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

• Download SFCFix and move the executable on your Desktop;
• Download the attached SFCFix.zip and move the archive to your Desktop;
  Note: Make sure that the file is named SFCFix.zip, do not rename it.
• Save any work you have open, and close every programs;
• Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
  
  
• SFCFix will launch, let it complete;
• Once done, a file will appear on your Desktop, called SFCFix.txt;
• Open the file, then copy and paste its content in your next reply;

View attachment SFCFix.zip

 

[n2b]

Here is the SFCFix.txt.
I would be very interested to know as to what you are finding - or suspecting - when you read the cbx.txt and the SFCFix.txt that I have posted these last two or three times. What clues are you getting from these? In any case thanks for your effort. I know that it must be as frustrating for you as it is for me.

_____________________________________________________________________________________________________

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-08-17 13:48:16.337
Microsoft Windows 7 - x86
Using .zip script file at C:\Users\Admin\Desktop\SFCFix.zip [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2633879~31bf3856ad364e35~x86~~6.1.1.0.


WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2633879~31bf3856ad364e35~x86~~6.1.1.0.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2633879~31bf3856ad364e35~x86~~6.1.1.0.


Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2633879~31bf3856ad364e35~x86~~6.1.1.0.
RegistryScript:: directive completed successfully.








PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-i..devicescontrolpanel_31bf3856ad364e35_6.1.7600.16385_none_247621f7aa7542ff\ImagingDevices.exe


Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-i..devicescontrolpanel_31bf3856ad364e35_6.1.7600.16385_none_247621f7aa7542ff\ImagingDevices.exe to C:\Windows\winsxs\x86_microsoft-windows-i..devicescontrolpanel_31bf3856ad364e35_6.1.7600.16385_none_247621f7aa7542ff\ImagingDevices.exe.


Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-i..devicescontrolpanel_31bf3856ad364e35_6.1.7600.16385_none_247621f7aa7542ff\ImagingDevices.exe
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-i..devicescontrolpanel_31bf3856ad364e35_6.1.7600.16385_none_247621f7aa7542ff\ImagingDevices.exe
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 5 datablocks.
Finish time: 2016-08-17 13:48:20.830
Script hash: /LynM7wMt6OPBaVgeC7q7ZaFueBkoufZA42kWI92f+0=
----------------------EOF-----------------------

 

[Aura]

Well, I'm mostly looking for the obvious errors in the logs, and from there, I know what I must do in order to fix them. The Windows Update Troubleshooting world is really big, so most of the time I'll encounter errors I've never seen before and I'll have to use what I know and my experience to find out what I must do to solve these errors :)

Alright, please run SFC again and provide me the CBS.txt log after the scan.

 

[n2b]

Here is the cbs.txt after the SFC /scannow. The scan stopped at 39% as before.

_____________________________________________________________________________

Dropbox - cbs.txt

 

[Aura]

Same error. Alright, follow the instructions below please.

Farbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

• Right-click on your Desktop, select New and click on Text Document. Name it fixlist (make sure it's a .txt file) and press on Enter;
• Open the file you just created and copy/paste the content below in it, then save it (Ctrl + S);
  

  CloseProcesses:
  
  C:\Program Files\Windows Photo Viewer

• Right-click on the FRST executable and select
  
  Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
• Click on the Fix button;
  
  
• On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad;
• Copy and paste its content in your next reply;

 

[n2b]

I am confused with the instructions.
I received your instructions to run chkdsk /f and send you its log. It is copied below. Later I found that your earlier post asking me to run chkdsk disappeared and in its place you asked me to run the Farbar Recovery Scan Tool. I don't find the link to download this tool and follow up. Please re-post

_____________________________________________________________________________________________________________




Checking file system on C:
The type of the file system is NTFS.
Volume label is Win 7_Pro.


A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 3)...
357632 file records processed. File verification completed.
713 large file records processed. 0 bad file records processed. 2 EA records processed. 106 reparse records processed. CHKDSK is verifying indexes (stage 2 of 3)...
432632 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 3)...
357632 file SDs/SIDs processed. Cleaning up 5368 unused index entries from index $SII of file 0x9.
Cleaning up 5368 unused index entries from index $SDH of file 0x9.
Cleaning up 5368 unused security descriptors.
Security descriptor verification completed.
37501 data files processed. CHKDSK is verifying Usn Journal...
36919968 USN bytes processed. Usn Journal verification completed.
Windows has checked the file system and found no problems.

106001152 KB total disk space.
76941328 KB in 203524 files.
160208 KB in 37502 indexes.
0 KB in bad sectors.
468880 KB in use by the system.
65536 KB occupied by the log file.
28430736 KB available on disk.

4096 bytes in each allocation unit.
26500288 total allocation units on disk.
7107684 allocation units available on disk.

Internal Info:
00 75 05 00 7f ad 03 00 c1 74 06 00 00 00 00 00 .u.......t......
de bd 00 00 6a 00 00 00 00 00 00 00 00 00 00 00 ....j...........
d0 90 3e 00 50 01 3d 00 b8 1c 3d 00 00 00 3d 00 ..>.P.=...=...=.

Windows has finished checking your disk.
Please wait while your computer restarts.

 

[Aura]

I changed my set of instructions for another, and I thought you didn't have time to check the chkdsk /f one since I saw that you didn't login on Sysnative after I posted the instructions. You can download FRST from the link below.

Farbar Recovery Scan Tool Download

You'll want to download the 64-bit version.

 

[n2b]

Below is a copy of the fixlog.txt. I dowloaded the 32 bit Farbar Recovery Scan Tool since my system is 32 bit and not 64 bit


_________________________________________________________________________________________________________

Fix result of Farbar Recovery Scan Tool (x86) Version: 19-08-2016
Ran by Admin (20-08-2016 01:03:49) Run:2
Running from C:\Users\Narinder_2\Desktop
Loaded Profiles: Narinder_2 & Admin (Available Profiles: Narinder_2 & Nanhi & Admin)
Boot Mode: Normal


==============================================


fixlist content:
*****************
CloseProcesses:


C:\Program Files\Windows Photo Viewer
*****************


Processes closed successfully.
C:\Program Files\Windows Photo Viewer => moved successfully




The system needed a reboot.


==== End of Fixlog 01:03:50 ====

 

[Aura]

Good. Now please run SFC again and provide me the CBS.txt log after. Forgot that you had Windows 32-bit (since I don't encounter them often).

 

[n2b]

Congratulations!! You fixed the problem partially. I was able to get past the persistent 39% limit during SFC scan. It scanned all the way to 100% but declared that

"Windows Resource Protection found corrupt files but was unable to fix some of them"

I ran the SFC /scannow three times to see if it would be able to fix some of the problems - but no luck there.

Here is the cbs.txt log
____________________________________________________________________________________________

Dropbox - cbs.txt

 

[Aura]

Good, we're moving forward :) Follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

• Download SFCFix and move the executable on your Desktop;
• Download the attached SFCFix.zip and move the archive to your Desktop;
  Note: Make sure that the file is named SFCFix.zip, do not rename it.
• Save any work you have open, and close every programs;
• Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
  
  
• SFCFix will launch, let it complete;
• Once done, a file will appear on your Desktop, called SFCFix.txt;
• Open the file, then copy and paste its content in your next reply;

SFCFix.zip