Can't install any Windows Updates, nor Windows 10 upgrade

Where are we headed with this? Is there something in particular you're looking for? I'd prefer to not be uploading this.
 
I need that to fix these lines:
(f) CBS Registry Error 0x80070002 Package_for_KB2887069~31bf3856ad364e35~amd64o~6.1.1.# failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_for_KB2887069~31bf3856ad364e35~amd64o~6.1.1.# failed to get Visibility
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2887069~31bf3856ad364e35~amd64o~6.1.1.#.mum

Note that you attach the Software hive in a private message so nobody else can see the Software hive.
 
Please advise what you need from the registry for that. I am knowledgable of using the registry.
 
I found two entries in the registry searching for "Package_for_KB2887069~31bf3856ad364e35" as follows:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB2887069~31bf3856ad364e35~amd64~~0.0.0.1

1609542636164.png

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2887069_SP1~31bf3856ad364e35~amd64~~6.1.1.2\Owners

1609542680751.png
 
A fix might not work while the Software hive is active on your system so I prefer to fix it locally here when your Software hive is in-active.
Please do following.

FRST Registry Search
  1. Click the Start button and choose Control Panel.
  2. In the upper right corner ensure the View by: is set to Category.
  3. Select the Programs group.
  4. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
  5. Download the Farbar Recovery Scan Tool and save it to your Desktop:
    64-bit: Downloading Farbar Recovery Scan Tool
    Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.

  6. Right-click on the file FRST64.exe and choose Run as administrator.
  7. Copy and paste Package_for_KB2887069~31bf3856ad364e35~amd64 into the Search box and click the Search Registry button.
  8. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
  9. You may close any remaining open windows now.
 
This appears to be the same search result as from the (guessed) search I did with regedit...

Re step 4 above: this brings up a Windows Features dialog, with nothing listed. Not a Server Manager dialog. The FRST worked with or without it opened.


Farbar Recovery Scan Tool (x64) Version: 14-12-2020
Ran by dhomas (01-01-2021 19:19:14)
Running from C:\Users\dhomas\Desktop
Boot Mode: Normal

================== Search Registry: "Package_for_KB2887069~31bf3856ad364e35~amd64" ===========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB2887069~31bf3856ad364e35~amd64~~0.0.0.1]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB2887069~31bf3856ad364e35~amd64~~0.0.0.1]
"Package_for_KB2887069~31bf3856ad364e35~amd64~~6.1.1.2"="0"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2887069_SP1~31bf3856ad364e35~amd64~~6.1.1.2\Owners]
"Package_for_KB2887069~31bf3856ad364e35~amd64~~6.1.1.2"="196720"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2887069~31bf3856ad364e35~amd64o~6.1.1.#]

====== End of Search ======
 
I reran sfc /scannow... and there are only a few "error" entries remaining:

2021-01-01 19:19:32, Info CBS Failed to get visibility for package: Package_for_KB2887069~31bf3856ad364e35~amd64o~6.1.1.# [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

2021-01-01 19:19:37, Error CBS Failed to verify if catalog file \\?\C:\Windows\Servicing\Packages\Package_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.cat is valid. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
2021-01-01 19:19:37, Error CBS Failed to internally open package. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
2021-01-01 19:21:22, Info CBS Failed to get visibility for package: Package_for_KB2887069~31bf3856ad364e35~amd64o~6.1.1.# [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

2021-01-01 19:21:27, Error CBS Failed to verify if catalog file \\?\C:\Windows\Servicing\Packages\Package_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.cat is valid. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]

2021-01-01 19:21:27, Error CBS Failed to internally open package. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
 
BTW... I've found this process interesting, I'll look into the Sysnative Windows Update Academy. As a programmer, I can't help but think that some programming could simplify this process.
 
Please be patient. Post only one reply and then wait for a response.!

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Fix result of Farbar Recovery Scan Tool (x64) Version: 14-12-2020
Ran by dhomas (01-01-2021 19:45:21) Run:4
Running from C:\Users\dhomas\Desktop
Loaded Profiles: dhomas
Boot Mode: Normal
==============================================

fixlist content:
*****************
CMD: reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB2887069~31bf3856ad364e35~amd64~~0.0.0.1" /s
CMD: reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2887069_SP1~31bf3856ad364e35~amd64~~6.1.1.2" /s
CMD: reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2887069~31bf3856ad364e35~amd64o~6.1.1.#" /s


*****************


========= reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB2887069~31bf3856ad364e35~amd64~~0.0.0.1" /s =========


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB2887069~31bf3856ad364e35~amd64~~0.0.0.1
Package_for_KB2887069~31bf3856ad364e35~amd64~~6.1.1.2 REG_DWORD 0x0


========= End of CMD: =========


========= reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2887069_SP1~31bf3856ad364e35~amd64~~6.1.1.2" /s =========


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2887069_SP1~31bf3856ad364e35~amd64~~6.1.1.2
InstallClient REG_SZ WindowsUpdateAgent
InstallName REG_SZ Package_for_KB2887069_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
InstallLocation REG_SZ \\?\C:\Windows\SoftwareDistribution\Download\d4a8c1f0996b80938e024520877bd54b\
CurrentState REG_DWORD 0x70
SelfUpdate REG_DWORD 0x0
Visibility REG_DWORD 0x2
Trusted REG_DWORD 0x1
InstallTimeHigh REG_DWORD 0x1cef70b
InstallTimeLow REG_DWORD 0x6f6a9bc
InstallUser REG_SZ S-1-5-18

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2887069_SP1~31bf3856ad364e35~amd64~~6.1.1.2\Owners
Package_for_KB2887069~31bf3856ad364e35~amd64~~6.1.1.2 REG_DWORD 0x30070


========= End of CMD: =========


========= reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2887069~31bf3856ad364e35~amd64o~6.1.1.#" /s =========



========= End of CMD: =========


==== End of Fixlog 19:45:21 ====
 
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Fix result of Farbar Recovery Scan Tool (x64) Version: 14-12-2020
Ran by dhomas (01-01-2021 20:15:04) Run:5
Running from C:\Users\dhomas\Desktop
Loaded Profiles: dhomas
Boot Mode: Normal
==============================================

fixlist content:
*****************
DeleteKey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2887069~31bf3856ad364e35~amd64o~6.1.1.#
StartRegedit:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2887069~31bf3856ad364e35~amd64~~6.1.1.2]
"InstallClient"="WindowsUpdateAgent"
"InstallName"="update.mum"
"InstallLocation"="\\\\?\\C:\\Windows\\SoftwareDistribution\\Download\\875494de3d3c804ae1b973b6aa7ccf3d\\"
"CurrentState"=dword:00000070
"SelfUpdate"=dword:00000000
"Visibility"=dword:00000001
"InstallTimeHigh"=dword:01d1116a
"InstallTimeLow"=dword:cef6d585
"InstallUser"="S-1-5-18"
"Trusted"=dword:00000001
EndRegedit:


*****************

"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2887069~31bf3856ad364e35~amd64o~6.1.1.#" => removed successfully
Registry ====> ERROR: Error accessing the registry.

==== End of Fixlog 20:15:04 ====
 
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment and extract it.
Open the extracted folder, double-click the file fix.reg.
When prompted allow to change the registry settings.

Report if the registry change went successful or not.
 

Attachments

I'm psychic. I knew you'd try that next. It doesn't work. I did a little googling, it seems some method of taking ownership is needed. But, not too sure on this.

What method do you use to do it with the SOFTWARE file offline? I can likely do this.

Or alternatively, can we disable that KB somehow? My plan is to install W10 after I get it so it'll actually update.
 
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-01-02 11:45:08.544
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\dhomas\Desktop\SFCFixScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages.

Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2887069~31bf3856ad364e35~amd64~~6.1.1.2.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2887069~31bf3856ad364e35~amd64~~6.1.1.2.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages.
RegistryScript:: directive completed successfully.




BitShift::
Corrupt Registry Data Detected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2904266~31bf3856ad364e35~amd64~~6.1.1.1:InstallClient:WindowsUadatuAge?t
BitShift:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 32 datablocks.
Finish time: 2021-01-02 11:45:20.072
Script hash: y5Jh0X/HcE8TteHh8gfodJRLLfxfMSqgcKdV17pg+Xk=
----------------------EOF-----------------------
 
Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFixScript.txt and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
 

Attachments

Looks like just KB3004394 stuff remaining in CheckSUR.log.



SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-01-02 11:56:29.890
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\dhomas\Desktop\SFCFixScript (1).txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2904266~31bf3856ad364e35~amd64~~6.1.1.1.

WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2904266~31bf3856ad364e35~amd64~~6.1.1.1.

Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2904266~31bf3856ad364e35~amd64~~6.1.1.1.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2904266~31bf3856ad364e35~amd64~~6.1.1.1.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 33 datablocks.
Finish time: 2021-01-02 11:56:29.953
Script hash: 9nEvHXe6JPTwU02bn+zcIyFO/bXYoYITM1pFr6cwavQ=
----------------------EOF-----------------------
 

Attachments

FRST Registry Search
  1. Click the Start button and choose Control Panel.
  2. In the upper right corner ensure the View by: is set to Category.
  3. Select the Programs group.
  4. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.

  5. Right-click on the file FRST64.exe and choose Run as administrator.
  6. Copy and paste KB3004394;6.1.7601.22856;6.1.7601.18648 into the Search box and click the Search Registry button.
  7. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
  8. You may close any remaining open windows now.
 
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