Can't install any Windows Updates, nor Windows 10 upgrade

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
 

Attachments

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
 

Attachments

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
 

Attachments

Zip the file C:\Windows\servicing\packages\Package_111_for_KB3004394~31bf3856ad364e35~amd64~~6.1.1.0.mum and attach the zipped file to your next reply.
 
Probably not necessary.... it's all zeroes. All of the "corrupt" KB3004394 files are.
 
Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
 

Attachments

Check SUR reoprted no errors (below). With that achieved, I went and tried Windows Update. The updates all failed as follows:

1609779532091.png

All fail with the same error:

1609780178601.png

I then rebooted, and tried:


1609781879317.png


I have attached the CBS.log which shows errors.


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2021-01-04 12:36

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 324
No errors detected
 

Attachments

Well... a little googling re 80092004 and I found out that KB4490628 was needed. "Addresses an issue in the servicing stack when you install an update that has been signed by using only the SHA-2 hash algorithm". KB4454419 "SHA-2 code signing support update" is also required, but that one was already installed.

I installed the other (successfully)... and then tried Windows Update again. And that now worked. All updates installed successfully. I'm currently in the progress of a reboot where it's completing the installed updates.
 
After a reboot more updates were found and installed successfully.

I really hope that wasn't the issue from the start. :-( Though I'm sure I would have googled that error way back when. So it may have only gotten a little further after all the fixes I've done from here.

Next step... W10 upgrade.
 
Well done. It is always best to have a fully working OS before doing an upgrade.
Please report the result of the upgrade.
 
Last edited:
Windows 10 install failing...

“0x8007042B - 0x2000D
The installation failed in the SAFE_OS phase with an error during MIGRATE_DATA operation”

Still investigating.
 
Attach the zipped cbs.log to your next reply.
 
Attach the file C:\Windows\Logs\CBS\CbsPersist_20210107091614.cab to your next reply.
 
Attach the file C:\Windows\Logs\CBS\CbsPersist_20210105071805.cab to your next reply.
 
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